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Global ARCHIVE

Taking your Contact Center Across Borders  Nov 16, 2014 11:52 AM By Frank Ortiz

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.

How to Connect With Nordic Customers  Nov 16, 2014 11:15 AM By Maureen Gleeson, Oban Digital

The Nordic countries – Sweden, Norway, Denmark, Iceland and Finland – are an attractive group of markets for international ecommerce businesses for a number of reasons. With more than 15 million consumers online in the Nordic region, we discuss the factors you should be aware of when entering the ecommerce market in the Nordics.

ShopRunner Partners with Alipay  Nov 15, 2014 9:56 PM By Tim Parry

ShopRunner has announced a new partnership with Alipay which will pave the way for Chinese online shoppers to buy directly from U.S. retailers’ ecommerce sites. Here’s why the ShopRunner-Alipay strategic partnership solves historic pain points for both Chinese consumers and U.S. retailers.

European Engineers Embrace Digi-Key for Online Component Sales  Nov 15, 2014 9:24 PM By Tim Parry

Digi-Key, a full-service provider of electronic components, has announced an enormous spike in web traffic and online orders placed by design engineers in Europe. Here is why engineers in Germany, the UK, France and Italy, among other regions of Europe, are rapidly embracing Digi-Key as their go-to resource for electronic component selection and availability.

DHL Global Mail in the Americas Rebrands as DHL eCommerce  Nov 14, 2014 12:58 PM By Tim Parry

This rebranding and the new solutions DHL eCommerce is offering customers is a response to projections of significant growth in ecommerce worldwide in the coming years, especially in emerging markets. Here’s more about the rebranding, and what it means for B2C merchants who want to reach global customers.

Alibaba Reports Singles Day Sales Up 62% to $9.3B  Nov 11, 2014 2:03 PM By Mike O'Brien

While Chinese ecommerce giant Alibaba reported that Singles Day 2014 – 11.11 – the world’s largest shopping day, brought in more than $9.3 billion in sales, up 62% from 2013, the global phenomenon has yet to make a significant impact in the U.S.

Estonia to Become Global Ecommerce Giant  Nov 11, 2014 1:22 PM By Daniela Forte

The Baltic Country of Estonia are opening its doors to become a global giant in ecommerce, see what what they are doing to make this possible.

4 Key Trends in Global Ecommerce Growth  Nov 10, 2014 11:18 AM By Daniela Forte

Retailers are recognizing the growth opportunity with going global with their business. In a report, Deloitte Digital releases four key trends with growing global, see what they are here.

Africa Offers Enormous Ecommerce Potential  Nov 05, 2014 8:14 PM By Tim Parry

Africa offers enormous growth potential for e-retailers given that online shopping is in its infancy in the region. According to the DHL Shop the World report published by Deutsche Post DHL, emerging markets in Africa offer the highest growth potential for the ecommerce industry. Deutsche Post DHL is not alone: Here’s additional reasons to conclude Africa’s ecommerce will be enormous.

Ecommerce Sales in Russia to Near EUR 30 Billion  Nov 05, 2014 7:06 PM By Tim Parry

Ecommerce in Russia has been growing rapidly responding to a variety of influences including the spread of Internet use in the large population. Here’s a look at two worldwide ecommerce that are affecting consumers in Russia.






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