MULTICHANNEL MERCHANT » GLOBAL
Customers are more empowered than ever before. They can easily access information to make better buying decisions, shop with companies around the globe, and share their experience with millions. They can do all of this without leaving their easy chair. Here are six ways to improve the customer experience.
Managing inventory can be quite the head scratcher. An ineffective inventory strategy leads to slow moving inventory, an increase in picking errors, and missed sales opportunities. Learn more from this executive summary from Multichannel Merchant.
Need some tips on shipping international? How about some advice on tracking shipments? Or for that matter, how about a last-minute primer on holiday shipping? All that and more can be found on our shipping tip sheet. Topics include: International shipping Free shipping Dealing with damages Cutting your shipping costs Ship-to and Ship-from store Click […]
A new study has found that nearly one in three victims of identity theft have chosen to avoid specific merchants after they have fallen victim to fraud. Here is a quick snap shot into how merchants are handling fraud.
While no official predictions for direct-to-customer holiday sales figures have been made public, one firm has already predicted a decrease in store traffic, but a rise in store sales.
Even though the holiday season is almost here, there is still time to prepare for the rush. Merchants are actively getting ready for what many believe will be a busy holiday season. Here are five holiday shipping tips worth implementing.
Are you looking to expand your U.S.-based business globally? There may be some things you will need to consider before moving towards the international route.
Marketplaces represent a great revenue opportunity for omnichannel merchants. But as Midwest Photo Exchange learned, the devil is in the details. Here’s why the more time you spend preparing your items and integrating your infrastructure will help you better control your costs and add to your bottom line.
Williams-Sonoma Inc. reported that its direct-to-customer net revenues increased for the second quarter to 15.3% to $478 million from $414 million in 2012, according to a press release.
Considering international shipping may not be an easy decision to make. Before you embark on the overseas journey, industry experts offer these four tips to help make the choice a bit easier.