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Global ARCHIVE

Study Shows Significant Cross-border Opportunities  Dec 11, 2014 7:05 AM By Tim Parry

New research from PayPal and Ipsos shows that cross-border trade is a driving force of the global marketplace, with cross-border shoppers, spending approximately twice as much as consumers who only shop domestically. Here’s a look at where customers prefer to buy cross-border, and what motivates them to buy.

Why You Need to Reach Customers in Australia  Dec 11, 2014 6:52 AM By MCM Staff

In many ways, Australia is a natural for ecommerce. With 36 million people spread across a continent, Australia has one of the lowest population densities in the world. Australians are accustomed to long-distance shopping, and they are also highly computer literate and wired.

Emailing Canada: Truths and Myths  Dec 09, 2014 1:54 PM By Patrick Gorman

Canada’s new anti-spam regulations have created some misconceptions about what kinds of emails marketers can send to potential clients and consumers north of the border.

We Wish You a Happy… Sinterklaas  Dec 04, 2014 9:41 AM By Hans Hoogenboom

In The Netherlands, Belgium, Luxembourg and parts of Germany, Sinterklaas (Saint Nicholas day) is celebrated in early December. Belgium, Luxembourg and Germany celebrate on the morning of the 6th; while the Netherlands celebrate on the evening of the 5th. Here’s how you can prepare for Sinterklaas 2015.

Global Consumers Get Early Start on Holiday Shopping Season  Nov 24, 2014 10:46 AM By Tim Parry

While U.S. consumers are gearing up for holiday shopping to begin this week, the international holiday shopping season kicked off on Oct. 6, according to data from Borderfree. Here’s why Borderfree says Asia has emerged as a priority region for U.S. e-retailers this holiday season.

Is Amazon Still the King of Online Customer Satisfaction?  Nov 20, 2014 3:27 PM By Tim Parry

Based on the preliminary consumer shopping data from the Answers Experience Index: 2014 U.S. Retail Report, Amazon is once again leading in online customer satisfaction. But its leadership is eroding. Here’s a look at who’s gaining on Amazon, and other key findings on holiday season behavior.

Lessons Learned From Alibaba’s $9.3 Billion Singles Day  Nov 18, 2014 1:17 PM By Tim Parry

Purchases made via Alipay on 11.11 topped $9.3 billion, a 60% jump thanks to Alibaba’s efforts to globalize Singles Day. In this video, Scot Wingo, the founder and CEO of ChannelAdvisor, shares his views on Alibaba’s efforts, and what lessons U.S.-based merchants can carry over into the holiday season.

Global Payment Growth Fueled by Cross-Border and Mobile  Nov 17, 2014 11:09 AM By Tim Parry

Payment by credit card continues to predominate worldwide, but alternative payment methods such as e-wallets are on the rise and outpace the growth of credit card use. Learn more about the present and future of global payments in this executive summary from Multichannel Merchant.

Taking your Contact Center Across Borders  Nov 16, 2014 11:52 AM By Frank Ortiz

Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.

How to Connect With Nordic Customers  Nov 16, 2014 11:15 AM By Maureen Gleeson, Oban Digital

The Nordic countries – Sweden, Norway, Denmark, Iceland and Finland – are an attractive group of markets for international ecommerce businesses for a number of reasons. With more than 15 million consumers online in the Nordic region, we discuss the factors you should be aware of when entering the ecommerce market in the Nordics.






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