Global ARCHIVE

Supply Chain Execs from Across the Globe Plan a Customer-Centric Focus  Nov 20, 2013 2:56 PM By Erin Lynch

While merchants have been putting forth most of their efforts into creating a customer-centric approach in the contact center and the warehouse, the top initiative by executives moving forward is to also create a customer-centric supply chain.

Staples Has Rough Third Quarter  Nov 20, 2013 12:46 PM By Tim Parry

Staples as a whole did $6.1 billion in sales during its fiscal third quarter. However, that equates to a decrease of 3.8% compared to the same period in 2012. Its ecommerce and B2B sales, however, were positive.

Best Buy Online Revenues Up 15.1%  Nov 19, 2013 2:42 PM By Daniela Forte

Best Buy’s third-quarter domestic online revenue increased 15.1% to $499 million, the company said Nov. 19 in its earnings release.

What USPS’s Rate Increase Means to Commercial Shippers  Nov 19, 2013 12:42 PM By Gordon Glazer

Every year at about this time, the USPS announces rate changes and many merchants start to panic on how these increases will impact their operation. But there is no need to panic since the rate is expected to have a minimal impact to most, a favorable impact to some, and not so favorable, but tolerable changes for others.

Login and Pay with Amazon Offers Convenience and Security Threats  Nov 18, 2013 4:35 PM By Andreas Baumhof

Following the launch of Login and Pay with Amazon, consumers must remember to take caution when it comes to using login credentials across accounts. While such services may be convenient, they pose a severe cybecrime risk.

The 12 Trends of the Christmas… Holiday Shopping 2013  Nov 14, 2013 5:26 PM By Tim Parry

The Holiday 2013 shopping season has started early: Here are the 12 trends of Christmas shopping you need to watch.

China’s Single’s Day Breaks World Record with $5.7 Billion in Sales  Nov 13, 2013 4:21 PM By Erin Lynch

China’s largest shopping event, Single’s Day, topped nearly $6 billion in sales in just 24-hours, making it the largest single shopping day event in the world.

Turnaround Specialist Smith Replaces Office Depot’s Co-CEOs  Nov 13, 2013 1:42 PM By Tim Parry

Turnaround specialist Roland Smith was named chairman and CEO of Office Depot Inc. on Nov. 12, effective immediately, and replaces Office Depot’s Neil Austrian and OfficeMax’s Ravi Saligram, who were named co-CEOs of the merged company just last week.

NFL Launches First Ecommerce Store in China  Nov 12, 2013 1:40 PM By Erin Lynch

The National Football League has opened its first official online store in China. The new site is similar to the U.S. ecommerce site selling official NFL branded apparel, equipment and accessories over an ecommerce platform on China’s Tmall.com.

Merchants Miss Opportunities to Use Site Search  Nov 12, 2013 1:11 PM By Daniela Forte

Six out of 10 merchants don’t use the site search in order to enhance their marketing programs, according to this infographic from SLI Systems.






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