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Global ARCHIVE

Neiman Marcus to Close Operations in China  May 20, 2013 6:35 PM By Erin Lynch

Neiman Marcus has notified its suppliers that it will be closing its Chinese warehouse citing a change in business model.

ProQuest Uses ForeSee to Measure Web Customer Experience  May 13, 2013 2:22 PM By MCM staff

Research solution provider leverages findings to meet and exceed expectations of multiple audiences Download image ANN ARBOR, Mich., May 13, 2013 /PRNewswire/ — ForeSee, the global leader in technology-driven customer experience analytics, today announced that ProQuest, an information firm central…

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Catalogers Weigh in on Marketplace Fairness Act  May 08, 2013 3:57 PM By Daniela Forte

A group of catalogers and suppliers met with Congressional staff on Capitol Hill on Tuesday to discuss their concerns with the Marketplace Fairness Act which passed in the Senate on May 6.

Wal-Mart Builds New Global Technology Platform  May 07, 2013 2:31 PM By Daniela Forte

Wal-Mart is attempting to take the ecommerce market share from its competitor Amazon by building a global technology platform.

Senate Approves Internet Sales Tax  May 07, 2013 2:05 PM By Erin Lynch

The Senate has approved the long-anticipated internet sales tax proposal, which would require shoppers to pay sales tax for most of their online purchases, and it has earned mix reviews from retailers across the country.

Mobile Ready Contact Centers Gaining Speed  May 06, 2013 7:44 PM By Erin Lynch

Is your contact center ready to go mobile? With smartphone use continually growing, more and more shoppers are going to look for a mobile ready contact center.

Best Buy to Sell its Stake in Europe  May 06, 2013 6:15 PM By Erin Lynch

Best Buy has entered into an agreement to sell 50% of its interest in Best Buy Europe, according to a statement issued by the electronics retailer, back to Carphone Warehouse.

Stamps.com Announces Shipping Integration with ChannelAdvisor  May 01, 2013 9:05 PM By Daniela Forte

Stamps.com, provider of USPS postage online and shipping software announced its integration with cloud-based ecommerce service company ChannelAdvisor, according to a press release. It will give ChannelAdvisor customers new tools to streamline their order fulfillment process.

eBay Looks to Grow Locally and Globally  May 01, 2013 3:38 PM By Tim Parry

eBay plans to go global and local in hopes to double its number of eBay Marketplace users to 200 million by 2015.

Shipping and Returns Cause Headaches for Canadian Customers  Apr 29, 2013 9:26 PM By Erin Lynch

Free shipping and free returns policies play a major role in the shopping habits of Canadians, according to a Forrester report, even if it means making purchases in the United States in search of the best deal.






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