For more than fifteen years, ARK Therapeutic has been a pioneer in the special needs industry, developing niche solutions for speech, feeding, sensory, and oral motor development. By enabling GlobalShopex’s international shipping solution on their BigCommerce ecommerce store, they can now accept international orders and ship to clients in more than 200 countries and territories around the world.
GlobalShopex’s iframe solution allows ARK’s international customers to purchase in their local currency, and pre-pay duties and taxes upfront at the time of purchase insuring a seamless global transaction. GlobalShopex manages all aspects of order fulfillment, including fraud screening, payment processing and international shipping, as well as taking on 100% financial responsibility for fraudulent orders and credit card chargebacks.
“Our products have always been used by therapists and parents worldwide” says John Lowsky, the mechanical engineer behind all of ARK’s products. “But, we’ve never had an easy way for them to order. International customers would have to ship to their hotel when traveling in the US, or have friends in the US order for them, and so forth. We’re beyond happy to now offer an easy solution for them through GlobalShopex, and we’ve been particularly impressed with the quick integration, seamless order fulfillment, and the very kind customer support.”
“We are thrilled to help ARK expand their retail footprint to clients outside of the US,” says Raimundo Martinez, CEO of GlobalShopex. “It is great to partner with a company whose mission is to improve the daily lives of individuals with special needs and we are happy to be a part of bringing these products to those in need around the world.”