Hanover Direct Lays Off 100

Weehawken, NJ-based multititle mailer Hanover Direct has laid off approximately 100 employees, including workers in its Pennsylvania, New Jersey, Virginia, and Wisconsin offices, according to published reports.

Most of the layoffs at Hanover Direct, a privately held company since merging with investor Chelsey Direct last year, came from the company’s distribution center in Virginia, according to The Evening (PA) Sun. “We are experiencing some economic softness throughout the company,” Hanover president/CEO Wayne Garten said.

Calls to Garten were not returned by press time. The $415.7 million Hanover mailed 182 million catalogs in 2006. Its titles include linens and home goods merchants Company Store, Company Kids, and Domestications, and apparel books Silhouettes, International Male, and Undergear.

Garten told the York (PA) Daily Record that Hanover Direct had expected this year to be more difficult, and adjusted its mailing patterns and personnel for planning purposes. The layoffs are more of a reaction to the company’s perception that the economy has worsened, he said.

If the economy improves, some of Hanover’s laid-off workers could return to their jobs, particularly those in the call center. The contact center positions, Garten noted, are “volume-related.”

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.