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Holiday 2014 ARCHIVE

Free Shipping Day No Longer a Big Deal  Dec 18, 2014 3:45 PM By Tim Parry

The idea of Free Shipping Day used to be a bigger deal. Now it’s more the exception than special. Amazon has trained people that they’re going to get not just free shipping, but fast free shipping, all the time. And that’s why Free Shipping Day has become a thing of the past.

3 Personalization Pillars That Will Make (or Break) Retailers  Dec 18, 2014 1:09 PM By Liat Fuchs

Personalizing the online retail experience is arguably the single most important innovation retailers must embrace to thrive in the new omnichannel world. If you’ve just embarked on your own retail personalization journey, start with these three personalization pillars when formulating a holiday season game plan.

ShipMatrix Talks On-Time Performance of the Major Carriers  Dec 17, 2014 5:15 PM By Mike O'Brien

ShipMatrix president Satish Jindel talks with Multichannel Merchant senior editor Mike O’Brien about his company’s latest on-time performance report for UPS and FedEx, and how major initiatives and investments from both have thus far enabled them to surpass their 2013 numbers. Subscribe to RSS headline updates from: Powered by FeedBurner

Rakuten Talks Mobile Conversion Trends  Dec 17, 2014 4:27 PM By Daniela Forte

In this video interview, Multichannel Merchant content producer Daniela Forte talks with George Chang, senior vice president of sales, merchandising and marketplace for Rakuten about the current holiday shopping trends as we look ahead to 2015.

Tell Us Why You’re Joyful This Holiday Season!  Dec 17, 2014 4:03 PM By Daniela Forte

This holiday season we’re asking all of our fans and followers on Facebook and Twitter why they’re joyful this holiday season. And make sure to visit www.operationssummit.com.

Banana Republic Offering Free Same-Day Shipping for Holidays  Dec 16, 2014 5:08 PM By Mike O'Brien

In the never-ending battle for holiday shopping dollars, clothing retailer Banana Republic is offering free same-day shipping from Wednesday, Dec. 17 through Tuesday, Dec. 23 as part of its “Procrastinators Event” promotional program, the company said in a press release.

Through crowdsourced same-day shipping provider Deliv, customers who use Banana Republic’s reserve in store option on its website can opt for free same-day delivery in eight cities: San Francisco, Palo Alto, Los Angeles, Chicago, New Jersey, Washington D.C., Houston and Seattle.

Amazon Extends Holiday Shipping Deadlines  Dec 16, 2014 10:11 AM By Daniela Forte

Amazon announces it is extending its holiday shipping deadlines allowing customers to order immediately before Christmas. See the plans Amazon has in place for the holidays.

Dec. 15 Is Peak Holiday Shipping Volume Day for FedEx, USPS  Dec 15, 2014 1:21 PM By Mike O'Brien

Monday, Dec. 15 is expected to be the highest volume delivery day for both FedEx and the U.S. Postal Service, with UPS projecting the following Monday, Dec. 22, to be its largest shipping day this holiday season.

NRF Reports Increase in Holiday Season Retail Sales  Dec 12, 2014 11:00 AM By Daniela Forte

The National Retail Federations reported a 0.6% increase in retail sales for the month of November, they say is aligned with their holiday forecast. See what else The NRF had to say about the holiday shopping season.

How to Win at Mobile This Holiday Season  Dec 11, 2014 3:28 PM By Rick Kenney

It came as no surprise that traffic from tap devices – phones and tablets – was way up this holiday season. Here are three learnings from Cyber Week 2014.






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