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MULTICHANNEL MERCHANT » HOLIDAY 2014
The idea of Free Shipping Day used to be a bigger deal. Now it’s more the exception than special. Amazon has trained people that they’re going to get not just free shipping, but fast free shipping, all the time. And that’s why Free Shipping Day has become a thing of the past.
Personalizing the online retail experience is arguably the single most important innovation retailers must embrace to thrive in the new omnichannel world. If you’ve just embarked on your own retail personalization journey, start with these three personalization pillars when formulating a holiday season game plan.
ShipMatrix president Satish Jindel talks with Multichannel Merchant senior editor Mike O’Brien about his company’s latest on-time performance report for UPS and FedEx, and how major initiatives and investments from both have thus far enabled them to surpass their 2013 numbers. Subscribe to RSS headline updates from: Powered by FeedBurner
In this video interview, Multichannel Merchant content producer Daniela Forte talks with George Chang, senior vice president of sales, merchandising and marketplace for Rakuten about the current holiday shopping trends as we look ahead to 2015.
This holiday season we’re asking all of our fans and followers on Facebook and Twitter why they’re joyful this holiday season. And make sure to visit www.operationssummit.com.
In the never-ending battle for holiday shopping dollars, clothing retailer Banana Republic is offering free same-day shipping from Wednesday, Dec. 17 through Tuesday, Dec. 23 as part of its “Procrastinators Event” promotional program, the company said in a press release.
Through crowdsourced same-day shipping provider Deliv, customers who use Banana Republic’s reserve in store option on its website can opt for free same-day delivery in eight cities: San Francisco, Palo Alto, Los Angeles, Chicago, New Jersey, Washington D.C., Houston and Seattle.
Amazon announces it is extending its holiday shipping deadlines allowing customers to order immediately before Christmas. See the plans Amazon has in place for the holidays.
Monday, Dec. 15 is expected to be the highest volume delivery day for both FedEx and the U.S. Postal Service, with UPS projecting the following Monday, Dec. 22, to be its largest shipping day this holiday season.
The National Retail Federations reported a 0.6% increase in retail sales for the month of November, they say is aligned with their holiday forecast. See what else The NRF had to say about the holiday shopping season.
It came as no surprise that traffic from tap devices – phones and tablets – was way up this holiday season. Here are three learnings from Cyber Week 2014.
by Niko Lutkins
Posted 2 days ago
by Liat Fuchs
Posted 3 days ago