L.L. Bean Lays Off 175

L.L. Bean on Jan. 23 said it had laid off 175 employees — or 4% of its 4,200-person workforce — in its biggest job reduction in seven years. Most of those affected were salaried marketing and merchandising employees in Bean’s Freeport, ME, headquarters. Hourly fulfillment center workers were unaffected.

The $1.1 billion outdoor gear and apparel cataloger had announced on Jan. 4 that layoffs were imminent, the culmination of a nearly four-year review and evaluation of its operations. Bean’s last major layoff occurred in 1995, when the company, whose Japanese business was hard hit by the Asian financial crisis, cut 350 positions through attrition or layoffs.

In addition to the 175 laid off, “a handful” of other Bean employees may be laid off throughout the year, says spokesperson Rich Donaldson. He couldn’t elaborate on the exact count or portions of the company affected. As for now, an undisclosed number of Bean workers will be reassigned to other positions within the company as the cataloger tries to gain greater efficiencies in its marketing and merchandising units.

In making the job cuts, the company is “striving for more consistency in voice in terms of what customers see from Bean, be it catalog, retail, or the Web,” Donaldson says. Rather than having separate teams of employees to develop content and creative for its three marketing channels, the same groups will now handle these areas for all channels.

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L.L. Bean lays off 175

L.L. Bean

on Jan. 23 said it had laid off 175 employees—or 4% of its 4,200-person workforce–in its biggest job reduction in seven years. Most of those affected were salaried employees in the company’s marketing and merchandising departments in the Freeport, ME, headquarters. Hourly fulfillment center workers were unaffected.

The $1.1 billion outdoor gear and apparel cataloger had announced on Jan. 4 that layoffs were imminent, the culmination of a nearly four-year review and evaluation of the company’s operations. Bean’s last major layoff occurred in 1995, when the company, whose Japanese business at the time was being clobbered by the Asian financial crisis, cut 350 positions through attrition or layoffs.

In addition to those employees being laid off this week, “a handful” of other Bean employees may be laid off throughout the course of the year, says spokesperson Rich Donaldson, who couldn’t elaborate on the exact count or portion of the company affected. As for now, an undisclosed number of other Bean employees will be reassigned to other positions within the company, as the marketer attempts to gain greater efficiencies in its marketing and merchandising units.

In making the job cuts, the company is “striving for more consistency in voice in terms of what customers see from Bean, be it catalog, retail, or the Web,” Donaldson says. Rather than having separate teams of employees to develop content and creative for its three marketing channels, the same groups will handle these areas for all channels as a result of the job cuts.

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The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
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Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
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