Breaking creative rules Oct 1, 1999 12:00 PM
, Jack Schmid and Lois Boyle
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Another cataloger that effectively breaks the format rule is The Black Dog,
which uses an unusual horizontal calendar format to extend the life of the
catalog and encourage year-round buying.
Then again, our client Bath & Body Works manages to keep costs the same
while bending the rules: The toiletries cataloger/retailer uses a
horizontal, though standard full-size, format for its catalog.
rule #6
Grouped products don't sell.
Grouping complementary products, either in different photos put together in
the layout or in a single shot, typically doesn't sell the goods. Smaller
catalogs with budget considerations often try to save money by grouping
products, and some designers think that carefully keying each item in a
group photo will help sell merchandise. But such strategies often backfire.
For one thing, some of the products grouped together in a photo or layout
may not relate to each other. For another, in a grouped layout or photo, no
product is the hero that draws the reader in.
We worked with designer Mary Engelbreit's country lifestyle magazine to
create Breit Ideas, four catalog pages bound into the magazine. One of the
pages sold children's products propped in a lifestyle photograph of a room.
The page bombed, even though each product in the photo was keyed to the
selling copy and prices.
Are there exceptions to the rule about grouping products? Of course. If
you're selling books, greeting cards, or advertising specialties - products
that tend to be similar to one another - grouping products makes a good
deal of sense. For instance, business stationery marketer Brookhollow's
Human Resource Ideabook features a number of spreads grouping products such
as cards and books, which saves photography and layout time without costing
sales.
rule #7
Magalogs don't sell.
A magalog is half-magazine and half-catalog. In the past several years, we
have seen more magalogs than ever before. But are there really any truly
successful selling efforts from this hybrid format? In most cases, as the
amount of nonselling editorial space takes away from sales-oriented real
estate, the viability of the catalog as a revenue producer decreases. We
have helped create a number of targeted magalogs, but seldom have we seen a
gangbuster winner using this format.
That's not to say that a magalog type treatment will never work. Many
conventional catalog marketers have increased the use of editorial material
in their books, and quite a few have boosted sales with this technique.
For instance, gourmet kitchen products cataloger Williams-Sonoma within the
past 18 months has increased its use of editorial sidebars with product
tips and recipes. And furnishings and decorative accessories cataloger
French Country Living has increased the space devoted to editorial material
explaining the history of its products.
This strategy of devoting a limited amount of space to product-related
editorial enables marketers to provide added value to customers and "tell
their story" without giving up on the purpose of the catalog - to generate
sales. If it's important for you to have a straightforward, nonselling
communication to customers, think about mailing a newsletter rather than a
magalog to keep in touch with customers between catalog drops.
rule #8
A four-color catalog performs better than one- or two-color book.
Generally speaking, yes, four-color presentation looks more attractive,
grabs more attention, and generates more sales than a one-color book.
What's more, some product lines, such as apparel and cosmetics, require
accurate color representation. But in some select cases the sales do not
justify the cost of four-color printing and color separations - and you
might find that a two-color presentation sets your book apart from
competition.
Our client Three Dog Bakery sells canine treats made from whole-grain
ingredients. When launching its catalog, the company found that duotones
worked well, since the products are brownish in color. As a result, the
book cost at least 25% less to print than a four-color catalog would have.
Many industrial products marketers sell goods that don't demand a
four-color treatment, so they use a four-color cover and one- or two-color
pages inside. This strategy has worked well for another of our clients,
wholesale plumbing supplies mailer Industrial Thermoplastic Solutions.
Bend or break
As we said earlier, there's a good reason that catalog design principles
have become tried and true: They work. Most catalog designers and creative
studios have learned the rules the old-fashioned way, through substantial
testing and experimentation.
But as with most other rules, catalog creative mainstays can occasionally
be bent or broken, as long as you and your design team know what you're
doing and why you're doing it. By selectively breaking the rules - and
testing each time you do - you might surprise yourself with a boost in
sales and profits.