Office Depot, Inc. announced a new loyalty program to save customers money with expanded benefits, Office Depot OfficeMax Rewards Everything. The program has been updated to ensure every member is rewarded, and by creating a VIP tier, gives members even more savings while delivering an exclusive experience. In addition, the program is free to join.
The company conducted extensive research, including a year-long pilot in several markets, to gather customer feedback and used their input and data to redesign a program that best meets customer needs.
“’Office Depot OfficeMax Rewards Everything’ simplifies our loyalty program by offering 2% back in rewards on everything, and we mean everything,” said Lukana Justin, vice president of customer marketing for Office Depot, Inc. “It’s simple to use and save while providing members with quicker access to rewards.”
With no minimum thresholds for redeeming reward dollars, members can access and use their available rewards any time at any Office Depot and OfficeMax stores or on officedepot.com.
Signing up for the program has been simplified with card-free enrollment. In addition, Office Depot OfficeMax Rewards Everything integrates seamlessly with the company’s mobile app.
Customers who spend more, such as small businesses, can take advantage of Office Depot OfficeMax Rewards Everything’s VIP Tier. After spending $500 within a year, VIP members will receive free delivery with no minimum purchase and earn 5 percent back on ink, toner, paper, printing and copying services for 12 months. VIP Members also receive exclusive perks such as special promotions, a birthday offer and free product samples or services.
All members of the new program will also have access to member-only promotions and personalized offers based on their shopping habits. Additionally, “Office Depot OfficeMax Rewards Everything’s” members can earn $2 in rewards by posting online product reviews.