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Omnichannel ARCHIVE

Can Jeff Gennette Rescue an Embattled Macy’s?  Jun 23, 2016 11:04 PM By Tim Parry

Well, let’s just say it’s probably not possible that Jeff Gennette will sink Macy’s, Inc. like Ron Johnson did when he took over JCPenney. Gennette has been the president of the embattled department store for the past two years, and has served the company in some sort of executive capacity since 2006. Here’s what Gennette needs to think about if he’s going to get Macy’s, Inc’s not just to regain its leadership position, but keep its stores from the retail graveyard.

How Comfortable Club Makes its Underwear Visible to Shoppers  Jun 21, 2016 9:35 AM By Mike O'Brien

As Kickstarter-funded premium underwear provider Comfortable Club starting expanding its sales channels to include Amazon as a marketplace seller as well as using its Fulfillment by Amazon service, inventory management and visibility across channels started to become a serious issue. Click here to find out how Stitch Labs made Comfortable Club’s underwear inventory more visible.

How Target Leveraged Flexible Fulfillment  Jun 20, 2016 1:28 PM By Daniela Forte

Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.

Zumiez Deploys SalesWarp OMS Across 600 U.S. Stores and DCs  Jun 20, 2016 10:50 AM By MCM Staff

Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez. See what decision criteria were used, and the benefits gained by the company.

Staples Adds Same-Day Delivery in 8 Markets  Jun 14, 2016 11:39 AM By Mike O'Brien

Staples is jumping into same-day delivery rolling out the service for $14.99 an order in eight markets. It will eventually include B2B customers as well. See what this means in terms of Staples competition with Amazon and others in the wake of its derailed merger with Office Depot.

How to Deliver Experiences First and Transactions Second  Jun 13, 2016 11:33 AM By Anthony Nicalo

Blaming a lack of consumer spending on a recession is easy, but the data shows something more profound. People are still spending money, but instead of shelling out for new possessions, they’re now splurging on experiences. To that end, here are three steps to improve sales moving forward.

Staples Pilots Interactive Store Map for iPhone App  Jun 03, 2016 7:28 AM By Tim Parry

Staples today announced a new interactive store map feature available on the Staples iPhone app that will create an easier and more convenient in-store shopping experience for customers. See how it complements Staples’s other online and offline commerce initiatives.

Omnichannel Sales Growing, But Profitability Still Uncertain  May 31, 2016 2:50 PM By Mike O'Brien

While retailers say they’re growing their omnichannel sales, it’s unclear how profitable they are, according to a new report from Retail Systems Research. Greater inventory visibility, including use of RFID, as well as better syncing of demand origination with inventory allocation, will help drag omnichannel into the black, the report’s author states.

Omnichannel Retailers Attempt to Save the Sale Only 7% of the Time  May 26, 2016 11:17 AM By MCM Staff

A new report from Kibo, the e-tailing group and Multichannel Merchant shows how leading omnichannel retailers are performing with buy online, pickup in store. According to the study, retailers can no longer wait on the sidelines to adopt this functionality. See what other insights the report brings to light.

Taking the “E” out of Ecommerce Platforms  May 25, 2016 6:25 PM By Tim Parry

As omnichannel technology and customer demands grow, ecommerce platforms are evolving into “commerce platforms,” and even “unified commerce platforms.” So whether or not you have a brick-and-mortar presence, how do you determine your present and future platform needs?






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