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Omnichannel ARCHIVE

Measurements Reveal Inner Workings of Mobilegeddon, And Some Surprises  Aug 01, 2015 11:07 AM By Drit Suljoti

Realizing that no smartphone user wants to have to endlessly zoom in and out while viewing a webpage, Google instituted what many call Mobilegeddon – a mandate requiring sites to feature mobile-friendly design. Here’s a look at an experiment conducted by Catchpoint Systems to determine to what extent – if any – mobile site performance is a factor in determining mobile-friendliness, and hence Mobilegeddon.

Week in Review: eBay Now Same-Day Service Grounded  Jul 31, 2015 12:17 PM By MCM Staff

eBay has pulled the plug on its eBay Now same-day delivery pilot programs, but is still exploring solutions that fit better with its 25 million sellers. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

Ecommerce Innovation Happening Around the World  Jul 30, 2015 12:14 PM By Mike O'Brien

Forrester analyst Zia Daniell Wigder told Growing Global attendees that ecommerce innovation is not just U.S.-based but distributed widely around the globe.

Consumers Decide Back-to-School Shopping Can Wait  Jul 29, 2015 2:08 PM By MCM Staff

A Deloitte study shows that back-to-school shopping is now spread throughout the year; What’s more, surveyed shoppers favor smartphones over other devices for shopping information. Here are more insights from the results of Deloitte’s Back-to-School and Back-to-College surveys.

Understanding the 8 Stages of the Omnichannel Order Lifecycle  Jul 27, 2015 12:41 PM By Jim Barnes

To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.

Week in Review: Jet Cleared for Takeoff, Crowds Ecommerce Skies  Jul 24, 2015 4:50 PM By MCM Staff

After a few months of beta testing, Jet has been cleared for takeoff. And the ecommerce skies have got a little more crowded. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

PayPal May Re-Open its Passage to India  Jul 24, 2015 8:36 AM By MCM Staff

PayPal, which was split from eBay last week, has struggled in the Indian market in the past, as it faced issues with the Reserve Bank of India. The RBI wanted the company to transfer the money held in its accounts to a bank within a pre-determined period, limiting its traditional functions.

How to Turn Omnichannel from Retail Disruptor to Game-Changer  Jul 20, 2015 2:50 PM By MCM Staff

Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about what retailers are getting out of omnichannel – increased revenue, reduced costs and increased return on assets. Watch and listen to Ganesh here…

Week in Review: Amazon Had the Best and Worst Week Ever  Jul 19, 2015 1:50 AM By MCM Staff

Amazon had the best week ever… and its worst week ever. Sounds impossible? It does, but here’s a look at why Prime Day was such a polarizing event for the ecommerce marketplace giant.

Using Data-Driven Intelligence to Stay Ahead in Retail  Jul 16, 2015 11:26 AM By Oren Levy

Data-driven intelligence will ultimately enable retailers to cater to customer needs in a more individualized and sophisticated manner, without expending excessive effort, expense, and resources. Read on to learn how some retailers are analyzing consumer data to better understand and meet customer needs.






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