Omnichannel ARCHIVE

Same-day Delivery Rollouts Speed Up  Sep 16, 2014 8:43 AM By Tim Parry

The same-day delivery sweepstakes certainly seems to be heating up as the summer nears the end. Just this past week, Foot Locker, Macy’s and Bloomingdale’s all announced plans this week to test or roll out same-day delivery.

Apple Pay, Same-day Delivery Highlight Macy’s Inc.’s Omnichannel Rollouts  Sep 15, 2014 8:54 PM By Tim Parry

Macy’s and Bloomingdale’s to help launch Apple Pay; same-day delivery to be piloted in fall 2014; new POS technology and customer service enhancements in testing; new apps, web functionality and mobile wallet launched; RFID being expanded to fashion categories.

What Apple Pay Means for Omnichannel Retail  Sep 12, 2014 2:05 PM By Tim Parry

How will Apple Pay work, will it make mobile wallets go mainstream, and what does it mean for omnichannel retail? Ralf Gladis, CEO of payment services provider Computop, shares his thoughts with Multichannel Merchant.

Foot Locker Testing Same-Day Delivery in California  Sep 11, 2014 9:24 PM By Mike O'Brien

In a first in the athletic footwear and apparel space, Foot Locker has started a trial of same-day/next-day delivery at five stores in California, with plans to roll it out at its 1,300 locations across the U.S. and Canada

What Data Can a Beacon Actually Collect?  Sep 11, 2014 12:51 PM By H.O. Maycotte

Buzz continues to build around beacon technology worldwide. But there’s been little conversation about the implications of beacon technology, its uses and ultimately its game-changing potential, despite its rapidly growing presence within offline establishments.

Wearables are About to Change Retail Customer Service  Sep 08, 2014 6:44 AM By Sven Montanus

Although wearables have yet to fully thrive within the market, it’s undebatable that they are changing the way we interact with technology. Therefore, the question becomes, what opportunity does this present for retailers?

Staples Launches Series of Omnichannel Updates  Sep 03, 2014 11:28 AM By Tim Parry

Staples has announced a series of enhancements to its omnichannel experience, including the ability to buy products online and pick them up in-store within hours, Visa Checkout for online payments, new in-store kiosks, and an app for iPad users.

Brick and Mortar Retailers Capitalize on Beacon Opportunity  Aug 26, 2014 4:41 PM By Rory Dennis

The growing prevalence of in-store technology is changing the game and revolutionizing customer communication, order fulfillment and beyond. One of the latest technologies to shake things up is beacons.

Consumers Demand Omnichannel, So Where Do You Begin?  Aug 26, 2014 1:26 PM By Heather Bonura

The key to implementing a successful omnichannel strategy is to prioritize your tactics based on your business goals and to walk before you run.

Merchants Refine Omnichannel Strategy as Demand Grows  Aug 26, 2014 12:16 PM By Mike O'Brien

As retailers continue to battle Amazon’s quick and cheap approach, omnichannel strategy is becoming an increasingly important weapon in their arsenal.






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