Subscribe


 

Omnichannel ARCHIVE

Will Macy’s On Call Satisfy In Store Shoppers?  Jul 20, 2016 5:54 PM By Tim Parry

Macy’s announced the pilot of Macy’s On Call, a mobile web tool that allows customers to interact with an AI-powered platform via their mobile devices. Macy’s On Call taps IBM Watson, via intelligent engagement platform Satisfi, to deliver a first-of-its-kind solution that will enhance the customer in-store shopping experience at 10 test locations nationwide. According […]

The Yankee Candle Company Selects Vendor for Omnichannel Retailing and Singular Commerce  Jul 19, 2016 2:53 PM By MCM Staff

The Yankee Candle Company has selected Aptos Inc., to help streamline, optimize and integrate its omnichannel retail operations and support engagement with customers. In choosing Aptos Inc., it has offered The Yankee Candle Company a strong retail point of sale, CRM, order management, sales audit and a loss prevention functionality.

3 Benefits of Enabling People-Powered Ecommerce  Jul 10, 2016 2:52 PM By Oscar Sachs

The role of a store associate should be to serve their local online customers just as much as their in-store customers. These omnichannel associates can provide ecommerce shoppers with a much better experience and can bring retailers the following three benefits.

Reimagine Your Workforce to Deliver a Seamless Omnichannel Experience  Jul 09, 2016 8:16 PM By Lori Mitchell-Keller

The workplace of the future will be the most advanced the world has ever seen. Instead of traditional business models focused on simply delivering goods from one location to another, companies are now working across all channels to deliver a seamless omnichannel experience.

PetSmart Selects OMS from Manhattan Associates for Omnichannel  Jul 08, 2016 11:05 AM By MCM Staff

PetSmart has selected an enterprise Order Management System (OMS) to help fuel its omnichannel operations, including it additional ecommerce platforms such as Pet360.com and PetFoodDirect.com. See how the system will help PetSmart get orders to online shoppers when and how they want them, enabling new features such as subscription and customized home delivery services.

Can Jeff Gennette Rescue an Embattled Macy’s?  Jun 23, 2016 11:04 PM By Tim Parry

Well, let’s just say it’s probably not possible that Jeff Gennette will sink Macy’s, Inc. like Ron Johnson did when he took over JCPenney. Gennette has been the president of the embattled department store for the past two years, and has served the company in some sort of executive capacity since 2006. Here’s what Gennette needs to think about if he’s going to get Macy’s, Inc’s not just to regain its leadership position, but keep its stores from the retail graveyard.

How Comfortable Club Makes its Underwear Visible to Shoppers  Jun 21, 2016 9:35 AM By Mike O'Brien

As Kickstarter-funded premium underwear provider Comfortable Club starting expanding its sales channels to include Amazon as a marketplace seller as well as using its Fulfillment by Amazon service, inventory management and visibility across channels started to become a serious issue. Click here to find out how Stitch Labs made Comfortable Club’s underwear inventory more visible.

How Target Leveraged Flexible Fulfillment  Jun 20, 2016 1:28 PM By Daniela Forte

Target is moving full-steam ahead in being leaders in omnichannel. While the task wasn’t always so easy for the big box retailer, Target has come a long way. See what plans Target has in place and what the future holds.

Zumiez Deploys SalesWarp OMS Across 600 U.S. Stores and DCs  Jun 20, 2016 10:50 AM By MCM Staff

Omnichannel retail order and fulfillment software firm SalesWarp has deployed its solution throughout the entire national chain of specialty youth apparel retailer Zumiez. See what decision criteria were used, and the benefits gained by the company.

Staples Adds Same-Day Delivery in 8 Markets  Jun 14, 2016 11:39 AM By Mike O'Brien

Staples is jumping into same-day delivery rolling out the service for $14.99 an order in eight markets. It will eventually include B2B customers as well. See what this means in terms of Staples competition with Amazon and others in the wake of its derailed merger with Office Depot.






© 2016 Access Intelligence, LLC – All Rights Reserved.