MULTICHANNEL MERCHANT » OMNICHANNEL
OmnichannelSep 23, 2015 8:48 AM By MCM Staff
Deloitte not only forecasts an 8.5% to 9% increase in non-store sales in the online and mail order channels during the 2015 holiday season, but believed digital interactions will influence more than half of retail store sales. See exactly how much growth Deloitte expects, and what this figure reflects.
OmnichannelSep 21, 2015 11:49 AM By Tim Barton
Clienteling is sometimes considered a term to describe retailers using mobile POS to make orders on behalf of a customer, but its capabilities extend far beyond that. Here are six ways in which clienteling can raise in-store expectations, to deliver more satisfying consumer encounters.
OmnichannelSep 18, 2015 11:31 AM By MCM Staff
Put down your pumpkin spice lattes, etailers… the 2015 Holiday Season is here! Well, at least it’s here for those in the retail industry. We all know this is the time to make any final tweaks and adjustments, and you can find some helpful hints, and more, in the latest Week in Review…
OmnichannelSep 16, 2015 11:56 AM By Daniela Forte
Retailers are constantly challenged to provide a seamless and consistent customer experience across all channels. See the top nine omnichannel retail strategic priorities are for success.
OmnichannelSep 11, 2015 3:08 PM By MCM Staff
Happy 20th anniversary, eBay! We noticed you didn’t have “New Perception” on your wish list. But boy, would we like to give you one.
OmnichannelSep 09, 2015 11:52 AM By Mike O'Brien
Toys R Us, ahead of the holiday crowd, slashed its free shipping threshold for Toys R Us and Babies R Us from $49 to $19 except for some heavy/large items.
OmnichannelSep 09, 2015 10:26 AM By Mike O'Brien
Uber plans to provide dozens of retail and apparel brands in New York and San Francisco with same-day delivery, and is in talks with ecommerce platforms.
OmnichannelSep 04, 2015 10:30 AM By MCM Staff
The peak holiday season this year is beginning to look a lot like … last year, only more so in terms of customer expectations on faster delivery, flexible options and a mobile-friendly experience, retailers and experts told Multichannel Merchant this week.
OmnichannelSep 03, 2015 1:36 PM By MCM Staff
Online retailer ThinkGeek is partnering with new owner GameStop to open up its first brick-and-mortar store this fall in Orlando, FL.
OmnichannelSep 02, 2015 1:52 PM By Mike O'Brien
Pickup app Curbside has expanded to New York and Los Angeles, and is testing an updated pickup location with color-coded lights to signal shoppers.