Omnichannel ARCHIVE

Macys Beats on Earnings, Says Impacts of West Coast Port Issues are Ongoing  Feb 25, 2015 10:50 AM By Mike O'Brien

Macys’ inventory levels continue to be negatively impacted as a result of protracted labor issues that tied up shipments at 29 West Coast ports for months.

Smart Card Technology Will Affect Your Fraud Prevention Strategy  Feb 24, 2015 8:01 AM By Tim Russo

EMV smart-chip cards made standard in Europe will soon make their way to the U.S., impacting your fraud prevention strategy. As smart cards become standard in the U.S., forward thinking ecommerce merchants must prepare for the coming increase in online fraud.

Ace Hardware Rolls Out Same-Day Delivery Test  Feb 23, 2015 5:25 PM By Mike O'Brien

Ace Hardware has begun a same-day delivery pilot via its own associates at 33 stores in Florida, Illinois, Colorado, Maryland, Texas and Arizona.

New Nordstrom Facility Gets Half its Customers Within Two-Day Window  Feb 23, 2015 5:14 PM By Mike O'Brien

Nordstrom plans to open a third ecommerce fulfillment center in Pennsylvania that will put half of its customers within reach of two-day ground delivery.

Mobile Commerce Matters More Than Ever  Feb 23, 2015 4:43 PM By Tim Parry

If there is one major lesson merchants learned during the 2014 holiday season, it’s that mobile mattered more than ever. Mobile commerce went from being a necessary evil to an overnight game-changer. And the merchants that got on board with mobile commerce reaped the benefits of the iOS and Android-armed shoppers.

Walmart to Raise In-Store Pay  Feb 23, 2015 4:20 PM By Daniela Forte

Walmart announced that in-store employees will have the opportunities to get pay raises based on performance. See what this will means for employees.

Cool New Technology Showcased at eTail West  Feb 22, 2015 1:00 PM By Tim Parry

Sure, there were things like mimosa breaks and Xbox tournaments to lure eTail West attendees into the Solutions Zone. But attendees also made the most of their time at eTail West and met with their current and potential new technology vendors out on the show floor. Here’s a look at 6 eTail West 2015 vendors who stood out in the pack.

Best Buy Expanding Availability of Curbside Pickup  Feb 20, 2015 1:59 PM By Mike O'Brien

Mobile app-driven startup service Curbside has expanded beyond Bay area Target locations and a San Jose mall to include three Best Buy stores in the area.

Redefining Omnichannel: Put the Consumer at the Center  Feb 14, 2015 8:04 PM By Chip Overstreet

What consumers not only want, but have come to expect, is a consistent, relevant and personalized experience across every channel in which they engage with a retailer. Here are three tips that retailers should keep in mind when they go into their next omnichannel strategy session.

Using Email to Close the Smartphone, Browse-To-Buy Gap  Feb 14, 2015 1:56 PM By Loren McDonald

A key approach to solving the low smartphone conversions rate challenge is to better leverage the email channel, which is typically the number one activity on smartphones. Here are four tips to start testing and tweaking so you’ve got your program optimized and ready for the 2015 holiday season.

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