Omnichannel ARCHIVE

9 Omnichannel Retail Strategic Priorities  Sep 16, 2015 11:56 AM By Daniela Forte

Retailers are constantly challenged to provide a seamless and consistent customer experience across all channels. See the top nine omnichannel retail strategic priorities are for success.

Week In Review: eBay’s Wish List Doesn’t Include a New Perception  Sep 11, 2015 3:08 PM By MCM Staff

Happy 20th anniversary, eBay! We noticed you didn’t have “New Perception” on your wish list. But boy, would we like to give you one.

Toys R Us Slashes Free Shipping Threshold from $49 to $19  Sep 09, 2015 11:52 AM By Mike O'Brien

Toys R Us, ahead of the holiday crowd, slashed its free shipping threshold for Toys R Us and Babies R Us from $49 to $19 except for some heavy/large items.

Uber Reportedly Working with Retailers on Same-Day Delivery  Sep 09, 2015 10:26 AM By Mike O'Brien

Uber plans to provide dozens of retail and apparel brands in New York and San Francisco with same-day delivery, and is in talks with ecommerce platforms.

Week in Review: Peak Holiday Season Expectations Continue to Rise  Sep 04, 2015 10:30 AM By MCM Staff

The peak holiday season this year is beginning to look a lot like … last year, only more so in terms of customer expectations on faster delivery, flexible options and a mobile-friendly experience, retailers and experts told Multichannel Merchant this week.

ThinkGeek Partners with GameStop to Launch First Physical Store  Sep 03, 2015 1:36 PM By MCM Staff

Online retailer ThinkGeek is partnering with new owner GameStop to open up its first brick-and-mortar store this fall in Orlando, FL.

Curbside Expands to New York, Tries Out New Light-Up Stations  Sep 02, 2015 1:52 PM By Mike O'Brien

Pickup app Curbside has expanded to New York and Los Angeles, and is testing an updated pickup location with color-coded lights to signal shoppers.

Week in Review: Chico’s Plans to Sell Boston Proper  Aug 28, 2015 10:40 AM By Tim Parry

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

Product Availability, On-Time Delivery Matter Most in Holiday Peak Shopping Season  Aug 27, 2015 2:51 PM By MCM Staff

Uncovering the latest insights into the online shopper’s expectations during the holiday shopping season, a new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options; while proving that product availability and late deliveries have the biggest impact on retailers’ bottom line.

Week in Review: A Mixed Bag of Retail Financials  Aug 21, 2015 4:36 PM By MCM Staff

In a week heavy with retail financials from major companies, there were some clear winners and losers.

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