MULTICHANNEL MERCHANT » OMNICHANNEL
OmnichannelMay 25, 2016 3:56 PM By Mike O'Brien
Best Buy reported flat comps but 24% growth in ecommerce during the first quarter, as domestic revenue was down due to store closures and pricing pressure. Midway through its $400 million cost reduction effort, the company is keeping an eye on store count while playing up the importance of physical locations in its overall omnichannel customer experience.
OmnichannelMay 25, 2016 12:23 PM By Mike O'Brien
Home Depot delivered a solid Q1, including a 21.5% increase in online sales and success on a variety of supply chain and omnichannel fronts. See what else the “improving home improvement” company is doing right these days.
OmnichannelMay 23, 2016 11:54 AM By MCM Staff
A new guideline focused on omnichannel and ecommerce fulfillment processes has been released by GS1 US to help the retail industry evolve toward a single fulfillment process for improved cost savings and maximized resources.
OmnichannelMay 17, 2016 5:34 PM By Daniela Forte
Kohl’s has made great strides with its omnichannel strategy. In 2014, it began the journey when it rolled out buy online and pickup in-store. See how the brand continues to evolve with its omnichannel strategies.
OmnichannelMay 12, 2016 5:50 PM By Tim Parry
The role of retail shopping is shifting, and that is why it is vital for retailers to put themselves in the position of meeting the customers’ demands. This resulting report by the e-tailing group and Multichannel Merchant takes take an in-depth look at unified commerce and how you can make it work for your brand.
OmnichannelMay 05, 2016 10:55 AM By Daniela Forte
Kohl’s now make it possible for its customers to begin using Apple Pay and simultaneously earn Yes2You Rewards loyalty points. See what other benefits this brings to customers.
OmnichannelMay 02, 2016 2:11 PM By Mike O'Brien
Erik Caldwell, senior vice president of logistics and supply chain for Hudson’s Bay Company, was featured in Multichannel Merchant’s April 2016 cover story talking about his role there, industry trends and the company’s acquisition of Gilt. In this excerpt from the Q&A, see what Caldwell has to say about the impact of omnichannel or “all-channel” on the retail world.
OmnichannelApr 28, 2016 5:27 PM By Robert Hartley
As the volume of online sales continues to rise, companies are struggling to manage the difference in B2B and D2C operations. If you’re searching for an omnichannel fulfillment partner, here are the top 5 things to consider in finding the right one.
OmnichannelApr 26, 2016 4:37 PM By MCM Staff
Joining a growing trend, BJ’s Wholesale Club has introduced buy online, pickup in store at its 213 locations in 15 states, including the entire Eastern seaboard as well as Ohio and Pennsylvania. Non-members can try it out for a 90-day trial.
OmnichannelApr 20, 2016 11:52 AM By David Harouche
One of the most talked about trends in retail for some time has been “The Omichannel Experience” and how retailers can best give shoppers a consistent brand message across all touch-points.