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Omnichannel ARCHIVE

We’re a Top 40 Omnichannel Retail Influencer to Follow  Mar 24, 2015 11:53 AM By Tim Parry

Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.” And we’re proud to be on the list!

Mobile App Drives Store Sales Gains for GameStop  Mar 24, 2015 11:43 AM By Mike O'Brien

A change in mobile focus from conversions to engagement and influence, a better mobile app and loyalty data analysis has boosted store sales for GameStop.

Retailers Need to Face Same-day Delivery Dilemma  Mar 22, 2015 11:44 AM By Tim Parry

You can order a pizza from Dominos.com and get it delivered in about an hour, but you can’t order a pizza stone online from a brick and mortar retailer and have it delivered in time to make dinner? Here’s why brick and mortar retailers need to seriously look at same-day delivery.

Creating Predictability in a Chaotic Environment at ULTA Beauty  Mar 14, 2015 6:27 PM By Lori Mitchell-Keller

ULTA Beauty’s latest clienteling app is great for busy consumers that regularly buy cosmetics but don’t have time to go to a store. ULTA Beauty recognizes this by offering auto fulfillment of common items, like foundation or mascara. But they also use historical buying data to suggest other items the buyer might like based on their personal preferences.

Apple Watch will be a Mobile Payments Game-changer  Mar 11, 2015 1:53 PM By MCM Staff

The long-awaited Apple Watch was unveiled on Monday, and Apple hopes wearers of the luxury time-piece will use it, among other things, as a mobile wallet. See what impact Apple Watch will have on mobile payments.

Omnichannel Results Exceed Expectations for American Eagle  Mar 09, 2015 12:40 PM By Mike O'Brien

American Eagle Outfitters is seeing success with its omnichannel program, which contributed to good numbers for the fourth quarter.

Where is the Payments Industry Heading?  Mar 08, 2015 12:16 PM By MCM Staff

Zooz went to the Twittersphere and set up an expert panel of 13 payments influencers to answer questions about issues affecting retailers, consumers and the payments sector today. Here’s what the panelists had to say about the most significant payments trends of 2015.

Chico’s FAS to Close 120 Stores, Lay Off 240  Mar 05, 2015 11:05 AM By Mike O'Brien

In order to rationalize costs and focus more on omnichannel, Chico’s FAS plans to close 120 locations through 2017, including 35 this year.

Free Shipping and Flexibility are Key Global Ecommerce Drivers  Mar 04, 2015 2:27 PM By Mike O'Brien

Convenience, flexible delivery and payment options continue influence online consumers worldwide, says a new study conducted by comScore on behalf of UPS.

Marketers Say They Don’t Collect Enough Customer Data  Mar 02, 2015 4:59 PM By MCM Staff

Annual Infogroup survey of DMA conference attendees shows data-related investment will continue to increase in 2015, but brands still struggling to build complete customer profiles.






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