MULTICHANNEL MERCHANT » OMNICHANNEL
Consumer are researching and completing transactions across multiple channels, and the omnichannel experience has become the norm. However, many retailers still struggle to deliver this new retail reality.
Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.
Retailers must blend the physical and digital worlds into a seamless omnichannel experience to attract and retain today’s empowered shoppers.
Experts in operations and fulfillment agree there is a place for both warehouse management systems (WMS) and warehouse control systems (WCS).
Genesco said it plans to implement several aspects of its omnichannel strategy later this year, seeing it as a significant growth area.
At the core of the retail evolution, we have millennials and their peculiar, online, mobile shopping habits. They are forcing retailers to pivot—but whether millennials are good, bad or ugly for your business just might come down to how you choose to respond.
Whether a retailer is just starting in the path of omnichannel retailing or simply looking for ways to refine your existing strategy, these 5 examples should give a better idea of how to do it right.
Beacon technology is at the top of the list of next “big ideas” for merchants. But to make the most of location-specific campaigns and analytics, retailers have to change the way they think about customer engagement.
E Smith Realty Partners has recently secured a 743,600-square-foot lease with The Bon-Ton Stores, Inc. for a direct-to-consumer fulfillment center in West Jefferson, OH.
In a Q&A with interim CEO John Mulligan for Target’s A Bullseye View blog, Mulligan says customers can expect to see a “more-flexible” Target in the future. Here’s a look at how Target is going omnichannel… or making life more flexible for its customers.