MCM Growing Global

Subscribe


 

Omnichannel ARCHIVE

Deliv Founder Counters FedEx Take on Same-Day Delivery Services  Apr 28, 2015 10:44 AM By Mike O'Brien

The founder of crowdsourcing delivery service Deliv says same-day delivery startups like hers are more disruptive than FedEx Chairman Fred Smith lets on.

Omnichannel Efforts Increasing, but Not Profitable  Apr 15, 2015 8:16 AM By Tim Parry

While the amount of money, energy and time retailers and consumer goods manufacturers are spending to improve their omnichannel sales capabilities, but only 16 percent of companies say they can fulfill omnichannel demand profitably today. Here’s more from this report a new report prepared for JDA Software Group by PwC.

Is Williams Sonoma’s Business Model a Blueprint for the Future?  Apr 15, 2015 6:52 AM By Christian Feuer

As Williams Sonoma shows, a brand’s own online channel might challenge the growth opportunity for stores, maybe even the viability of many locations. Here’s why Williams Sonoma is a perfect example showing how great omnichannel execution can result in strong sales and profitability growth.

Upselling Online Done Right Boosts Sales And Satisfaction  Apr 14, 2015 8:28 AM By Murtaza “Zeke” Hamdani

Even when upselling succeeds, it can result in buyer’s remorse if the customer later realizes the upsold item was not really wanted – that breeds resent, which erodes loyalty. However, the ecommerce channel offers some significant benefits to upselling that are not available in the brick and mortar setting.

Consumers View Security Breaches as Online Concerns  Apr 12, 2015 9:37 AM By Tim Parry

It’s funny how consumers react to the news of retail security breaches. See what

Getting Stores and Distribution Centers on the Same Omnichannel Track  Apr 07, 2015 11:33 AM By Tim Parry

As more retailers are going omnichannel to address the expectations of mobile and digital-savvy consumers, what needs to happen in stores and distribution centers? Here’s the answers from Kevin Gardiner and Walter Wallace, who are both speaking at Operations Summit 2015.

Why Mobile is the New Retail Hub  Apr 06, 2015 1:24 PM By Bryan Bartlett

Many shoppers start their journey on a smartphone, and finish it at the brick-and-mortar stores on which they’ve always relied. This is prompting retailers to rethink their business model with mobile as the hub.

Ace Hardware Expands In-Store Pickup Nationwide  Mar 31, 2015 12:31 PM By Mike O'Brien

In yet another reflection of growing omnichannel demand, Ace Hardware announced the national expansion of its in-store pickup program, launched as a pilot in 2014.

Just How Seamless is the Omnichannel Experience?  Mar 25, 2015 9:45 AM By Tim Parry

Omnichannel retailers are getting a hang of mobile, and are upping the in-store experience. But are omnichannel retailers offering up a seamless retailing experience? The results of Accenture new study may surprise you.

We’re a Top 40 Omnichannel Retail Influencer to Follow  Mar 24, 2015 11:53 AM By Tim Parry

Software as a service solution provider Whisbi told us they are so inspired by our omnichannel content, that they have included us in its list of “Top 40 List of Omnichannel Retail Influencers to Follow.” And we’re proud to be on the list!






© 2015, Access Intelligence, LLC. All rights reserved.