Omnichannel ARCHIVE

Product Availability, On-Time Delivery Matter Most in Holiday Peak Shopping Season  Aug 27, 2015 2:51 PM By MCM Staff

Uncovering the latest insights into the online shopper’s expectations during the holiday shopping season, a new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options; while proving that product availability and late deliveries have the biggest impact on retailers’ bottom line.

Week in Review: A Mixed Bag of Retail Financials  Aug 21, 2015 4:36 PM By MCM Staff

In a week heavy with retail financials from major companies, there were some clear winners and losers.

Target Corp. Sees Q2 Gains, Plans Supply Chain Readjustments  Aug 21, 2015 4:19 PM By Mike O'Brien

While reporting a strong Q2 with revenue and income gains and higher guidance, Target Corp. said its supply chain needs to align with omnichannel realities.

Sears Goes Into the Black in Q2 from Asset Sales  Aug 20, 2015 1:59 PM By Mike O'Brien

Sears Holding Corp. showed a rare profit in Q2 thanks to property sales, while overall sales declined by 27.3%; comp sales were down at Sears and Kmart.

How Online and Omnichannel Retail is Growing  Aug 20, 2015 10:40 AM By Daniela Forte

Online and multichannel retailers have seen great growth in digital KPIs since 2014. This infographic by eTail illustrates how digital is playing an active role in the retail landscape.

Cross-Channel Customer Experience  Aug 18, 2015 4:37 PM By Daniela Forte

Marrying the brand experience across channels from offline to online is important today. Retailers should make sure they are selling where the consumers are.

J.C. Penney Gears Up For Its Omnichannel Future  Aug 18, 2015 3:02 PM By Daniela Forte

While J.C. Penney admits to still being behind curve with its transition to omnichannel, the company is satisfied with the progress it has made. See what plans it has for the year ahead.

Why Retailers Should Embrace Channels and Complexity  Aug 18, 2015 10:53 AM By Rick Chavie

When examining the current state of the retail industry, omnichannel experts boldly assert that “channels are dead” and “consumers are in control.” See why retailers should embrace channels and complexity.

5 Trends that Will Make or Break This Holiday Season  Aug 18, 2015 10:28 AM By Meera Murthy

With the sun shining and current heat wave, it’s hard to believe it, but it’s time to start planning for the winter holidays. See what the top five trends are this holiday season.

Nordstrom Highlights Omnichannel Experience in Q2 Gains  Aug 17, 2015 2:50 PM By Daniela Forte

Nordstrom is making the customer the center of its strategy as it focuses on creating a differentiated experience in each of its businesses, executives noted while delivering a strong second quarter report.

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