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MULTICHANNEL MERCHANT » OMNICHANNEL
OmnichannelFeb 10, 2015 6:47 AM By Jason Fordham
In commemoration of Groundhog Day, here’s an offer all those marketers who – like Bill Murray – feel stuck in the same situation over and over and over and hope or wish for some clarity on how to get it right. We need to get the right message to the right person at the right time has been played over and again like a bad movie (not to insinuate Groundhog Day is anything less than a classic).
OmnichannelFeb 09, 2015 10:51 AM By MCM Staff
Mobile remains a top priority for retailers in 2015, with 58% of retailers placing it at the top of their lists, up from 53% in 2014. See what else retailers are planning this year.
OmnichannelFeb 05, 2015 3:06 PM By Murtaza “Zeke” Hamdani
Returns processing is an extremely important part of the customer experience and the overall omnichannel shopping journey, yet it is often glossed over.
OmnichannelFeb 02, 2015 10:27 AM By Graeme Grant
In 2014, the retail industry was full of various buzzwords, from omnichannel to big data and new solutions were being discussed everyday. Here are some predictions for 2015.
OmnichannelJan 27, 2015 5:19 PM By Tim Parry
GameStop plans to use Microsoft Azure cloud platform to continue to enhance the in-store mobile engagement of its customers in interactive, informative and entertaining ways. That includes an industry-first – a mobile shopping cart that can be transferred directly to a store POS.
OmnichannelJan 27, 2015 3:24 PM By Tim Parry
Consumers have embraced online shopping from their smartphones, boosting their spending by 125% across all product categories, according to the results of MarketLive’s latest quarterly Performance Index report.
OmnichannelJan 23, 2015 10:21 AM By Sridhar Nagarajan
When it comes to retail selling, gone are the days of “if you build it, they will come.” Customers today spend a significant amount of time researching products they want to buy and are much savvier about where, when and how they make their purchases. Here are several tips that will help improve the customer experience and increase sales.
OmnichannelJan 21, 2015 10:51 AM By Daniela Forte
Chinese Laundry saw extensive growth to its ecommerce and mcommerce channels. See what the brand did to achieve success across the sales channels.
OmnichannelJan 21, 2015 8:58 AM By Tim Parry
Is Amazon bailing on its plans for a New York City showroom? And can RadioShack be the answer to Amazon’s omnichannel plans? Stay tuned, or read on… Tim Parry explains.
OmnichannelJan 19, 2015 5:08 PM By Andy Zimmerman
This article will explore the beginning of the buyer’s journey – customer acquisition and engagement – and examine how web personalization can convert more visitors into paying customers using real retail examples.