Omnichannel ARCHIVE

Omnichannel Shopping Activity is Virtually Everywhere  Apr 22, 2014 10:07 AM By Tim Parry

Virtually everyone is an omnichannel shopper: 95% of consumers frequently or occasionally shop a retailer’s website and store, according to a new study by CFI Group.

OHL and Birchbox Collaborate for New Fulfillment Center  Apr 22, 2014 9:54 AM By Tim Parry

The new fulfillment center is located in Mount Juliet, TN, and provides a more centralized location and faster transit times for Birchbox customers across the U.S.

Steve Madden Re-launches Website  Apr 19, 2014 1:55 PM By Tim Parry

The interactive, technology-driven SteveMadden.com integrates social sharing and editorial commerce, and offers its customers a speedier and superior shopping experience.

Gap Inc. Discusses Omnichannel and Global Strategies  Apr 19, 2014 1:26 PM By Tim Parry

Building on Old Navy’s recent debut in mainland China and Gap’s growing store base in the world’s second largest apparel market, Gap Inc. highlighted China as its largest growth initiative, where it expects sales to reach $1 billion in three years.

Mobile is the Anchor of Omnichannel Retailing  Apr 19, 2014 12:00 PM By Janet Jaiswal

Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.

Regis Launches ShopRegis Tab on UK Site  Apr 19, 2014 8:22 AM By MCM Staff

The new ShopRegis tab allows customers to shop by stylist recommendation, desired effect and hair concern, such as thinning, ageing and damaged hair… and serves an omnichannel purpose.

Mobile Barcode Scanning is a Win-Win  Apr 08, 2014 5:12 PM By Samuel Mueller

Let’s take a look at some examples of how mobile barcode scanning can help make consumers’ lives easier while increasing retailers’ bottom lines.

Should Rightsizing Be Retail’s Next Big Step?  Apr 07, 2014 7:11 AM By Jonathan Levitt

In this new omnichannel world, what becomes of the retail store and the decaying shopping mall? Will the web win out and traditional stores vanish?

LIDS Sports Group Adds Omnichannel Fulfillment  Apr 06, 2014 8:11 AM By Tim Parry

Hat World, Inc. has commissioned Swisslog to install a state-of-the-art Omni-channel order fulfillment and storage system, at its central distribution center in Indianapolis.

Personalizing the Omnichannel Customer Experience  Mar 26, 2014 3:03 PM By MCM Staff

To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.






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