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MULTICHANNEL MERCHANT » OMNICHANNEL
OmnichannelJul 27, 2015 12:41 PM By Jim Barnes
To optimize operations and drive success, retailers must focus on processes, technology and people across all 8 stages of the omnichannel order lifecycle.
OmnichannelJul 24, 2015 4:50 PM By MCM Staff
After a few months of beta testing, Jet has been cleared for takeoff. And the ecommerce skies have got a little more crowded. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.
OmnichannelJul 24, 2015 8:36 AM By MCM Staff
PayPal, which was split from eBay last week, has struggled in the Indian market in the past, as it faced issues with the Reserve Bank of India. The RBI wanted the company to transfer the money held in its accounts to a bank within a pre-determined period, limiting its traditional functions.
OmnichannelJul 20, 2015 2:50 PM By MCM Staff
Bala Ganesh, Director of Retail Marketing at UPS, talks candidly about what retailers are getting out of omnichannel – increased revenue, reduced costs and increased return on assets. Watch and listen to Ganesh here…
OmnichannelJul 19, 2015 1:50 AM By MCM Staff
Amazon had the best week ever… and its worst week ever. Sounds impossible? It does, but here’s a look at why Prime Day was such a polarizing event for the ecommerce marketplace giant.
OmnichannelJul 16, 2015 11:26 AM By Oren Levy
Data-driven intelligence will ultimately enable retailers to cater to customer needs in a more individualized and sophisticated manner, without expending excessive effort, expense, and resources. Read on to learn how some retailers are analyzing consumer data to better understand and meet customer needs.
OmnichannelJul 15, 2015 7:21 AM By MCM Staff
Batteries Plus Bulbs creates a seamless online and mobile shopping experience by integrating new omnichannel features and functionalities, such as buy online and pick up in store.
OmnichannelJul 11, 2015 9:43 AM By Tim Parry
One of the biggest reasons Moosejaw customers were abandoning carts was because the merchant didn’t provide all the content needed to make a smart purchase decision. In this video, Moosejaw CEO Eoin Comerford talks about what his team did to provide more relevant content, and capture the impulse buyer.
OmnichannelJul 11, 2015 8:50 AM By Roberto Ugo
By incorporating new physical and technological methods into the fold, the shopping experience will extend beyond the physical space and into the digital and emotional realm. Here are four major changes to expect from the shopping mall of the future and how retailers should prepare to capitalize on them.
OmnichannelJul 10, 2015 7:07 PM By MCM Staff
The biggest news this week was probably Amazon’s announcement that they would launch Prime Day… and that means a lot of speculation… Keep reading to find out more about Prime Day, and the wrap-up of the rest of this week’s news…
by Liron Damri
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