Omnichannel ARCHIVE

Creating a Singular Voice Across All Touchpoints  Jun 16, 2015 2:55 PM By Daniela Forte

For shoe and apparel brand Chinese Laundry, it is about having a singular voice across all touchpoints when reaching out to customers as a brand and manufacturer. See what Scott Cohn of vice president of ecommerce for Chinese Laundry had to say in this video.

How SoccerPro Wins Big at Omnichannel  Jun 16, 2015 10:41 AM By MCM Staff

As an omnichannel merchant, SoccerPro needed a solution where all customer touch points shared and transferred information. See how the company made this a possibility.

JDA Software Partners with Google on Cloud-Based Omnichannel Solution  Jun 10, 2015 11:33 AM By MCM Staff

JDA Software is partnering with Google, which will provide its cloud-based technology platform to support JDA’s future omnichannel development and delivery.

Macy’s Exec Predicts BOPS Volume Will Triple This Holiday Season  Jun 09, 2015 12:37 PM By Mike O'Brien

A Macy’s exec told IRCE attendees that buy online/pickup in store demand will be 3x higher during this year’s peak season than it was last December.

The Internet of Things Is About Experience… and Data  Jun 09, 2015 10:51 AM By Tim Parry

The Internet of Things is making devices like internet refrigerators more mainstream today because consumers are hyper-adopting new technology and marketers are engaging in digital disruption. Here’s why experiential devices such as the Apply Watch and certain household appliances are going change the way you collect data, and how you need to react.

Dotcom Distribution CEO on Impact of DIM Weight Pricing  Jun 09, 2015 9:57 AM By Mike O'Brien

Hear Dotcom Distribution CEO Maria Haggerty as she discusses the impact of DIM weight pricing with Multichannel Merchant at IRCE 2015 in Chicago.

nChannel Introduces Cloud-Based Product Information Management System  Jun 06, 2015 12:47 PM By MCM Staff

nChannel’s new cloud-based PIM helps merchants improve the customer experience by delivering better insight into products.

enVista Launches Enspire Commerce  Jun 06, 2015 12:37 PM By MCM Staff

Supply chain consulting and IT services firm enVista announced the launch of its new software solutions business, Enspire Commerce, at IRCE 2015.

Retailers Can Beat Amazon through Omnichannel, President Says  Jun 04, 2015 11:33 PM By Mike O'Brien

Exploiting synergies between physical and digital assets, and being guest-obsessed, not channel-obsessed, can beat Amazon, president tells IRCE.

Google Wallet Becomes Android Pay  May 29, 2015 1:33 PM By Tim Parry

Say good-bye to Google Wallet, and hello to Android Pay. Here’s a look at how Google plans to capture mobile wallet users both in the store and in the online world with its “Buy with Android Pay” button.

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