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Omnichannel ARCHIVE

Week in Review: Peak Holiday Season Expectations Continue to Rise  Sep 04, 2015 10:30 AM By MCM Staff

The peak holiday season this year is beginning to look a lot like … last year, only more so in terms of customer expectations on faster delivery, flexible options and a mobile-friendly experience, retailers and experts told Multichannel Merchant this week.

ThinkGeek Partners with GameStop to Launch First Physical Store  Sep 03, 2015 1:36 PM By MCM Staff

Online retailer ThinkGeek is partnering with new owner GameStop to open up its first brick-and-mortar store this fall in Orlando, FL.

Curbside Expands to New York, Tries Out New Light-Up Stations  Sep 02, 2015 1:52 PM By Mike O'Brien

Pickup app Curbside has expanded to New York and Los Angeles, and is testing an updated pickup location with color-coded lights to signal shoppers.

Week in Review: Chico’s Plans to Sell Boston Proper  Aug 28, 2015 10:40 AM By Tim Parry

Chico’s FAS has announced it is exploring strategic alternatives for Boston Proper, the direct-to-customer women’s apparel retailer it acquired for $205 million just four years ago. Here’s a look at this weeks’ news, commentary and events that shaped the direct-to-customer world… and more.

Product Availability, On-Time Delivery Matter Most in Holiday Peak Shopping Season  Aug 27, 2015 2:51 PM By MCM Staff

Uncovering the latest insights into the online shopper’s expectations during the holiday shopping season, a new survey by eBay Enterprise and CFI Group reveals that consumers desire multiple ordering and more shipping options; while proving that product availability and late deliveries have the biggest impact on retailers’ bottom line.

Week in Review: A Mixed Bag of Retail Financials  Aug 21, 2015 4:36 PM By MCM Staff

In a week heavy with retail financials from major companies, there were some clear winners and losers.

Target Corp. Sees Q2 Gains, Plans Supply Chain Readjustments  Aug 21, 2015 4:19 PM By Mike O'Brien

While reporting a strong Q2 with revenue and income gains and higher guidance, Target Corp. said its supply chain needs to align with omnichannel realities.

Sears Goes Into the Black in Q2 from Asset Sales  Aug 20, 2015 1:59 PM By Mike O'Brien

Sears Holding Corp. showed a rare profit in Q2 thanks to property sales, while overall sales declined by 27.3%; comp sales were down at Sears and Kmart.

How Online and Omnichannel Retail is Growing  Aug 20, 2015 10:40 AM By Daniela Forte

Online and multichannel retailers have seen great growth in digital KPIs since 2014. This infographic by eTail illustrates how digital is playing an active role in the retail landscape.

Cross-Channel Customer Experience  Aug 18, 2015 4:37 PM By Daniela Forte

Marrying the brand experience across channels from offline to online is important today. Retailers should make sure they are selling where the consumers are.






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