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Omnichannel ARCHIVE

Mobile is the Anchor of Omnichannel Retailing  Apr 19, 2014 12:00 PM By Janet Jaiswal

Customers can use a mobile device anywhere, and have largely changed their behavior toward the medium when it comes to product information gathering, word-of-mouth interaction with friends and family, finding discounts and even making a purchase.

Regis Launches ShopRegis Tab on UK Site  Apr 19, 2014 8:22 AM By MCM Staff

The new ShopRegis tab allows customers to shop by stylist recommendation, desired effect and hair concern, such as thinning, ageing and damaged hair… and serves an omnichannel purpose.

Mobile Barcode Scanning is a Win-Win  Apr 08, 2014 5:12 PM By Samuel Mueller

Let’s take a look at some examples of how mobile barcode scanning can help make consumers’ lives easier while increasing retailers’ bottom lines.

Should Rightsizing Be Retail’s Next Big Step?  Apr 07, 2014 7:11 AM By Jonathan Levitt

In this new omnichannel world, what becomes of the retail store and the decaying shopping mall? Will the web win out and traditional stores vanish?

LIDS Sports Group Adds Omnichannel Fulfillment  Apr 06, 2014 8:11 AM By Tim Parry

Hat World, Inc. has commissioned Swisslog to install a state-of-the-art Omni-channel order fulfillment and storage system, at its central distribution center in Indianapolis.

Personalizing the Omnichannel Customer Experience  Mar 26, 2014 3:03 PM By MCM Staff

To better understand the state of omnichannel, Multichannel Merchant and Neustar conducted an extensive study on marketers’ omnichannel priorities and challenges across the customer lifecycle.

Eastwood Company Takes DIY to New Levels  Mar 25, 2014 5:33 PM By MCM Staff

Eastwood Company’s new hands-on retail concept integrates merchandise, education, video and social to bring the garage to the store for its automotive DIY customers.

Men’s Wearhouse Launches Omnichannel Inventory Program  Mar 20, 2014 8:24 AM By MCM Staff

Customers can shop at over 900 stores from one location with Find-It App and Reserve Online, Pick up In-Store rollout.

Bon-Ton to Consolidate Four Fulfillment Centers into One  Mar 06, 2014 2:53 PM By Erin Lynch

Bon-Ton announced on March 5 that it has signed a lease for a 743,000 square-foot direct-to-consumer fulfillment center in West Jefferson, Ohio in response to its growing ecommerce operations.

RadioShack Announces 1,100 Store Closings and Q4 Sales Decline  Mar 04, 2014 3:31 PM By Erin Lynch

RadioShack announced this week that it plans to close 1,100 under performing stores as well as huge losses in its fourth quarter earnings. According to its Q4 financials, the electronics retailer reported that net sales and operating revenues for the quarter decreased to $935.4 million from $1.17 billion in the same quarter last year






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