Subscribe


 

Omnichannel ARCHIVE

State of Retailing Online: Mobile Tops 2014 Priority List  Jan 30, 2014 7:24 AM By MCM Staff

According to the State of Retailing Online 2014 survey, 53% of merchants marked mobile efforts as a top priority, identifying responsive design, mobile site optimization, and tablet redesign among key focus areas.

Bouclair Home to Focus on Omnichannel Fulfillment  Jan 29, 2014 3:55 PM By Erin Lynch

With the launch of its new ecommerce site, Canadian home décor and housewares retailer, Bouclair Home, has announced a new omnichannel initiative including buy online, pickup in-store, and buy online and return in-store.

3 Must-Haves for a Successful Try-Before-You-Buy Policy  Jan 29, 2014 10:12 AM By Maria Haggerty

At-home try-on merchants such as Warby Parker mitigate many of the uncertainties and anxieties around purchasing online, but pose significant logistic and fulfillment challenges for retailers. Before offering try-before-you-buy, it’s important to understand the logistic and fulfillment implications associated with these types of policies. Here are three key tips you need to master in order to be a successful free, at-home try-on policy.

New Innotrac Study Looks Into Holiday 2013 Experience  Jan 27, 2014 11:51 AM By MCM Staff

Innotrac has released the findings of its SmartHub Holiday Promotions study which tracked the entire ecommerce experience from ordering, to shipping, packaging, customer service, and returns through the eyes of the customer.

RadioShack Unveils New “Do-It-Together” Brand Positioning  Jan 27, 2014 11:28 AM By MCM Staff

“It Can Be Done, When We Do It Together” speaks to the RadioShack’s ability to collaborate with consumers to help them discover what is possible through technology.

Radio Systems Corporation to Partner with Channel IQ  Jan 27, 2014 11:10 AM By MCM Staff

Radio Systems Corporation has announced its partnership with Channel IQ, leading provider of online retail business intelligence, brand protection, retailer verification, and channel management software applications.

Future of Retail Includes Digitalized Stores  Jan 26, 2014 11:55 AM By MCM Staff

The retail landscape of 2014 is more digital than ever before, and integrating store and online operations is a key focus for retailers as ecommerce capable solutions increasingly supplant traditional point-of-sale and mobile technologies.

Understanding the Omnichannel Approach  Jan 25, 2014 8:41 PM By Krishna Mehra

Combining the omnichannel retail approach with the phrase “the customer is always right” will eventually give way to a new phrase: “the right customer will have the right product at the right time through the right channel.”

Grainger’s Ecommerce Sales Pass $3 Billion in 2013  Jan 24, 2014 10:00 AM By MCM Staff

Grainger’s online presence faired very well in 2013, earning the B2B merchant $3 billion in ecommerce sales alone, according to its annual financial report. Overall, Grainger saw a 5% increase in total sales, equating to $9.4 billion, however, the merchant said its ecommerce presence represent “the fastest growing and most profitable channel in the business.”

Brown Shoe Company Deploys Retail 20/20 Exception Reporting Solution  Jan 23, 2014 5:16 PM By MCM Staff

Brown Shoe Company has selected Retail 20/20 to replace its legacy exception reporting solution. The reporting solution will provide Brown Shoe Company with a platform for reporting on point-of-sale transactions, ecommerce, inventory adjustments, financials, and customer loyalty.






© 2014, Access Intelligence, LLC. All rights reserved.