Operations & Management: Salary Survey

The grass may be greener on the other side — or not. But instead of speculating whether your peers at other companies are raking in more green than you, find out for sure what people in your field are actually making. Since the chances of your cohorts volunteering to tell you how much money they make are fairly slim, we’ve highlighted salary ranges from three key catalog operations positions from The 2001 Direct Marketing and Telesales Guide by New York-based executive search firm Crandall Associates.


Duties may include responsibility for mailroom and mailroom processing, order-entry, pick and pack operations, and implementation of credit and collections procedures.

Years experience Salary range
1-3 years $46,200-$52,100
4-7 years $50,300-$57,600
7+ years $55,700-$64,300


Duties may include preparing operational budget; supervising sorting, packing, and shipping; billing; and inventory control.

Years experience Salary range
1-3 years $49,200-$53,200
4-7 years $51,600-$60,200
7+ years $59,100-$65,200


Duties may include monitoring performance standards; and evaluating and improving data processing efficiencies, fulfillment, production, purchasing, printing, and warehousing.

Years experience Salary range
1-3 years $75,300-$83,200
4-7 years $81,600-$90,400
7+ years $91,400-$110,400
Source: Crandall Associates

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.