Operations & Management: Salary Survey

The grass may be greener on the other side — or not. But instead of speculating whether your peers at other companies are raking in more green than you, find out for sure what people in your field are actually making. Since the chances of your cohorts volunteering to tell you how much money they make are fairly slim, we’ve highlighted salary ranges from three key catalog operations positions from The 2001 Direct Marketing and Telesales Guide by New York-based executive search firm Crandall Associates.

PRODUCT FULFILLMENT MANAGER

Duties may include responsibility for mailroom and mailroom processing, order-entry, pick and pack operations, and implementation of credit and collections procedures.

Years experience Salary range
1-3 years $46,200-$52,100
4-7 years $50,300-$57,600
7+ years $55,700-$64,300

WAREHOUSE MANAGER

Duties may include preparing operational budget; supervising sorting, packing, and shipping; billing; and inventory control.

Years experience Salary range
1-3 years $49,200-$53,200
4-7 years $51,600-$60,200
7+ years $59,100-$65,200

OPERATIONS DIRECTOR

Duties may include monitoring performance standards; and evaluating and improving data processing efficiencies, fulfillment, production, purchasing, printing, and warehousing.

Years experience Salary range
1-3 years $75,300-$83,200
4-7 years $81,600-$90,400
7+ years $91,400-$110,400
Source: Crandall Associates

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