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News ARCHIVE

FTC Examines Wireless Web Privacy Issues  Mar 01, 2001 10:30 PM By Moira Cotlier

Mobile, or wireless, commerce could be the wave of the future. So does that mean it’s time to regulate?Just when you thought you had e-commerce nailed

Last of Good Catalog Co. Founders Exits  Mar 01, 2001 10:30 PM By Paul Miller

Barb Todd, who ran Portland, OR-based The Good Catalog Co. since cofounding it in 1992, left the company on Dec. 31, the day her contract with parent

Catalog Analysis: How Much Are Your Customers Worth?  Mar 01, 2001 10:30 PM By Jack Schmid

Last month we discussed the cost of getting a customer, a key measurement for the front end, or the prospecting side of the business. Now, we look at

LIST ROUNDTABLE  Mar 01, 2001 10:30 PM By Paul Miller

Spring List Orders Are Springing Forth Most of the list professionals contacted by Catalog Age report that spring list orders are comparable to last year’s

Everyone’s a Cybercritic  Mar 01, 2001 10:30 PM By MCM staff

In the December 2000 issue of I.Merchant, the Cybercritic reviewed our Website, www.successories.com. We are always interested to see what an objective

Lands’ End: Turning the Tide?  Mar 01, 2001 10:30 PM By Mark Del Franco

The sailing has been far from smooth for $1.3 billion Lands’ End during the past few years. Disappointing sales growth, diminishing profits, and sliding

Online Growth Amidst Dot-Com Upheaval  Mar 01, 2001 10:30 PM By Moira Cotlier

Despite 2000′s dot-com woes, online retailing continues to grow, according to New York-based research firm Ernst & Young LLP. The company’s “Global Online

GETTING PERSONAL  Mar 01, 2001 10:30 PM By MCM staff

…with Larry Gaynor Larry Gaynor is president/founder of Nailco, a $50 million Farmington Hills, MI-based cataloger of supplies for beauty salons.Where

Asia for Kids and GTE: Unlikely Bedfellows  Mar 01, 2001 10:30 PM By Mark Del Franco

Cincinnati-based children’s educational products cataloger Asia for Kids and Dallas-based telephone company Verizon (formerly GTE) may seem unlikely bedfellows,

GOLDEN OPPORTUNITY  Mar 01, 2001 10:30 PM By MCM staff

Regardless of the sales channels, you need to make customers feel like royalty. The four steps of measuring customer satisfaction can show you how Multichannel






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