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International Insight  Aug 01, 1998 9:30 PM By MCM staff

Computer cataloger Insight Enterprises is setting its sights on global expansion. Having posted a profit on its Canadian division just six months after

Cover  Aug 01, 1998 9:30 PM By MCM staff

FULCRUM DIRECT CHIEFS RESIGN Fulcrum Direct CEO Mike Lederman and president/COO Scott Budoff both resigned in mid-June, and as of mid-July, the Fulcrum

Walter Drake lends a hand  Aug 01, 1998 9:30 PM By MCM staff

A year after acquiring the Walter Drake catalog of personalized gifts, Foster & Gallagher (F&G) is using the title to boost sales of and supply merchandise

Calender  Aug 01, 1998 9:30 PM By MCM staff

August 1-5 San Francisco International Gift Fair. George Little Management. George R. Moscone Convention Center, San Francisco. For more information,

Gifts book redesigns and redefines  Aug 01, 1998 9:30 PM By MCM staff

A month ago, if Janet Thompson, vice president of The San Francisco Music Box Co. catalog, had met the Wizard of Oz, she probably would have asked for

Barbie’s new sibling  Aug 01, 1998 9:30 PM By Shannon Oberndorf

Barbie may finally get her own catalog, now that her parent company, Mattel, has entered the business. On June 15, the $4.8 billion toy manufacturer agreed

Users remain wary  Aug 01, 1998 9:30 PM By Shannon Oberndorf

If the first rule of cataloging is “listen to your customers,” online catalogers had better begin posting online privacy policy notices. According to

Bridging the customer value gap  Jul 01, 1998 9:30 PM By Lisa Henderson

Rather than relying on the promise of new customers, catalogers must become smarter at identifying opportunities for business growth by digging deeper

Cyberservice Hello, is anybody out there?  Jul 01, 1998 9:30 PM By Shannon Oberndorf

Most Internet catalogers, like print catalogers, know the value of superior customer service. They also know the barriers to service that are inherent

Down on distributors  Jul 01, 1998 9:30 PM By Paul Miller

A survey released in April by the Northfield, IL-based consulting firm Industrial Performance Group (IPG) shows that manufacturers are highly critical






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