People

Urban Outfitters has appointed James Bidwell to the newly created position of managing director, Anthropologie Europe. Bidwell had been chief executive of Visit London.

Hudson’s Bay Trading Co. has named Brendan L. Hoffman president/CEO of Lord & Taylor. Hoffman was previously president/CEO of Neiman Marcus Direct, the catalog/Internet arm of The Neiman Marcus Group.

Maternity apparel retailer Mothers Work has promoted Ed Krell from chief operating officer to CEO. Krell replaces cofounder Dan Matthias, who is retiring as CEO.

Justin Seamonds was named chief financial officer at Dean & DeLuca. Seamonds was vice president-controller and on the executive management committee at Haverty Furniture Cos.

The Direct Marketing Association has hired Neil C. O’Keefe as its vice president, catalog and multichannel merchant segment. O’Keefe was vice president, marketing for Spiegel Brands.

Healthcare products provider Henry Schein has appointed Axel Pfitzenreiter managing director of supply chain for its Central European operations. Pfitzenreiter previously worked for Lufthansa Cargo and DHL ExpressEurope.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Eddie Bauer Holdings has hired Pirkko Karhunen as senior vice president, design. She most recently worked for Aeropostale. The company also hired Carrie McManis as divisional vice president, tax.

Acorn Media Group has named Peter Clinch as president of its Acorn Direct division. Clinch was most recently senior vice president of direct marketing and inventory management at J. Jill.

Office supplies cataloger/retailer Staples has promoted Michael Patriarca to senior vice president of Quill. Patriarca had been vice president of merchandising at Quill.

Henry Schein announced several promotions: David DeJohn from manager, e-commerce support to director, e-commerce support; Keith Drayer from director of Henry Schein Financial Services to vice president of the unit; and Bruce Lieberthal from director of product management to vice president of product management and development, Henry Schein Practice Solutions (HSPS).

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

David McCreight will join apparel, footwear and accessories company Under Armour in September. McCreight, who had been president of apparel merchant Lands’ End, will oversee Under Armour’s wholesale and direct-to-consumer distribution channels and marketing.

Hingham, MA-based women’s apparel cataloger/retailer Talbots recently announced three promotions: John Fiske to executive vice president of human resources and administration, Julie Lorigan to senior vice president of investor and media relations, and Carol Stone to senior vice president of finance.

Toy merchant FAO Schwarz has hired Lee Bissonnette as senior vice president of e-commerce and catalog, reporting to CEO Ed Schmults. Bissonnette was previously head of e-commerce for the multichannel retailer Delia’s.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Menasha, WI-based printing company Banta Corp. has named Stephanie A. Streeter president and chief operating officer. Streeter is a former senior executive of Avery Dennison Corp.; she most recently served as chief operating officer of Idealab.

Suffern, NY-based retailer The Dress Barn announced the appointment of Kathy Bufano as president and chief merchandising officer, and the promotion of executive vice president David Jaffe to vice chairman and chief administrative officer. Bufano was previously executive vice president and general merchandise manager of women’s apparel for Macy’s Department Stores, a division of Federated Department Stores. Jaffe will continue as president of Dress Barn Direct, which includes the catalog and e-commerce divisions.

Toronto, Canada-based Sears Canada has appointed Mark A. Cohen chairman/CEO. Cohen is currently president of the softlines division and chief marketing officer for Sears, Roebuck and Co. in the U.S. Previously he was chairman/CEO of general merchandise retailer Bradlees.

Litchfield, CT-based cataloger White Flower Farm has promoted Shari Beach to circulation director. Most recently, Beach served as the company’s circulation manager. White Flower Farm also announced the appointment of Elizabeth Neale-Siemon to business-to-business marketing manager. Neale-Siemon was previously marketing communications manager at Bristol Babcock and independent sales representative for The Thomas Register of American Manufacturers.

Altamonte Springs, FL-based cataloger T. Shipley has appointed Randall Lynch vice president of merchandising. Most recently Lynch founded and operated a management consulting practice based in Orlando, FL. He is also the former president/CEO of Kitchen Collection.

AdContent, a Web marketing services company based in Houston, TX, has appointed Dan Dollins vice president, business development. Prior to joining AdContent, Dollins served as vice president/general manager, and vice president of sales for AdPlex, sister company to AdContent.

New York-based home and beauty products cataloger Avon promoted Susan J. Kropf to the newly created position of president and chief operating officer. Most recently, Kropf was executive vice president and chief operating officer of the company’s North America and global business operations. She will continue as a director of the company.

Des Plaines, IL-based marketing company DataCo. announced the appointment of Gary Mayer to executive vice president of database marketing and analysis. Most recently, Mayer was vice president of database marketing and analysis at Partnership Marketing Group (formerly The Signature Group).

Downers Grove, IL-based cataloger/retailer The Spiegel Group announced that Dave Kardesh has been promoted to senior vice president and chief information officer. Most recently Kardesh served as vice president of applications development. Prior to joining Spiegel, he held a variety of information services positions at May Department Stores, including director of corporate systems.

Charlotte, NC-based book, video, and music distributor Baker & Taylor has appointed Gary Rautenstrauch, currently chief operating officer, as president. Previously he was general manager of the company’s Momence, IL, service center and chief technical officer and president, Baker & Taylor Institutional.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

people

Cleveland, OH-based catalog and direct mail printer St. Ives announced the promotion of Gary Davis to senior vice president. Davis has also been appointed to its U.S. division board of directors, which oversees the company’s offices throughout the U.S. Davis will continue to serve as the Cleveland division’s general manager, a position he has held since June 1999. Prior to that, Davis held senior management positions at Bookcrafters, USA, R.R. Donnelley & Sons, and Ameritech Publishing.

Greenwich, CT-based list firm Direct Media announced two additions to its staff. Linda Ferruzzi was appointed senior account executive of its May Development Services, a direct response marketing agency. Ferruzzi was most recently director of fundraising operations at AZ Marketing. And Jean O’Toole has been named senior account executive of Direct Media’s Charlottesville, VA-based division. O’Toole was previously with International Quality and Productivity Center.

King of Prussia, PA-based paper supplier McKeon Paper appointed James E. Little president. Little most recently served as vice president, e-commerce sales at Paperalliance.com San Rafael, CA-based list firm Lenser has appointed Travis Seaton account manager. Seaton was formerly with Smith & Hawken, where he managed the catalog’s consumer and trade circulation efforts.

Menasha, WI-based printing company Banta Corp. has named Frank W. Rudolph vice president of human resources. He was previously chief administrative officer and senior vice president, human resources, for Overhead Door Corp.

Direct and target marketing firm Response Media Products, based in Atlanta, announced the appointment of Carla Joye as director of strategic planning. Most recently, Joye was the director of customer relationship marketing at RealEstate.com.

San Francisco-based ad agency Cornyn+Partners has appointed Maggie Athoe director of business development. She comes to the company from The Haggin Group, also in San Francisco, where she served as vice president of new business development and strategic marketing.

James O’Donnell will now serve as chief operating officer of the Pittsburgh, PA-based retailer American Eagle Outfitters. He will also serve as a member of the company’s board of directors.

Hackensack, NJ-based list firm Mokrynski & Associates has promoted Bill Boyle from sales representative to sales executive in its list management division.

Landscapers Supply Corp., based in Chestnut Ridge, NY, appointed former retail power equipment manager and U.S. Navy Seal, James Kelley, district sales manager. Previously, Kelley was branch manager of the firm’s Westbury, NY, facility.

Carmel, IN-based catalog consulting firm Lett Direct has appointed Robert P. Klapprodt vice president. He was most recently Abacus Direct’s senior director, client services.

Plano, TX-based general merchant J.C. Penney has announced two appointments. Robert B. Cavanaugh has been elected executive vice president/chief financial officer. Cavanaugh was most recently chief financial officer of Eckerd. Stephen F. Raish, formerly president of the company’s ACT initiative, has been named executive vice president/chief information officer.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Cleveland, OH-based catalog and direct mail printer St. Ives announced the promotion of Gary Davis to senior vice president. Davis has also been appointed to its U.S. division board of directors, which oversees the company’s offices throughout the U.S. Davis will continue to serve as the Cleveland division’s general manager, a position he has held since June 1999. Prior to that, Davis held senior management positions at Bookcrafters, USA, R.R. Donnelley & Sons, and Ameritech Publishing.

Greenwich, CT-based list firm Direct Media announced two additions to its staff. Linda Ferruzzi was appointed senior account executive of its May Development Services, a direct response marketing agency. Ferruzzi was most recently director of fundraising operations at AZ Marketing. And Jean O’Toole has been named senior account executive of Direct Media’s Charlottesville, VA-based division. O’Toole was previously with International Quality and Productivity Center.

King of Prussia, PA-based paper supplier McKeon Paper appointed James E. Little president. Little most recently served as vice president, e-commerce sales at Paperalliance.com

San Rafael, CA-based list firm Lenser has appointed Travis Seaton account manager. Seaton was formerly with Smith & Hawken, where he managed the catalog’s consumer and trade circulation efforts.

Menasha, WI-based printing company Banta Corp. has named Frank W. Rudolph vice president of human resources. He was previously chief administrative officer and senior vice president, human resources, for Overhead Door Corp.

Direct and target marketing firm Response Media Products, based in Atlanta, announced the appointment of Carla Joye as director of strategic planning. Most recently, Joye was the director of customer relationship marketing at RealEstate.com.

San Francisco-based ad agency Cornyn+Partners has appointed Maggie Athoe director of business development. She comes to the company from The Haggin Group, also in San Francisco, where she served as vice president of new business development and strategic marketing.

James O’Donnell will now serve as chief operating officer of the Pittsburgh, PA-based retailer American Eagle Outfitters. He will also serve as a member of the company’s board of directors.

Hackensack, NJ-based list firm Mokrynski & Associates has promoted Bill Boyle from sales representative to sales executive in its list management division.

Landscapers Supply Corp., based in Chestnut Ridge, NY, appointed former retail power equipment manager and U.S. Navy Seal, James Kelley, district sales manager. Previously, Kelley was branch manager of the firm’s Westbury, NY, facility.

Carmel, IN-based catalog consulting firm Lett Direct has appointed Robert P. Klapprodt vice president. He was most recently Abacus Direct’s senior director, client services.

Plano, TX-based general merchant J.C. Penney has announced two appointments. Robert B. Cavanaugh has been elected executive vice president/chief financial officer. Cavanaugh was most recently chief financial officer of Eckerd. Stephen F. Raish, formerly president of the company’s ACT initiative, has been named executive vice president/chief information officer.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

people

Wheeling, IL-based Segerdahl Corp., a direct-to-plate printer and electronic prepress provider, has appointed Susan N. Herman vice president of corporate marketing. Herman was previously director of advertising and print production for Sears Direct Marketing Group/Specialty Catalog.

List company Millard Group in Peterborough, NH, has namedRobin Kadet account manager in catalog list brokerage. Kadet was most recently a marketing manager at Experian Direct and has also held positions at catalogs including The Orvis Co., Hanover Direct, and S&S Worldwide.

Colchester, CT-based cataloger of crafts, playground supplies, and games S&S Worldwide announced three additions to its staff. Osvaldo “Ozzie” Ricci was appointed senior vice president. Ricci was most recently with Craftshop.com and has been employed by Ames, Starter Corp., and Staples. George Murray, previously with W.H. Brady Co. and Seton Nameplate, was appointed project manager, and Don Piombino, previously with BSN Sports and Flaghouse, was appointed operations manager.

Mitch Lieber, president of Lieber Associates, was installed as the 46th president of the Chicago Association of Direct Marketing (CADM). New executive CADM board members are Holly Harle, account executive for Mid-America Mailers, and Tony Priore, vice president of marketing for Yesmail.com.

Wayne, PA-based media agency Direct Response Media expanded its management team with the appointment of Joyce Van Ravenswaay to executive vice president/general manager and Juno Mento to media director. Previously, Van Ravenswaay was president of marketing at Valley Forge, PA-based Kemper and Mento as well as media manager for Q Direct, a division of QVC.

Lorinda Schrage Fursman has joined Elmira, NY-based Stanton Direct Marketing. Fursman was most recently with In To It Label Co. as direct mail quality coordinator.

Madison, ME-based paper firm Madison Paper appointed Michael A. Luciano director of human resources. Most recently, Luciano was president of Franklin Memorial Hospital and was previously director of human resources for Wausau-Mosinee Paper.

The List Group, a list company based in Boulder, CO, announced the appointment of Kimberly Scott as list broker. Scott was previously with Direct Media. Liesl Matthews Parker, formerly marketing coordinator for Breckenridge Resort Chamber, has been appointed sales assistant.

Valassis Communications, the Livonia, MI-based marketing solutions company for consumer package goods and Internet companies, announced the appointment of Joscelyn Johnson Andrews to manager of its public relations department. Andrews was previously with Centre Reinsurance Co. as corporate communications manager.

Rye, NY-based gifts cataloger Lillian Vernon has named Wayne A. Palladino senior vice president/chief financial officer. Palladino was formerly with Transworld Healthcare, Penwood Capital, and W.R. Grace & Co.

Redmond, WA-based apparel cataloger/retailer Eddie Bauer named Steve Newman to the newly created post of strategist in charge of fashion lines. Newman was most recently with Brooks Brothers and has been employed by Ann Taylor, The Gap, Burdines, and Macy’s East.

Gourmet food and gifts cataloger Figi’s, owned by Minneapolis-based multititle cataloger Fingerhut, appointed Paul Bona as president. Bona has served as acting president since March. Before joining Figi’s he was employed at Arizona Mail Order.

Delray Beach, FL-based office products marketer Office Depot, which owns the Viking Office Products catalog, appointed Jean-Marie Lecomte managing director of the company’s operations in France. Lecomte, who was most recently CEO of European operations for Yves Rocher S.A., will oversee 37 stores and Office Depot and Viking French catalog operations.

Plano, TX-based catalog/retail giant J.C. Penney named Timothy Troy senior vice president/director of supply chain management. Troy, most recently senior vice president of store operations and logistics for Petsmart, was also a vice president of full-line stores/import logistics for Sears Roebuck & Co.

Philadelphia-based Devon Direct has announced that Maria Harmer has been promoted from copy editor to creative director. Prior to joining the company in 1997, Harmer was copy editor for Langhorne, PA-based direct marketing agency DiMark.

List firm Mokrynski & Associates in Hackensack, NJ announced the promotions of Concetta Manna and Salina Vollorano to account executives in the brokerage division. Manna was with DiMark before joining Mokrynski in 1997. Vollorano was employed by International Fur and Leather Liquidators before coming to Mokrynski in 1997.

Donald Klink has been named vice president/chief financial officer of Chicago-based Newark Electronics, a cataloger of electronic components. Klink was previous vice president of finance for DSC Logistics.

Aiea, HI-based marketer Crazy Shirts announced five appointments to its board of directors: founder Cliff Slater; former PolyVue Technologies CEO Harold Johnson; president of consultancy The Scotland Group David L. Auchterlonie; former Crazy Shirt president/CEO Randy Yeager; and current Crazy Shirt CEO/chief financial officer John Loevenguth.

PlyMedia, a Seattle-based component-image provider, has named Pauline Tamblyn director of finance. Tamblyn is the former director of finance for the film company Shadow Catcher Entertainment.

Fort Worth, TX-based furniture cataloger/retailer The Bombay Co. announced that president/CEO Carmie Mehrlander is now also chairman of the board. Board member James A. Marcum will now be lead director of the board.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

people

J.C. Whitney & Co., the Chicago-based direct marketer of automotive parts and accessories, announced several appointments. Jerome Mascitti was promoted to vice president of finance. Mascitti was previously corporate controller of the cataloger for the past four years. Bruno Brunetti, formerly of Pro Alliance Corp., has been appointed director of J.C. Whitney’s Internet development and operations. Tom Maloney has been appointed director of corporate marketing. Maloney was previously assistant vice president of syndication with United Marketing Group.

Weehawken, NJ-based multititle catalog mailer Hanover Direct promoted Jeff Potts to senior vice president of D-Commerce New Ventures. He will be in charge of new initiatives within Hanover Brands. Hanover Direct also promoted Anita Iodice to president of its Company Store bedding products catalog and hired Steven Goldberg as president for the upscale home fashions division.

Heather Lins has joined Consolidated Graphics & Firepower, a Madison, WI-based design and copywriting firm, as a senior designer.

Mt. Laurel, NJ-based supplier Roosevelt Paper Co. has added David Barnes and Paul Spicuzza to the inside sales staff of its Richwood, KY-based facility. The company has also appointed John “Jack” Brady to its outside sales staff. Based in the Richwood office, Brady will cover Florida, as well as southern Georgia and Alabama.

Ken Jochum has joined Premier Farnell North America, parent company of Chicago-based electronic components cataloger Newark Electronics, as vice president, human resources. Newark Electronics has also named Ian Heller vice president of marketing, responsible for developing marketing strategy, segmentation programs, marketing communications, direct marketing, and other related functions. Heller was most recently executive vice president of e-business for GE Capital Rail Services. Before that, he spent 15 years at industrial products cataloger W.W. Grainger.

List firm MSGi Direct in Philadelphia announced five promotions. Rebecca Fitzgerald, Jacqueline Philyaw, and Michael Wermuth were promoted to account executives; Frederick Swain was named a senior account executive; and William Larason was promoted to vice president of marketing.

West Chester, PA-based Intermedi@ Marketing Solutions promoted Natalie Schmoyer to vice president, education, quality, and recruitment. Schmoyer joined the company 10 years ago, most recently serving as director, education and recruitment.

Officesupplies.com named Odell Lee senior vice president of strategic planning and operations, and Russ Chinoy vice president of technology. Lee joins the Wilmington, DE-based office products marketer from Xerox, where he was most recently senior manager in logistics operations, integrated supply chain. Chinoy was most recently director of product planning and management for Sharp Electronics Corp.

Brylane, the New York-based apparel and home goods cataloger, announced that Michele Bartram has been appointed vice president of e-commerce. Bartram’s Web experience includes a stint at iVillage.com as senior vice president of commerce, which put her in charge of the iVillage online catalog business. Previously she was the chief operating officer/editor-in-chief of 100% Girls Omnicon and director of e-commerce for the U.S. Mint.

New York-based apparel and footwear e-tailer Footlocker.com announced Thomas J. Slover as its new CEO. Slover, who has been with the company since 1997, previously held the position of vice president of worldwide sourcing.

Peterborough, NH-based list firm Millard Group has hired Gordon Cawthray as vice president of Connecticut operations. He had been vice president of Grey Direct’s MarketData Solutions subsidiary. Millard Group also named Judy Phillips account manager for AM/Direct, the group’s alternative media division. Phillips has alternate media experience, working with clients such as America Online and The Industry Standard. And Paddy Upton has been named account manager. Upton joined Millard Group in 1996 as a client representative.

Paul Gaboury, formerly head of information systems at printer Quebecor, is now director of consulting services for Pittsburgh-based PrintCafe, a provider of print management, publishing software, and digital pre-press solutions.

Dallas-based list brokerage and management firm All Media announces seven promotions. In the brokerage division, Jon Mensing and David Lusk have been appointed account executives, and Brenda Wilson is now senior account manager. In the management division, Sue Lawson is now senior account manager, while DeAnna Lewis and Joan Laufer are new account managers. Also, Diane Latil is now the marketing manager in the marketing services department.

Boca Raton, FL-based E-mailChannel, a provider of productivity solutions for permission-based direct marketing, announced that Kevin Coleman has joined the board of directors. Coleman is a management consultant who has worked with companies such as Deloitte and Touche and CSC Consulting.

San Francisco-based Gazoontite, a multichannel marketer of asthma management, allergy, and wellness products, announced that Daniel Korn has been appointed as president/CEO. Korn joins the company after having cofounded a personalized products site called Eprinted.com. He was previously employed by the Roman Co. and REPP Big and Tall.

Irving, TX-based permission e-mail marketing company PopMail.com has promoted former CEO Stephen King to chairman of the board. Gary Schneider has been promoted from president of development to CEO.

Oakland, CA-based furniture cataloger Design Within Reach has appointed Wayne Badovinus as CEO. Badovinus began his career at Nordstrom and continued in senior management positions with Eddie Bauer, Williams-Sonoma, Broadway Southwest, and Frederick and Nelson stores. Founder and former CEO Rob Forbes will now assume the newly created position of chief design officer.

New York-based iVillage.com’s former CEO, Candice Carpenter, is now the company’s chairman of the board. Filling her old post will be the president of the company, Doug McCormick.

Minneapolis-based marketer/services provider Damark International has named Kim M. Mageau senior vice president/chief financial officer. Mageau was most recently with Deluxe Corp.

Multititle cataloger Concepts Direct in Longmont, CO, has announced that president/CEO Michael Wolfe will run the company while chairman Phil Wiland is on a medical leave of absence until October.

Melville, NY-based medical and dental products cataloger Henry Schein has appointed Henry C. Watson to senior vice president, strategic business planning for the company’s U.S. dental business. Watson, an 18-year veteran of the dental equipment and supplies industry, was most recently vice president, marketing of Patterson Dental Co.

Brian Kurtz of Greenwich, CT-based Boardroom has been selected by the DMA as List Leader of the Year. Kurtz, who is vice president of marketing at Boardroom, was to receive the award in August at a banquet preceding the DMA’s List Vision 2000 conference.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

people

Too Close for Comfort Depending on which surveys you read, online consumers now rank their concern for the security of their personal information above their concerns about the economy, who will win the upcoming presidential election, and the national level of violence.

What’s so confounding to the business community is that different consumers mean different things when they talk about privacy. Some define privacy as security; others are referring to marketing intrusion; and still others are talking about fraud or crime. But irrespective of their sophistication about the Internet, consumers are getting more vocal about their concerns, and it’s going to affect your bottom line if you don’t take their feelings into account. How each consumer defines privacy doesn’t matter as much as the fact that he may decide not to shop with you if he doesn’t feel safe at your site.

Newspapers, broadcast media, and general interest publications are ratcheting up fears about “Little Brother,” the business sibling to the ever-present, governmental Big Brother.

Reaction formation Research conducted by privacy expert Alan Westin for the publication Privacy and American Business shows that consumers are savvy enough to click away from Web sites where they don’t feel comfortable about information use. So decision makers had best stay on top of the privacy issue, even if they aren’t “Web-heads” themselves. (You might be surprised to know that eight out of ten executives I randomly canvassed over the last two days haven’t learned how to turn their browsers’ “cookies” setting on or off, and don’t know whether their browsers are currently set to accept them.)

Consumer reactions to the threat of invasion of privacy range from annoyance and anger to fear, but people generally express these categories of feelings:

They resent exploitation. Consumers do not want their “identity” or contact information bought and sold or bandied about in the open marketplace. They want more choice and control over how their name, address, telephone number, and e-mail address are used, shared, and profited from.

They feel intruded upon. Consumers want less, much less of the mail, telemarketing calls, and e-mail messages they haven’t asked for, although they are generally comfortable receiving things they’re interested in from companies they trust.

They object to surveillance. Once they understand it, most consumers resent being observed when they think they’re operating anonymously. Those who are aware of the practice tend to be disturbed by the compilation of clickstream and transactional data, particularly when it’s done by unseen third parties with whom they do not have a direct relationship.

They fear theft and other violations. And they recoil at the thought of unauthorized access, whether by hackers, by thieves, or by insurance companies and prospective employers who might seek to use sensitive, previously inaccessible information against them.

Company responsibilities So if you’re not in the midst of a rigorous review of your information use and privacy policy, start one. Now. Here are a few suggestions:

* Avoid subjecting customers to unnecessary information collection that may be in place because your Web site designer or host typically uses a technique as standard practice. If customers don’t see the point of registering their contact information when all they want to do is ask a question, look something up, or play a game, they’ll bail out of the site.

* Let customers know how the process works to avoid unnecessary disappointment. For example, if a customer’s browser is set not to accept cookies, send a message to explain whether cookies are necessary to complete the transaction. This is much better than letting a customer input four items only to abandon the shopping cart when she can’t get to the checkout screen. On the other hand, do give customers the choice of accepting your cookies while opting out of those set by third-party advertisers.

* If you use any passive information-gathering technologies that are not apparent to customers, let them know what information you’re collecting and how you intend to use it so that they can opt out of the marketing process if they wish. It’s only fair. And this way you avoid the public backlash that can occur when consumers find out something after the fact.

* Express your practices in plain language so that any visitor will understand why you want whatever information you collect and how you plan to use it. If you collect the information only for use during the session and discard it thereafter, or if this is a choice the consumer can make, by all means make it clear.

* Make your privacy policy easy to find and read. If consumers have to scroll down to find the link to your policy, they’re less likely to look. Believe me, this is not a good thing. (The Direct Marketing Association provides excellent guidance for developing or revising your privacy policy on its Web site, www.the-dma.org.)

* Sensitize all employees to consumer attitudes about privacy, security, and intrusion so they’ll be sure to manage any interaction with care and sensitivity. Train them to use every opportunity to be persuasive about why you use information the way that you do and to convert consumers to acceptance. For example, if you routinely ask callers for e-mail addresses as if it’s just one more rote question, many will say no. If you ask for addresses “so we can notify you about specials and closeouts,” and if the rep sounds enthusiastic, more customers will say yes.

* All customer e-mails that require responses about privacy should be individually reviewed and answered rather than processed by an auto-response system. It’s too risky to get the context wrong.

* Train your phone personnel to be gracious, not just compliant, with consumer requests for suppression. A respectful attitude goes a long way toward reassuring consumers that you will honor their request, and prevents callbacks or anger directed toward the rep or the company

Excess suppression The backlash about access to information is occurring because too many people are feeling exploited by the way businesses treat their personal information. Sooner or later, the effects of what happens online in terms of either consumer behavior or legislative restriction will cascade into the more traditional media channels. If we want to be free to contact consumers, we need to meet them at least halfway with openness about our practices, clarity about their choices, and rock-bottom respect for whatever decisions they make.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
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Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

people

Dodgeville, WI-based Lands’ End has named Sidney C. Mashburn vice president of design; James D. Fielding, vice president of general merchandising for the co-ed division; and David A. Johnson, vice president of direct marketing.

Watsonville, CA-based West Marine has named Patrick J. Murphy senior vice president of distribution and logistics. Prior to joining West Marine, Murphy served as group vice president of logistics at Borders Group.

Matthew Dillon has joined Boca Raton, FL-based Mark Group as senior vice president/brand manager of Mark, Fore & Strike.

Downers Grove, IL-based Nykamp Consulting Group has announced three additions to its staff: senior consultants David Harkins and Ronna Woodward, and consultant Bob Vermeulen.

PC Connection, based in Merrimack, NH, has appointed Michael Farrell vice president of sales. Farrell was most recently vice president at ComputCon Systems.

Jonathan Magasanik was promoted to vice president of merchandising at Staples.com, a division of Netwon, MA-based cataloger/retailer Staples. Magasanik previously served as director of merchandising for technology consumables.

Evan Guillemin has replaced Stephen Kahn as president of New York-based Deila’s, and Christopher Edgar has been named vice chairman of the board of directors. Stephen Kahn will continue to serve as CEO/chairman of the board of directors.

New York-based Brylane promoted Mary Haite to senior vice president of merchandising for Chadwick’s of Boston from vice president of catalog coordination and production.

R.R. Donnelly has named Michael W. Winkel executive vice president of strategy. Prior to joining the Chicago-based printer, Winkel served as corporate vice president of global operations/finance for Monsanto Coy.

Radcliff, KY-based U.S. Calvary announced four promotions: Terry Chaudoin, to vice president of retail sales; Sam J. Young, to vice president of marketing; Chris Gallant, to art director; and Ron G. Miller Jr., to the post of vice president of operations.

Paul Kallis, chief technology officer for Chicago-based Playboy Online, will serve as interim president for the company. He replaces Buford Smith, who left his position as president to be president/CEO of Ideaglobal.com. Playboy Online also appointed Pamela Mitchell vice president of international sales and Martha Martin vice president of Internet advertising sales.

San Francisco-based E-greetings has named Gordon M. Tucker CEO. Tucker previously served as chairman/ CEO of IdeaNet Management Co. and as acting head of Excite Studios.

Gary J. Corbett has been named president of the Havana Group, a Canton, OH-based direct marketer of tobacco products.

Seattle-based cataloger and retailer Recreational Equipment Inc. (REI) has promoted Matt Hyde to vice president of online sales. Hyde previously served as mail order division manager and as manager of REI Adventures.

The board of directors of Redmond, WA-based computer products marketer Multiple Zones International has named Firoz (Phil) Lalji chairman of the board. Lalji is president/ CEO of Multiple Zones as well as one of the company’s initial investors.

Michael Hannay has been appointed to senior account executive at Stamford, CT-based Polk ADC Group. Hannay previously served as assistant vice president of the list management divsion at List Services Corp.

Laurence J. Strain has been named president of San Francisco-based breads retailer/cataloger Andre-Boudin Bakeries, which is owned by Specialty Foods Corp.

New York-based Barnesandnoble.com has named Patricia G. Campbell vice president of interactive direct marketing. Campbell previously served as senior vice president at Advanta Corp.

Phoenix-based SkyMall announced the following promotions: Christine Aguilera, Scott Dastrup, and Mark Schneider, to executive vice president; and Robert Digan to chief operating officer of the company’s Internet subsidiary, Skymall.com.

McLean, VA-based direct marketing and fulfillment service company The AB&C Group has promoted Elaine P. Looney to chief operating officer.

Middlebury, VT-based advertising and marketing firm Evergreen has named Cynthia Williamson-Powers and Blair Birdsey senior copywriters, and Rick Allerton marketing and development manager.

Carla Joye has been named director of client services for Atlanta-based Grizzard, a direct marketing agency. Joye most recently served as team leader of brand and direct marketing initiatives for MCI WorldCom.

Scott McLaughlin has been promoted to executive director of production and operations of Devon Direct Marketing and Advertising

Peoria, IL-based direct marketer Foster & Gallagher has promoted Jack Alexander to general manager of Stark Brothers Nurseries from vice president of operations for Stark Brothers.

Corte Madera, CA-based American List Counsel West promoted Laurie Cole to senior vice president; Richard Ackley to vice president of list brokerage; Shirley Schoevaars to account manager for list brokerage; Debbie Hanes to senior account executive for list brokerage; and Travis Seaton, to account executive of list brokerage.

C. Louis Klug III has been named vice president of operations for Baltimore-based Hopkins Medical Products. He previously worked with Foster Medical Supply.

Todd Christensen has been promoted to director of software development for Call Interactive in Omaha. Christiansen previously served as manager of software development for the company.

Toni Marinovich has been named vice president of marketing for Seattle-based Getty Images. Marinovich previously worked in marketing and sales for Apple Computer and Corbis Corp.

Wisconsin Rapids, WI-based Consolidated Papers announced four promotions: Jeffrey G. Curti, to director of customer service; Ellen A. Kirk, to administrative services manager; Mitchell E. Weege, to senior district manager; and David M. Beebe, to district manager.

San Antonio, TX-based direct marketer Harte-Hanks has hired Mark Teixeira and Pamela Breimann as regional sales directors for its Dimark healthcare marketing division. Also, David LaGrecahas was named senior vice president of information technology for Harte-Hanks response management.

Deer Park, NY-based print and direct mail provider Design Distributors has Robert Horowitz president, and Michael Barclay production manager. Horowitz and Barclay previously worked for Baniff Direct Mail Printers.

Cooperative database Abacus Direct announced 10 promotions and additions: Jeff Kamholz, promoted to director of retail client services; Dan Clark, named director of retail business development; Jacqueline Scimemi, named associate manager of select accounts; Timothy Strand, named manager of national field accounts; Michael Friedman, named manager of national field accounts; Joni Hargitt, promoted to associate manager of client acquisition; Laura Pollard, promoted to catalog client services specialist; Cathy Didier, promoted to senior coordinator; Bill Gerstner, promoted to associate vice president of product development; and Lori Paikin promoted to senior director of catalog client services.

Pat Minton has joined St. Paul, MN-based Catalog Marketing Services (CMS) as president, replacing Ken Johnson, who remains with CMS as CEO. Minton was previously division vice president of the consumer marketing group of BI Performance Services.

Yorba Linda, CA-based Astron Systems has appointed Mark Roy director of sales and marketing. Roy previously served as director of sales and marketing for MTC Electronic.

David Christenson has formed Creative Strategies & Solutions, a New York-based catalog creative consultancy. Christenson previously served as president of Hershey Communications.

Anthony Baran has been named president of Extol, a Franklin Lakes, NJ-based software company.

Seattle-based cataloger EyeWire has named Charles Mauzy vice president of business development. He was previously direct of media development at Corbis Corp.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Mike Ruprich was named CEO of Newark Electronics, the U.S. catalog division of British electronic and industrial components distributor Premier Farnell. Ruprich joins Newark from industrial supplies cataloger JLK Direct Distribution, where he was president/CEO.

General merchandise and services cataloger Damark International promoted Michael McGowan to vice president of membership services. He was most recently director of membership marketing for the Minneapolis-based company. In addition, Michael Del Viscio was hired as vice president of merchandising for the catalog group. He was most recently president/CEO of Head to Toe.

Berwyn, PA-based agency Devon Direct Marketing and Advertising has promoted Bergitta A. Sama and Dehlia Towler to associate creative director. Also, Devon Direct announced that Sarah Magrino has rejoined the company as account director.

Computer cataloger Multiple Zones International promoted Lorne Rubis to chief operating officer. He had previously been executive vice president of sales. In addition, the Renton, WA-based company named president/ CEO Firoz (Phil) Lalji as chairman of the board, replacing company founder Sadru Kabani, who is stepping down to take care of his ailing father. Multiple Zones also hired Guio Barela, most recently a vice president at computer cataloger Insight Enterprises, as senior vice president of corporate development. And Marc Benjamin, former vice president of marketing and analytical services at the now-defunct children’s apparel cataloger Fulcrum Direct, has joined Multiple Zones as vice president of marketing.

Lillian Vernon Corp. announced several promotions. John Brady was named to the newly created position of general manager of the Rye, NY-based cataloger’s special markets wholesale division. He was most recently national sales manager. Cindy Keegan was promoted to account executive responsible for new business development in the wholesale, premium, and promotion industries, and Lina Delli Carpini was promoted to manager of special markets merchandising. Also, Lou Cappiello has joined the special markets wholesale division as an account executive.

Marti Briggs is now the director of Chicago operations for Fry Multimedia, an interactive communications agency based in Ann Arbor, MI. Prior to heading Fry’s new Chicago office, Briggs was advertising director for automotive parts cataloger J.C. Whitney & Co.

Mary Haite was promoted to senior vice president of merchandising for women’s apparel catalog Chadwick’s of Boston, part of New York-based Brylane’s catalog stable. Haite was most recently vice president of catalog coordination and production.

Michael Evans has been promoted to list manager at MacFan Lists. Evans previously served as list coordinator for the Mission Viejo, CA-based list management company.

Schaumburg, IL-based list firm Rubin Response Services has promoted Judith Rubin Rotman to vice president of corporate administration.

Pleasant Co., a Middleton, WI-based doll cataloger, has promoted Shawn Lockyear to vice president of catalog marketing.

Phoenix-based cataloger SkyMall has named Curtis Brown chief technology officer for skymall.com. Brown most recently served as senior director of technology for N2K.

Jeff E. Bergeson has been named account executive for Brooklyn Park, MN-based fulfillment service and printing provider General Litho Services. Bergeson had previously served as sales account representative for Imation Enterprises Corp.

Westborough, MA-based Staples has named Jacqueline Shoback vice president of operations for staples.com. Shoback had served as vice president of call center operations for Staples Direct, the company’s catalog division.

Dodgeville, WI-based cataloger Lands’ End announced two promotions: Deborah D. Barney to vice president of Coming Home, the company’s catalog of bed and bath products, and Philip W. Young to vice president and European managing director.

Peoria, IL-based catalog company Foster & Gallagher has promoted three executives to newly created positions within its Horticulture Group: Jim Paawe to senior vice president of advertising, Donna Schillaci to vice president of marketing, and Daniel Jones to general manager of the hard goods businesses.

Downers Grove, IL-based Nykamp Consulting Group has announced five additions to its staff: senior consultants David Harkins and Ronna Woodward, consultant Bob Vermeulen, and analysts Jason Conley and Brian Lard.

San Diego-based National Decision Systems has appointed Paul Dunfee regional vice president of Midwest sales. Dunfee previously served as vice president of Intersect.

Mt. Laurel, NJ-based Roosevelt Paper Co. has appointed Ingo Diepholz to its outside sales staff. He will cover Michigan and northwestern Ohio, and will work out of the firm’s headquarters in Richwood, KY.

Susan Baron has been named president of New York-based catalog design and production firm Pluzynski Associates. Baron previously served as vice president/group publisher of Reader’s Digest’s special interest magazine division.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

J.C. Penney has named Marilee Cumming president of merchandising for the Plano, TX-based general merchandiser’s stores and catalog. She most recently served as president of the women’s apparel division.

Thomas C. Edwards was named chief marketing officer of Phoenix-based co-op online catalog Skymall.com. Edwards joins Skymall.com from Visa U.S.A., where he was senior vice president of emerging technology and business development.

Addis T. Hilliker was promoted to vice president of supply chain management for Banta Corp. Hilliker previously served as director of purchasing and logistics for the Menasha, WI-based company.

Audrey Finci was promoted to executive vice president of Burbank, CA-based Walt Disney Art Classics and Disney Direct Marketing, which operates the Disney catalog and the Disney credit card in North America.

Michelle Clements was promoted to vice president of human resources for Eddie Bauer. Clements had been director of retail education for the Redmond, WA-based marketer.

Merrimack, NH-based cataloger PC Connection named Jerry McDougal vice president of product management. McDougal most recently served as client executive for the direct response channel at IBM.

Robert J. Simone has been named CEO of gifts cataloger Ross-Simons in Cranston, RI. Simone had been president/chief operating officer and di-rector of The Big Party.

Richard M. Metzler has joined Weehawken, NJ-based direct marketer Hanover Direct as president of the company’s Keystone Fulfillment division. Metzler most recently served as senior vice president for worldwide marketing and customer service at GE Capital/Transport International Pool.

Ellen Brothers was promoted to senior vice president of operations for Middleton, WI-based Pleasant Co. Brothers will oversee the catalog and publications divisions.

Chicago-based automotive parts cataloger J.C. Whitney & Co. appointed Timothy L. Ford to president. He previously served as vice president of finance for the company.

Dodgeville, WI-based mailer Lands’ End appointed Deborah D. Barney vice president of the Coming Home catalog; Philip W. Young vice president/European managing director; and Lee Eisenberg executive vice president/creative director.

Diane Nye has been named vice president, marketing of the brand and creative services division of Columbus, OH-based Limited. Nye will direct the Limited Too’s catalog and Website.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

J. Michael Wolfe, the president of Longmont, CO-based Concepts Direct, was elected to the cataloger’s board of directors. The company also hired J. Benjamin Gill as vice president and promoted Sally Doyle to vice president of human resources.

Jonah Gitlitz, the former president/CEO of the Direct Marketing Association, was named interim president of Rye, NY-based gift cataloger Lillian Vernon.

Jim Vanthournout joined Bowling Green, KY-based Camping World, a cataloger/retailer of RV supplies, as director of marketing database.

Einar Dyhrkopp, president of Tecumseh International Corp., was elected to a one-year term as chairman of the board of governors of the U.S. Postal Service. Robert Rider, chairman/CEO of O.A. Newton and Son Co., was named vice chairman of the 11-member board.

Shawnee Mission, KS-based consulting firm J. Schmid & Assoc. has hired two account executives. Donna Ray joins the company from Harte Hanks/Marketing Communications, where she was account coordinator. Steve Trollinger was assistant director of the University of Missouri-Kansas City’s Henry W. Bloch School of Business Administration’s Center for Direct Marketing Education and Research.

Infosis Corp., a Washington-based Internet technology provider, has hired Peter Miller as vice president of sales and marketing, and David Creagh as vice president of business development.

Irvine, CA-based list and database company SK&A Information Services promoted Lori Connell to human resources supervisor.

Marke Communications, a New York-based creative agency, promoted Darrell Beasley to vice president, creative director, and Bob Sienicki to creative director. Also, Roxanne Manghise was hired as vice president, operations; Marti Bracco as associate creative director; Whitney Critchley as art director; and Stephanie Keen as copy manager.

Ross/Brown Integrated Marketing Communications hired Todd Jones as creative director. Before joining the Chicago-based agency, Jones was a senior designer for Performance Communication Group and an inhouse designer for Montgomery Ward.

Roosevelt Paper Co., based in Mt. Laurel, NJ, hired three salespeople: Bob Malone, to cover Manhattan as an outside salesman for the company’s northeast division; Dan Organ; who joins the inside sales staff of the northeast division; and Bonnie Taylor, who will cover Tennessee, Arkansas, Mississippi, and Louisiana as part of the outside sales staff of the Kentucky division.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Kim Myers is now managing editor of outdoor apparel and equipment cataloger Patagonia, based in Ventura, CA.

Gift catalog Eximious has named Jeff Parnell as CEO. Previously Parnell had been vice president of marketing forthe Overton’s catalog.

Automotive parts and accessories direct marketer J.C. Whitney & Co. has named Tim Ford president. Ford previously served as chief financial officer for the Chicago-based catalog company.

Gary Rovansek was named president/chief operating officer of Suc-cessories, an Aurora, IL-based manufacturer/cataloger of motivational and inspirational products. Rovansek joins Successories from auto parts cataloger J.C. Whitney & Co.

Weehawken, NJ-based multititle cataloger Hanover Direct has named Joel Mintz vice president of merchandising of its Domesticatons catalog. Also, Lynn Gray has joined the company as general merchandise manager for the Kitchen & Home catalog.

Jennifer Fredericks has been appointed vice president of direct marketing at Boulder, CO-based Amrion, a manufacturer/cataloger of nutritional supplements. Fredericks was promoted from general manager of direct marketing.

Bob Armao is now executive vice president of computer cataloger Insight Enterprises. Armao joins the Tempe, AZ-based company from NEC Computer Systems Division.

Michael J. Kowalski has been named president/CEO of New York-based cataloger/retailer Tiffany and Co. Previously president/chief operating officer of the jewelry marketer, he replaces William R. Chaney as CEO; Chaney will continue to serve as chairman.

Westborough, MA-based office supplies cataloger/retailer Staples promoted Ronald Sargent to president/chief operating officer. Sargent had been president of the company’s North American operations.

Spiegel has appointed George D. Ittner to its board of directors. Ittner is president of the Downers Grove, IL-based marketer’s Newport News apparel catalog. The board also named Michael R. Moran chairperson of the office of the president.

Women’s apparel cataloger DM Management has hired Jane Dunning as vice president of merchandising for its Nicole Summers catalog. Dunning was most recently merchandise manager at L.L. Bean.

Chestnut Hill, MA-based Neiman Marcus Group has named Robert A. Smith CEO and Burton M. Tansky president/chief operating officer. Smith had been president/chief operating officer of the company, which consists of Neiman Marcus Stores, NM Direct, and Bergdorf Goodman. Tansky will continue to serve as chairman/CEO of Neiman Marcus Stores.

PBS Learning Media, the video marketing unit of the Public Broadcasting Service, has hired Ken Poortinga as its senior director of circulation/consumer marketing. His duties will include overseeing the circulation of the PBS Direct catalog.

New York-based bookseller Barnes & Noble has named Jonathan Bulkeley CEO of the store’s online unit, barnes-andnoble.com. Bulkeley previously served as an executive with the German media group Bertelsmann AG Internet, which is a partner in barnesandnoble.com.

Martin Bullen has joined Oakland, CA-based Kaiser Permanente Ventures as merchandise manager of its Partners in Health catalog. Bullen comes from McMaster-Carr Supply Co., where he’d held the same position.

Canton, MA-based wine cataloger Geerlings & Wade has appointed Vince Ficcaglia vice president of marketing. Ficcaglia had been vice president/marketing director at direct marketing agency Bronner Slosberg Humphrey.

World Color Press promoted Marc L. Reisch to president. Reisch had been chief financial officer of the Green-wich, CT-based company.

Montreal-based Quebecor Printing has appointed Christian Paupe executive vice president/chief financial officer and Guy Turgeon vice president of finance and accounting.

Mt. Laurel, NJ-based Roosevelt Paper Co. announced one promotion and two new staffers: MaryKay Leister was promoted to the inside sales staff of the Mt. Laurel office; Jeff Williams joined the outside sales staff in the company’s Chicago division; and Chris Allen joined the inside sales staff in the company’s Cincinnati division.

Chicago-based Midland Paper has named Chistopher C. Eddowes vice president, direct sales for the company’s New York sales office.

Sara Lucas and Donna Roth have joined Consolidated Papers as specification sales representatives. And Brian Woodard has been hired by Consolidated as a market representative for its print-on-demand group.

Bill LaPierre was named director of Millard Group’s catalog brokerage division. LaPierre was promoted from account manager at the Peterborough, NH-based list firm.

Henry DiSciullo has joined Irvine, CA-based SK&A Information Services as eastern region sales manager. He had previously worked at InfoUSA. SK&A also hired Jeremiah Gilliam as a customer service representative.

Greg Wells has joined Mokrynski & Associates as vice president of the company’s new list compilation division. Prior to signing on with the Hackensack, NJ-based list firm, Wells was vice president of sales and marketing for Hugo Dunhill Mailing Lists. Mokrynski also hired Holly Hornyak, formerly a senior account executive at Direct Media, as vice president of international brokerage. And the company announced two promotions: Mark Bridges to vice president/director of the international division, and John Lo Giudice to sales representative, international list management.

Todd Love was hired as director of new business development for the New England branch of Princeton, NJ-based American List Counsel. Love had been vice president/group director of list management at Acxiom/Direct Media. American List Counsel also named three new executives for its Peterborough, NH-based ALC Interactive Media division: Ed Larking, director of database development; Roe Johnson, senior account executive; and Pam Finnegan, senior account group manager/e-mail lists.

Mallory Weil has joined New York-based Clark-Mackain as vice president, brokerage and consulting.

Deborah Felton has been promoted to the newly created position of director of people development at New York-based AGA Catalog Marketing & Design. Felton will retain her duties as administrator of AGA University, which offers educational courses to staff members.

Olivia Rud was appointed vice president of analytic services at DirectCom, a West Patterson, NJ-based provider of data warehousing systems and marketing services.

Philadelphia-based Devon Direct Marketing & Advertising has named James Nolan management supervisor. Nolan was previously an assistant vice president at Mellon Bank Corp.

Chicago marketing research company Conway/Milliken & Associates has announced the addition of Carlos Salazar-Velasquez to its Hispanic marketing research group. Prior to joining the company, Salazar-Velasquez was a private consultant.

Portland, OR-based Telemark has named Carole Mohr director of business development. Mohr was senior vice president of operations at Dakotah Direct.

Westminster, CO-based Abacus Direct named Liz Buderus product manager of housefile services. The co-op database firm also named Kelly Blissenbach production specialist and Brent Hudson production coordinator.

Kristy McKibben has formed a Kansas City, MO-based catalog development and production firm, McKibben & Co. She was previously director of advertising at Helzberg Diamond Shops in North Kansas City, MO.

Portland, OR-based print project manager Market Place Design has named Traci Kezar art director and Jody Hart account executive.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Kim Myers is now the managing editor of Patagonia in Ventura, CA.

Eximious has named Jeff Parnell as CEO. Parnell had been vice president of marketing for the Overton’s catalog.

Hingham, MA-based cataloger/retailer Talbots has appointed Randy Richardson as senior vice president of information services. Richardson was previously senior vice president/chief information officer for Best Buy Co. in Minneapolis.

Menasha, WI-based Banta Book Group has promoted Robert R. Ronk to director of creativity and innovation. Also promoted was Tim McAdow, to catalog product marketing manager. And John F. Bergstrom, the former CEO of Neenah, WI-based Bergstrom Corp., was elected to the board of directors at Banta Book Group parent Banta Corp.

Robert Rubinowitz joined Farmingdale, NY-based Anchor Computer as the director of marketing. Rubinowitz previously worked as a marketing consultant.

Nancy Hensel has been promoted to senior vice president, general manager of The Popcorn Factory catalog. Hensel was formerly vice president of marketing and merchandising for the Colorado Springs, CO-based catalog.

Frenchtown, NJ-based Blue Fish Clothing has appointed Peter H. Meade to chief operating officer. Prior to joining the company, Meade worked for 20 years in the retail and wholesale apparel industry for such companies as Federated Specialty Stores and Lane Bryant.

Milford, NH-based PC Connection has hired Jeff Savastano as director of advertising services. Savastano brings to the company 17 years of experience in the printing and catalog industries.

San Jose, CA-based Hello Direct has appointed Ruth Grouell as vice president of organizational development. Grouell had previously served as a consultant with the cataloger.

Roska Direct has hired Rick Moore as president/chief operating officer. Moore will work with CEO Jon Roska. The company has also hired Jennifer Epps as account executive and Luz Morrow as accounting assistant.

New York advertising agency Marke Communications announced four staff additions: Henry Siegel, vice president, marketing and new business development; Mary Wilson, creative director, home businesses; and Bruce Macdonald and Kenneth Kuan, art directors.

Wisconsin Rapids, WI-based Consolidated Papers has promoted James E. Shewchuk to senior vice president, administration and Michael R. Mader to vice president.

Gould Paper Corp. has named Alex Comandini to the post of senior vice president of finance and administration. Comandini joins the New York-based paper company from S & H Citadel, where he oversaw the restructuring of two merged companies.

New York-based agency AGA Catalog Marketing & Design has announced two promotions: Jeff Insco to vice president of change and innovation, and Selene Fenton to director of creative services.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Paul F. Robinson has been named chief financial officer of Stamford, CT-based PC Flowers & Gifts, an Internet flower and gift service. Robinson was formerly chief financial officer of G. Neil, a Sunrise, FL-based direct marketer of human resource supplies.

G.F. “Fred” Heidinger has joined cataloger/manufacturer Ames Lawn & Garden Tools as senior vice president/chief financial officer. Most recently, Heidinger was senior vice president/chief financial officer of Shady Grove, PA-based Grove Worldwide.

S&S Worldwide of Colchester, CT, has named Jeff Winters the vice president of marketing for its multititle catalog operations. Prior to joining S&S Worldwide, Winters was vice president of marketing and business development for cataloger Conney Safety.

SkyMall, the inflight cooperative cataloger, has appointed Robert J. Digan as chief financial officer. Digan was most recently senior vice president/chief financial officer of Port Huron, MI-based SEMCO Energy.

Mike Edwards has joined Austin, TX-based cataloger/retailer Golfsmith as vice president of merchandising. Edwards joins Golfsmith after spending the last nine years at Comp USA, where he was most recently general merchandise manager.

Mokrynski & Associates has added two staffers to its Alternate Response Media Division: sales executive Dean Barile, who came to the list firm from Mal Dunn Associates, where he was package insert manager, and sales representative Bernadette King, who had been sales assistant for Jami Marketing Services.

Brian Burch has joined Tempe, AZ-based computer cataloger Insight, a subsidiary of Insight Enterprises, as senior vice president of marketing. Burch was most recently worldwide consumer brand manager at computer manufacturer Hewlett-Packard Corp.

List firm Millard Group has announced the addition of Diane Talbott as manager of research and operations for the company’s marketing services division. Talbott previously worked at the Herrington catalog.

AGA Catalog Marketing & Design promoted Jim Brinkley to vice president and John Natale to creative director. Also, Celia Asprea has recently joined the direct marketing agency as director of human resources.

J.C. Penney has named Andy Cowan vice president/director of retail and catalog systems; Eldridge White as vice president of corporate and financial systems; and Rick Conley as vice president/director of systems architecture and technical support.

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The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Gail Farlee has joined Chicago-based auto parts cataloger J.C. Whitney as director of customer relations. Formerly a director of telecommunications and customer service at Gander Mountain, Farlee was until recently the director of operations for Consolidated Market Response.

The Spring Hill Group of Peoria, IL-based cataloger Foster & Gallagher promoted Viki Ferreniea to the newly created post of product development manager. Ferreniea, who joined F&G in 1992, will relocate from Peoria to the Spring Hill Group’s Tipp City, OH, greenhouse and distribution facility.

Amrion, a Boulder, CO, manufacturer/cataloger of nutritional supplements, has promoted Rick Schultz to the newly created position of director of new product development, direct marketing division. Schultz, who has been with the company since 1992, most recently was division manager for the company’s Bioenergy Nutrients line.

Communication Industries Corp. (CIC), a Grafton, VT-based cataloger of presentation products, made several new hires: Ellen Lawrence, Louis Blais, Heather McCormack, and Robert Sofield, sales associates; Guy Fix, print production coordinator; Paul Dahm, catalog/desktop publishing assistant; Ann Cooper, data entry administrator; Angela Kunz, accounts receivable clerk; Sherry Supple, bookkeeping assistant; and Charles Wojack, information systems and database supervisor.

Jeffrey Kline has joined multititle cataloger Genesis Direct as vice president of fulfillment. Most recently director of fulfillment operations for Nordstrom’s direct sales division, Kline will oversee all operations at Genesis Direct’s Memphis distribution center.

Milford, NH-based computer cataloger PC Connection has hired Susan Woods as vice president of strategic development. Woods was most recently vice president of development at Healthsource.

Banta Information Services Group, based in Eden Prairie, MN, welcomed several new staffers: James Leone, vice president, distribution and logistics for the Global Turnkey unit; Jack Hatfield, vice president, business development/sales; Patrick Ring, vice president, business development/sales for Global Turnkey; and Cyd Perszyk, director of marketing.

Rich Mercado has joined Ridgefield, CT-based list firm D-J Associates as vice president of sales for the list management division. A former vice chairman of the Direct Marketing Association’s Catalog Council, Mercado had been a vice president in the list management division of Direct Media for 14 years.

Millard Group, a list firm based in Peterborough, NH, welcomes Lynn Wallis Caponetto as account manager in its list management division and Mary Calabrese as account manager in its brokerage division.

San Francisco-based Name-Finders Lists has promoted Norman Garcia and Steve Borg to junior account executives. The list company has also hired Sondra Lee as list management assistant.

Marcia Lebeau has joined the list management division of Wheeling, IL, list firm Names and Addresses.

The Chicago Association of Direct Marketing named its new executive board: Ron Jacobs, president of Jacobs & Clevenger, was elected president; Jim Carey, president of the Carey Group, vice president; and Mitch Lieber, president of Lieber & Associates, secretary/treasurer.

Cedric Ferrell has joined Santa Ana, CA, service provider Towne as vice president of operations. His duties will include overseeing Towne’s three mailing and fulfillment facilities. James Obermayer also joined the company, as vice president of sales and marketing.

Abacus Direct Corp., a Westminster, CO-based cooperative database, has hired Steven Fritz as client acquisition specialist; Penny Meyer as data acquisition coordinator; and Charissa Martinez, Lo Lee, Angela Pacheco, Mary Vega, and Ambree Boyer as production coordinators. Abacus also promoted Rusty Muchmore to manager, client programming, and Doug Gammell and Alan Crump to senior client analysts.

Total Response, an Indianapolis-based direct marketing agency, has recently added four employees to its staff: George Steinbrenner, who is a group director; Karyn Moss and Jodi Bruggenschmidt, both as account managers; and Jude Storey, who is telemarketing manager.

Media Marketplace, a Newtown, PA-based list brokerage and management firm, has promoted Dana Earhart to senior account executive.

Catalogs by Design, a creative firm in King of Prussia, PA, has named Carliss Million vice president/creative director. As an independent consultant, Million had worked on the Disney Catalog, among other accounts.

Dale Crabtree was promoted to database manager of Irvine, CA-based SK&A Information Services. Crabtree will now be responsible for SK&A’s Hospital Management Decisionmakers and Integrated Healthcare Organization databases.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

The Michigan Bulb Group of Peoria, IL-based multititle cataloger Foster & Gallagher announced two promotions. Chris Dwyer-Jaroszcwicz, a 13-year veteran with the Michigan Bulb Group, was promoted to the newly created position of vice president of merchandising and purchasing for hard lines and new business. Roy Zahnleuter, who joined the company in 1996, was named vice president of horticultural merchandising and purchasing. Foster & Gallagher also promoted Barb McConnell to director of advertising/desktop publishing.

John Langdon was named president/chief executive officer of Hickory Farms, the Maumee, OH-based specialty foods cataloger/retailer. Langdon was formerly president/chief operating officer of the Topps Co. He replaces Hickory Farms co-owner Robert Dyer Jr., who remains on the board of directors.

Michael Turner has joined Milford, NH-based computer cataloger PC Connection as vice president of marketing. Turner was most recently vice president of direct marketing for Brookstone.

Wiley Sharp III was named vice president of finance, strategy, and long-range planning for Minneapolis-based membership club cataloger Damark International. A consultant to Damark since November, Sharp was previously chief financial officer of United Market Services Co.

The Talbots, based in Hingham, MA, has promoted Bruce Prescott from vice president of customer service and telemarketing to senior vice president, direct marketing. The women’s apparel cataloger/retailer also promoted Carol Stone to the new position of vice president, corporate controller.

The catalog division of Columbus, OH-based Victoria’s Secret promoted Sue Horn from director of circulation to vice president, circulation. Horn joined the women’s apparel marketer eight years ago as a circulation analyst.

The newly launched Macy’s By Mail catalog, based in New York, has made the following new hires: Chris Gallagher, vice president/direct marketing manager for men’s; Alex Lin, manager, planning and forecasting; Sharon Callahan, buyer, home textiles; Dorothy Cox, control buyer, men’s; Mirna Vera, inventory control systems administrator; and Roxanne Manghise, creative services manager.

General merchandise cataloger Fingerhut Cos. promoted Gerald Knight to executive vice president of finance/chief financial officer from senior vice president/chief financial officer. The company also promoted Michael Sherman to executive vice president of business development, general counsel and secretary, and named John Buck an executive vice president of human resources, information services, and operations.

Bowling Green, KY-based Camping World has promoted Jane Browning to vice president, catalog sales and operations. Most recently director of catalog sales and operations, Browning has been with theRV accessories cataloger/retailer since 1976.

Apparel cataloger/retailer Eddie Bauer, based in Redmond, WA, has hired Michael Alexin as vice president of product design and development. He most recently was global director of apparel merchandising for Nike.

Secaucus, NJ-based multititle cataloger Genesis Direct has added Marvin Runyon and Ilan Kaufthal to its board of directors. Runyon retired several months ago as postmaster general and CEO of the U.S. Postal Service. Kaufthal is vice chairman of Schroder & Co.

Steven Bock, CEO of Specialty Catalog Corp., has assumed the additional position of president. He replaces Stephen O’Hara, who resigned from the South Easton, MA-based multititle wigs cataloger to pursue other interests.

Gerard Petrocelli has joined Farmingdale, NY, list firm 21st Century Marketing as an account executive, working primarily with high-tech and business-to-business lists. He was previously an account executive at Direct Media.

Greenwich, CT-based printer World Color Press named James Lillie its executive vice president of investor relations and corporate communications. He had been executive vice president of operations since 1996.

New York investment banking firm Gruppo, Levey & Capell has named David Smith managing director and head of its mergers and acquisitions practice. A founding member of the mergers and acquisitions group of investment bank Alex Brown & Sons, Smith last year founded David F. Smith & Co., an investment and merchant banking firm.

Brian Williamson has joined U.K.-based list firm HLB as strategic planning director. Formerly with multititle apparel cataloger The Mark Group, Williamson will consult with core clients and identify potential opportunities for HLB.

Communication Service Centers, a call center in Margate, FL, hired Neil Schwartz as director of marketing. Schwartz was previously sales manager for the Fort Lauderdale and West Palm Beach, FL, offices of Brink’s Home Security.

Call Interactive promoted Sue Riedman from manager of marketing to director of marketing. The Omaha, NE-based provider of interactive voice response services also hired John Berigan as director of sales. He was most recently national sales manager for Prestige Cards.

Ron Copeland was promoted from associate art director to art director at direct marketing firm Dimac Direct, a division of St. Louis-based Dimac Marketing Corp. Another division of Dimac Marketing, fulfillment company Palm Coast Data, appointed Steve Strickman president. Strickman was most recently president of consultancy SES & Co. Strickman replaces John Meneough, who was promoted to president of Dimac Direct and executive vice president of DMAC Holding, the parent company of the newly merged Dimac Direct and AmeriComm Holdings.

Nykamp Consulting Group, a Lombard, IL-based database marketing services firm, hired Carla McEachern as a senior consultant for its new Denver office. McEachern was previously with Customer Insight Co. for 10 years, most recently as head of its consulting services group.

Group 1 Software, a provider of database marketing software based in Lanham, MD, promoted Jeff Demming to vice president of operations for the DOC1 Systems division and Elizabeth Walter to vice president of sales, North America for the DOC1 Systems division.

Los Angeles-based M\S Database Marketing hired four staffers: Kerry Donovan, director of client services; Terry Gerald, Towne key account manager; Jenny Lha, account supervisor; and Nandini Rao, programmer.

The Lehigh Press, based in Cherry Hill, NJ, appointed Raymond Frick Jr. as CEO/president. Frick joins the printer from Quebecor Printing (USA) Corp., where he was president/chief operating officer for the commerical printing, book, and new market groups.

Julie Hartman has joined TPC, a database marketing services firm in Burlington, MA, as vice president of marketing. She’d previously been director of marketing and sales for Mercantile software. Also joining TPC is Alex Sheyner as chief technology officer/chief information officer.

Peter Wuerl has joined the sales and marketing division of Chicago-based Consolidated Papers as an executive sales representative. He had been with Blandin Sales Corp. since 1987.

CTI Paper USA, based in Sun Prairie, WI, has hired Anita McKinley as sales and marketing coordinator and Michelle Crean Stellner as inside sales manager.

Cooperative database provider Abacus Direct Corp., based in Westminster, CO, has hired Shari Scott as data acquisition coordinator; Jeree Schmidt as market research support; and Michele Halliday and Erica Sullivan as managers of select accounts.

Scott Nelson has joined Denver marketing software firm Prime Response as vice president of strategic marketing services. He was most recently an analyst with the Gartner Group.

Dallas-based Digital Marketing Services has named Stuart Kiefer its director, business development. Kiefer was most recently strategic accounts manager with First Data Solutions.

Irvine, CA-based SK&A Information Services has promoted Dale Crabtree from assistant database manager to database manager. Crabtree is responsible for the company’s “Hospital Management Decision Makers” and “Integrated Healthcare Organizations” databases.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Micron Electronics announced three appointments: David Burcham to senior vice president and general manager, consumer and small business; Harry Heisler to vice president and general manager, public sector; John Hlavac to area vice president, customer service and support. Also, Judy Bitterli, currently vice president and general manager, commercial enterprise, has been named vice president, online sales and marketing.

Holt Educational Outlet promoted David Lord to chief executive officer, from chief financial/chief information officer. He will work with president Paul Holt to build the company’s Internet business.

Michael Dzvonik, chairman and CEO of Grizzard has been installed as the Mail Advertising Service Association’s chairman of the board.

Greg Treadway has joined Automobile Atlanta as its director of marketing and public relations. He will head the mail order business as well as online development.

Lands’ End named John Fetters its senior national account executive of corporate sales. He will be responsible for marketing to the hospitality industry and will report to Rich Harney, Lands’ End’s national account manager, corporate sales.

The Parcel Shippers Association selected James Myers to assume the responsibilities of executive vice president on Jan. 1, 1999, upon the retirement of current executive vice president, Jim Jellison.

Julie Webb joined Madison International as account manager. Her duties will include sales of supercalendered and LWC #5 and #4 papers, and service and support of Madison’s East coast clients. In addition, Madison announces three hires: Sandra McCollor as PC network specialist, Spencer Drury as paper machine #3 manager, and Daniel Mallett as environmental engineer.

Abacus announced two promotions and five additions: Kathy Thorpe to associate manager, client acquisition, from research account executive; Rebecca Clagett to data management coordinator from shipping coordinator; Erika Vie-Carpenter as client acquisition support; Sean Prior, Brian Ickes, and Michael Wiley as data management coordinators; Robert Weatherman as tap librarian; and Melissa McParland as shipping coordinator.

Safety products cataloger Seton announces two appointments: David Giroux to its director of marketing, and Nancy Wagner to the director of international business development. Giroux is responsible for catalog marketing, product development and business development. Wagner is responsible for researching global markets and launching new international business startups.

Joseph Prince was named vice president of marketing, distribution group, at Gould Paper. He was previously vice president of coated paper sales and marketing and vice president of national sales at Ris paper.

DIMAC Marketing has announced the following appointments: Carol Belt, to account supervisor; Greg Allerdissen, to supervisor, financial reporting; Jill Bloomquist, to account supervisor, program management; and Sandra Viscuso, to supervisor, accounting systems.

Joe Kingan was named vice president and division director of R.R. Donnelley & Sons Co.’s Mattoon, IL division. He was been with R.R. Donnelley since 1983, in a variety of engineering and operational management positions.

AZ Marketing has promoted Tim Falvey to vice president/accounts manager of list management and Jill Greto to director of research and quantitative analysis.

George Little Management (GLM) named Lynn White show manager of its special sections at the Dallas National Gift and Decorative Accessories Show. White was show manager for the Boston Gift Show at GLM.

Robert Fitzpatrick was promoted to marketing systems manager in the sales and marketing division of Consolidated Papers, from executive sales representative in the publication sales department.

S&S Worldwide has named David Trachtenberg its director of merchandising. He will oversee expansion into key markets, and direct merchandising and product development.

Gloria Salvanelli joined Evergreen Advertising & Marketing as account supervisor. She was formerly marketing manager for Deck House.

Steve DeFilippis joined the management group of PARCEL/DIRECT, a parcel delivery division of printer Quad/Graphics. His previous position was vice president of sales support and service quality at UPS.

Michael Iaccarino joined Epsilon, a direct marketing service company, as vice president, finance, and chief financial officer. His previous position was senior audit manager of the technology industry group at Price Waterhouse.

Prestige International promoted Sharon Barnett to senior vice president, Prestige Global Solutions. She was formerly vice president of sales and marketing for the U.S. market.

John Piccarreto joined Printing Developments (PDI) as national accounts sales manager. He will be responsible for sales of PDI products to customers with multiple facilities.

Brian Williamson was named strategic planning director of HLB, a U.K.-based list company. His previous position was circulation manager at The Mark Group.

Send information about personnel changes (along with black-and-white photographs if available) to Sophia Burke, Catalog Age, P.O. Box 4242, Stamford, CT 06907. Sorry, but photos cannot be returned.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Tracy Keller joined Team Paradise, a catalog of inline skating equipment, as marketing manager. She will manage promotional activities and advertising.

Barnesandnoble.com announced the addition of four members to its senior management team: Rob Chmiel as chief financial officer; Melissa Lake Roberson as vice president, executive editor; Brenda Marsh as vice president of merchandising; and Tom Simon as vice president of content development.

The Millard Group named Valerie Bloom as account manager, fundraising brokerage. She will work out of Millard Group’s recently opened satellite office in Darien, CT The list firm also named Larry Key as executive director of MIS/chief information officer. He was previously CIO of Trend-Lines.

Mokrynski & Associates promoted Sandra Matika to group vice president, list brokerage.

Kimberly Walsh returned to The SpeciaLists as creative director. She was most recently with Mokrynski & Associates.

Abacus Direct announced three promotions and three new hires: Both Connie Howard and Karen Crist were promoted to associate vice president from senior director, catalog client services; and Teresa Durham was promoted to employee services coordinator from senior receptionist, human resources support. John Sullivan has been hired as controller, finance department; Michele Portella as corporate communications coordinator; and Michelle Keller as administrative intern.

Philip Whittles joined SK&A Information Services as inside sales manager. He will be responsible for developing new clients across the U.S.

Bloomingdale’s By Mail (BBM) promoted Michael Carton, director of production services, to operating vice president, production services. He joined BBM in May 1992 as director of catalog production.

Consolidated Papers has promoted George Sargent to district manager, sales and marketing from market representative. Also, Timothy Laatsch was named director of public affairs; Paul Callahan, executive district manager; Sheldon Spicer, national accounts manager; and Kenneth Hart, printer services representative.

Sally Shipley was promoted to sales manager at graphics and printing services company Page Imaging. Jodi Fetcko joined the company as production/traffic coordinator in the creative services department.

Group SAA named Bruce Moyer as director of marketing. His most recent position was president of Directions Marketing.

DM Management promoted Patty Lee to executive vice president of the J. Jill catalog and Kelly Cooper to vice president, product development. Lee was previously vice president, J. Jill, and Cooper was director of product development.

J. Crew Group appointed Scott Hyatt as senior vice president, manufacturing, for J. Crew Operating Corp. He will report to Barry Erdos, chief operating officer.

David Kalstrom joined Multiple Zones International as vice president of outbound sales. He will oversee the company’s corporate and small-business sales groups.

Successories named Robert Hayes senior vice president of merchandising. He will be responsible for all areas of merchandising, including inventory management and marketing.

AGA Catalog Marketing and Design appointed Miriam Frawley vice president of operations. Previously she was a management consultant for a pharmaceutical corporation.

Georgia Shonk-Simmons joined multititle cataloger Coldwater Creek as vice president and director of merchandising.

PhotoDisc appointed Paul Weber as vice president, information technology. Previously he was vice president of information services and logistics for Kitchen Etc.

Gene McCaffery was appointed chief executive officer of cataloger/cable television network ValueVision. He was also appointed to the company’s board of directors.

Spiegel’s Newport News apparel catalog promoted Geralynn Madonna to senior vice president of merchandising and advertising and Will Rubino to vice president of merchandising.

DIMAC Direct has announced three appointments: Dave Barbeau, to account supervisor; Patrick Kelly, to manager, technical services; and Carole Giannola, to senior account supervisor.

Staples appointed David Crosier as executive vice president, supply chain management. He will lead the supply chain and logistics strategy for Staples’ retail, international, contract, and commercial divisions.

Clarence Lewis was named the U.S. Postal Service’s chief operating officer and executive vice president. Lewis had been a postal service vice president in Pittsburgh.

Online video cataloger Reel.com named Dave Rochlin as vice president of marketing and Diane Hourany as vice president of operations.

Real Goods Trading Corp. named Les Seely its chief financial officer and secretary. Seely was most recently chief financial officer at Schurman Fine Papers.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Fingerhut Companies named William Lansing, currently vice president of business development for General Electric Corp., as president. He will focus on expanding Fingerhut’s marketing and fulfillment business, electronic commerce and global growth initiatives. Fingerhut also promoted James Wehmann to vice president. Wehmann will maintain his role as treasurer and continue to report to Gerald Knight, senior vice president and chief financial officer.

Scott Rosen, currently chief financial officer of J. Crew Mail Order and Clifford & Wills, has been named senior vice president and chief financial officer of J. Crew Operating Corp. He will report to Barry Erdos, COO.

Allen Batts resigned from the board of directors of Hello Direct. Batts is a co-founder of Hello Direct, and served as president and chief executive officer from 1988 to 1997.

Multiple Zones International named Firoz Lalji, a founding investor, as its new president and chief executive officer, replacing John DeFeo, who remains on the board of directors. Lalji has served on the company’s board since March of 1990.

Musician’s Friend announced five additions to its corporate management staff: Alfredo Bessin to chief operating officer, Mark McCormick to vice president of sales, James Sykes to director of regional operations, James Walker to information systems manager, Janet Ryan to call center manager.

James Forbush joined Grand Circle Travel as senior vice president of marketing and sales. Forbush will be responsible for the company’s strategic marketing plan, product strategies, advertising and budgets.

Gary Olen has been elected chairman of the board and chief executive officer at The Sportsman’s Guide, and Gregory Binkley has been elected president and chief operating officer. Olen was the founder of The Olen Co., which was the original publisher of The Sportsman’s Guide.

Office Depot promoted Paul Gaffney to senior vice president of its commercial business unit, which includes the company’s mail order business as well as online operations. Gaffney was formerly senior vice president of MIS development.

Phyllis Cretors, president and founder of The Popcorn Factory, retired at the end of June. The firm is exploring a number of management options.

Ronald Zell has been named president of Real Goods Trading Corp. He replaces John Schaeffer, founder of the company, who will retain the titles of CEO and chairman of the board.

Mokrynski & Associates promoted Lori Sloves to account executive in the list brokerage division. After joining the company in 1992 as a list research assistant, she has filled roles such as customer service representative and account representative.

Andrea Nichols joined American List Counsel Interactive Media as account director. She will manage the new MatchLogic DeliverE e-mail list. At ALC New York, Mallory Weil has been appointed to the newly created position of vice president, brokerage and consulting services. She had been executive director at Coach.

Gruppo, Levey & Capell announced four additions: Mark DeGennaro, previously a senior legal counsel at White & Case, a New York-based law firm, as managing director; Karen Burka, formerly editorial director at Simba Information, as vice president; Alec Ireland, formerly senior manager of business development with Campbell Soup, as vice president; Lee Helman, formerly chief financial officer of Polo Jeans Co., as associate in its mergers and acquisitions practice.

Dynamic Marketing Services announced three promotions: Gary Zupke to director, customer service from senior account manager; John Roberson to senior vice president, marketing and sales from director of marketing; and Andrew Ziegler to executive vice president, customer service, from administrator of operations management.

George Burman joined the board of directors at Millard Group. He has been in the direct marketing industry for more than 20 years, including 10 years with General Mills, Inc., and its subsidiary, Talbots.

Inter Lake Papers, a subsidiary of Consolidated Papers, promoted Tara Tatro to sales representative, and added David Beiser and Kyle Prince as account executives.

Abacus Direct promoted Kathy Thorpe to manager, micro accounts from account executive, marketing information services, and hired Brian Ahearn as manager, national field accounts. Ahearn was formerly marketing director for Bullock & Jones.

Stephan Carter was promoted to president of RRD Direct, R.R. Donnelley & Sons Company’s direct mail business unit. He was most recently senior vice president of manufacturing, consumer magazine publishing services.

Horah Direct named Milt Pierce creative director. He is a contributor to direct marketing trade publications and has taught direct marketing at Baruch College and NYU.

Katie Doles and Michelle Davis joined Wheeling, IL-based list company Names and Addresses as account executives.

DIMAC Marketing announced six appointments: Stephanie MacDonald to director, fund raising; Jerry Harman to vice president, production control; Michael Hanrahan to recruitment manager; Theresa Neidert to manager, compensation; Donna Ables to manager, accounting and financial control; and Bill Huston to project manager.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.

People

Claire’s Stores named Brian Doyle president/chief operating officer of Just Nikki, an apparel catalog for teenage girls and young women. Before joining Claire’s, he was vice president-marketing for J. Crew.

Macy’s by Mail appointed new members of its merchandising, marketing and operations teams: Juliet Jackson, control buyer, home; Marjorie Patella, control buyer, ready-to-wear; Jodi Sherman, buyer, sportswear; Constance Trollinger, buyer, men’s furnishings/accessories; Shawn Carter, buyer, sportswear; Judy Gelbert, buyer, women’s accessories; Nancy Cabrey, buyer, home furnishings; Brian Kresge, director of inventory control; Stephen Friedgood, senior production manager; Bilal Karriem, manager, database marketing; Arlene Bender, executive creative director; and Laura Sorrentino, human resources manager.

Susan Hardie returned to S&S Worldwide as senior merchandise manager for the cataloger’s arts and crafts division.

Flower cataloger Calyx & Corolla appointed Terry D’Auray vice president, marketing. She will be responsible for developing database marketing and circulation strategies.

PC Connection promoted Wayne Wilson to president/chief operating officer. His previous position was senior vice president/chief operating officer. And Mark Gavin joined the computer cataloger as vice president of finance/chief financial officer.

Outdoor apparel and equipment cataloger L.L. Bean promoted Fran Philip to vice president/general manager from director of the Home & Camp product division.

Conney Safety Products promoted Michael Stamn to president/chief operating officer. Also, Tim Higgins joined the business-to-business cataloger as director of sales, and Pete Sandys signed on as director of marketing.

Casual apparel cataloger Lands’ End named Gary R. Steuck vice president/managing director of Corporate Sales, the company’s business-to-business catalog.

Barry Erdos joined apparel cataloger/retailer J. Crew as chief operating officer. He was previously executive vice president/chief financial officer of retail chain Express, a division of The Limited.

Apparel cataloger/retailer The Talbots appointed Debbie Martin vice president, product development. She will be responsible for overall product development for all Talbots women’s businesses.

George McMahon was named vice president of marketing for The Sportsman’s Guide. Prior to joining the outdoor sportings goods cataloger, he served as vice president of corporate development for Abacus Direct.

Joseph Calabro has stepped down as CEO/president of Artistic Greetings. Stuart Komer, current chairman of the board of directors, has been named interim CEO/president of the stationery and personalized goods catalog.

Home furnishings catalog Ballard Designs named Margo Wyckoff senior vice president, merchandising administration. She was previously director of inventory for Coldwater Creek.

Fran Golub was named vice president of JAMI Marketing Services. She will maintain her responsibilities as director of all list management services.

Printer Banta Corp. announced several appointments: Donald Mayer to vice president of operations, packaging, and fulfillment; Robert Kreider to vice president of administration, book group; Mary McNevin to director of corporate training and development; Robert Michel to director of corporatehuman resources.List firm Rubin Response named Susie Levine credit manager and Tina Ellman assistant supervisor of operations, list management department.

The Lake Group list firm appointed Tim Barlow president, Pat Crystal senior vice president, and Eric Lake senior vice president, operations.

Consolidated Papers announced five promotions: John Gillen to vice president, publication sales; C.G. Mortell to vice president, national accounts; Kevin Mullen to vice president, merchant sales; Arden Lyles to merchant sales manager-southeast; Dennis Field to merchant sales manager-northeast.

David Guarnieri joined Estee List Services as list manager.

Catalog consultant Tanya Hansel formed Hansel Group Marketing, specializing in consulting for startups and small businesses.

PCS Mailing List Co. promoted Kevin Doble to technology services manager and hired Rob Boshar as customer services/sales representative.

Jennifer White has joined direct marketing firm Grizzard. Most recently, she worked at the American Cancer Society’s national home office.

Bill Gudelman joined SK&A Information Services as pharmaceutical industry account manager. He was previously with Bristol-Meyers Squibb.

Ovation added four to its staff: Laurie Buckelew-Cacace as copywriter/creative director, Jon Gaustad in the prepress department, Mary Kay Wolf as account executive and marketing specialist, and Barry Stahl as head of the inhouse photo studio.

General Litho Services named Nort Permuth its manufacturing manager. And Peggy Peterson joined the company as a payroll/human resources specialist.

MB Paper appointed Dave MacDonald general manager of its Alberni Specialties paper mill on Vancouver Island, British Columbia.

Cooperative database Abacus Direct announced a number of hires and promotions. Karen Peck was promoted to vice president, special member services; Cindi Gallucci to associate director, corporate communications; Steven Marchese to senior coordinator, corporate communications; Teresa Garrett to manager, training and development; Rob Yetter to production manager, new market development; Rob Hill to associate manager, retail production services; Scott Setera to manager, virtual data support; Mike Mitchell to product manager, prospecting services; Darrell Brandt to senior production specialist; Barbara Madden to associate director, facilities; Kim Murdock to research account executive; Jeff Kamholz to director, retail client acquisition; Scott Dewhurst to manager, data acquisition; Shauna Morgan to data acquisition coordinator; and Danita Koehler to production specialist, new markets. Jennifer Horne and Margaret Smith have been hired as production specialists; Michael Lund, Kelly Goetz, and Dawn Stacy as production coordinators; Tina Silver as payroll/HRIS specialist; Sibyl Masteller as credit support; Brenda Garcia as database management coordinator; Julie Hock-Noble as data acquisition coordinator; Laure Levin and Susan Sontag as managers, national field accounts; Debbie Kemmerzell as coordinator, client services; Brian Haley and Rick Ragusa as directors, retail targeting services; Nancy Ferracci as manager, retail targeting services; Emily Yanase-Mori, Paul Baker, and Laura Snyder as accounting support; Julianne O’Brien as research account executive; Heidi Seibert as research product specialist; Cheryl Curtis as research account coordinator; Kevin Lavarnway as facilities specialist; Michelle Henson as recruiting specialist; and Denise LeBrun as production specialist.

Millstar Electronic Publishing Group named Mark Schulz chief operating officer. He was most recently chief operating officer/president of Adaptive Strategies.

Nykamp Consulting Group announced two additions to its staff: Dale Crome as senior consultant and Randy Taylor as consultant. Crome was previously technical director of Naviant Technology Solutions; Taylor had been account supervisor with Epsilon.

CMG Direct named Bob MacInnis its chief technology officer. MacInnis had held that position with Holland Mark Martin Edmund and The Production Co.

Service bureau Donnic Data appointed Mark Decker as vice president of business development. He will lead and coordinate the company’s sales, marketing and customer service operations.

Linda Souders and Stefan Engst formed Souders Engst Design, a San Francisco design studio focused on direct mail catalogs in April.

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