eBay Enterprise Provides Fulfillment Services for Sigma Beauty

KING OF PRUSSIA, Pa., Sep 23, 2015 (BUSINESS WIRE) — eBay Enterprise, an eBay Inc. company, today announced a partnership with the international online beauty store Sigma Beauty to provide fulfillment and freight services. The two companies have entered into a multi-year deal including fulfillment operations and shipping within the United States and across the globe.

Founded in 2009 as an online-only retailer, Sigma Beauty opened its first brick-and-mortar store in 2012 and realized that a partner was needed to help scale and grow its rapidly expanding brand. Sigma Beauty turned to eBay Enterprise’s market-leading fulfillment and freight solutions to significantly improve its order fulfillment capabilities. With 80 percent of packages now going out the same day, Sigma Beauty is able to handle more orders, resulting in higher satisfaction for the customer.

“Having previously managed our fulfillment in-house, it was a major shift to start working with eBay Enterprise, but it quickly became clear that it was the right move,” said Tara Vogelgesang, director of operations at Sigma Beauty. “Our experience with eBay Enterprise has been fantastic, and their expertise in fulfillment operations has been great for our business. After a successful launch, we’re looking forward to the fruitful partnership ahead of us.“

eBay Enterprise was well positioned to meet the needs of Sigma Beauty by providing inbound and outbound fulfillment services, including branded and custom packaging for business-to-consumer and wholesale shipments. The scalability, improved efficiency and global footprint of eBay Enterprise enables Sigma Beauty to focus on growing their business.

“Using our commerce operations expertise to help rapidly growing brands like Sigma Beauty succeed in new channels is what drives our business forward,” said Tom Barone, vice president of North America operations at eBay Enterprise. “To already see such significant improvements in efficiency is a testament to a strong and valued partnership right out of the gate. I’m excited to see our great work continue into the holiday season.”

About Sigma Beauty

Sigma Beauty was founded in 2009 and quickly grew into a well-known international online beauty store. In December of 2012, Sigma Beauty opened its first brick-and-mortar store at the largest mall in the United States – the Mall of America in Minnesota. With authorized retailers in more than 225 countries, Sigma Beauty is today a global company with a marked presence in all continents.

About eBay Enterprise

eBay Enterprise is a leading global provider of retail-optimized commerce solutions, including the Magento platform, order management, fulfillment, customer care, and marketing solutions. We enable brands and retailers of all sizes to deliver consistent omnichannel experiences across all retail touch points to attract and engage new customers, convert browsers into loyal buyers, and deliver products with speed and quality. With unrivaled flexibility and control, our clients are armed to accelerate sales growth and win with today’s digitally connected consumer. eBay Enterprise is headquartered in King of Prussia, Pa. and has offices in Austin, Barcelona, London, Los Angeles, New York, and Shanghai. eBay Enterprise is an eBay Inc. EBAY, +0.25% company. More information can be found at www.ebayenterprise.com and www.magento.com.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.