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BBB and Korea Consumer Agency Sign Cross-Border Dispute Resolution Agreement  Jun 06, 2016 3:14 PM By Tim Parry

The Council of Better Business Bureaus and the Korea Consumer Agency have signed an agreement to offer cross-border dispute resolution for Korean consumers who purchase goods and services from companies in North America, and for consumers in the U.S., Canada and Mexico who purchase from companies in the Republic of Korea.

Australia Post and Aramex Enter Into an Asian-based Joint Venture  Jun 06, 2016 1:51 PM By Tim Parry

Under the terms of the agreement, Australia Post and Aramex will enter into an Asian-based joint venture, targeting the global ecommerce market, with a particular focus on Asia.

Consumers Abandoning Shopping Carts Due to Slow Delivery Times  Jun 06, 2016 12:19 PM By MCM Staff

A study from same-day delivery provider Dropoff found that 60% of consumers have decided not to purchase from a retailer due to slow delivery times. See what else the study uncovered about ever-increasing customer expectations on shipping times.

Staples Pilots Interactive Store Map for iPhone App  Jun 03, 2016 7:28 AM By Tim Parry

Staples today announced a new interactive store map feature available on the Staples iPhone app that will create an easier and more convenient in-store shopping experience for customers. See how it complements Staples’s other online and offline commerce initiatives.

Omnichannel Retailers Attempt to Save the Sale Only 7% of the Time  May 26, 2016 11:17 AM By MCM Staff

A new report from Kibo, the e-tailing group and Multichannel Merchant shows how leading omnichannel retailers are performing with buy online, pickup in store. According to the study, retailers can no longer wait on the sidelines to adopt this functionality. See what other insights the report brings to light.

Address Verification a Colossal Problem for Cross-Border Merchants  May 26, 2016 7:59 AM By Tim Parry

Cross-border merchants need more information on which fraud mitigation solutions are best for cross-border transactions, according to LexisNexis Risk Solutions’ 2016 True Cost of Fraud Study. But ultimately, what LexisNexis wants merchants to go back to over and over is address verification. Here’s why.

DIY Retail Brand MakersKit Launches Monthly Subscription Box  May 19, 2016 12:35 PM By MCM Staff

DIY kit service MakersKit has launched a subscription box service, MakersKit Monthly, which will contain a monthly featured DIY project for $24 a month.

VTEX Accelerates Expansion in US and Europe  May 19, 2016 11:31 AM By MCM Staff

Following through on its commitment to providing global digital commerce solutions with a localized approach, VTEX announced the opening of offices in the US and Spain.

Hudson’s Bay Co. Expands Into the Netherlands  May 19, 2016 9:43 AM By MCM Staff

Department store Hudson’s Bay and off-price shop Saks OFF 5TH expected to launch first stores in summer 2017 utilizing HBC Europe’s existing infrastructure and will utilize the same platforms such as information technology, procurement and digital support.

Michael Dubin Grew Dollar Shave Club Into a Lifestyle Brand  May 17, 2016 9:44 AM By Tim Parry

Dollar Shave Club founder and CEO Michael Dubin shared a dirty little secret with CNBC reporter Courtney Reagan as the two shared the main stage at Shoptalk on Tuesday, May 17. Men don’t like to shave. Here’s how Dubin transformed his 5-year-old company from a commodity into a lifestyle brand that has got men on board with personal grooming.






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