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PR Newswire ARCHIVE

The North Face, IBM and Fluid Launch New Interactive Shopping Experience using AI  Dec 14, 2015 4:02 PM By MCM Staff

The North Face, the world’s premier supplier of authentic, innovative and technically advanced outdoor apparel, equipment and footwear, announced today the launch of a new interactive online shopping experience powered by IBM’s Watson.

Poor Customer Service Affecting Businesses  Dec 10, 2015 1:50 PM By MCM Staff

A new national survey from Corvisa shows consumers are getting fed up with poor customer service and as a result, businesses’ livelihoods are at stake.

Report Identifies Digital Disruption in Global Post and Parcel Industry  Dec 10, 2015 10:46 AM By MCM Staff

Digital disruption is cutting across nearly every aspect of the global post and parcel industry, including the customer experience and last-mile delivery.

Gigya to Power Personalization and Improve Acquisition for ASOS  Dec 02, 2015 7:57 PM By Tim Parry

ASOS, the global fashion destination for twenty-somethings, has chosen customer identity management firm Gigya to power end-to-end user registration and login on ASOS’ websites and mobile applications, including Android, iOS and its recently launched Apple Watch app.

Cross-Border Shoppers Took Advantage of Cyber Monday and Black Friday  Dec 02, 2015 7:30 PM By Tim Parry

U.S. shopping holidays such as Black Friday and Cyber Monday are capturing a cross-border audience. Cross-border consumers are continuing to shop online from their favorite American retailers and brands this holiday season while taking advantage of special deals and seasonal promotions, according to data from Pitney Bowes.

Retailers’ Apps Shows Mobile’s Growing Influence on Holiday Shopping  Dec 02, 2015 10:40 AM By MCM Staff

PORTLAND, OR–(Marketwired – December 01, 2015) – As holiday shopping results are tallied from the Thanksgiving to Cyber Monday time period, many are finding it was a banner year for mobile with more people shopping online than in stores and mobile traffic exceeding desktop traffic for the first time on Black Friday. To add depth […]

All Sorts of Sales Records Set on Cyber Monday 2015  Dec 01, 2015 10:34 AM By Tim Parry

All sorts of sales records were set on Cyber Monday 2015. IBM reported a 17.8% lift in Cyber Monday sales, and Adobe said nearly $3 billion was spent online.

Vista Equity Simultaneously Buys MarketLive and Shopatron  Dec 01, 2015 7:01 AM By MCM Staff

Vista Equity Partners did some pre-Thanksgiving shopping: On Nov. 25, the private equity firm acquired both MarketLive Inc. and Shopatron. Here’s how Vista Equity envisions integrating Marketlive with Shopatron.

Stores that Closed Doors on Thanksgiving and Black Friday Outperformed Competitors Online  Nov 30, 2015 12:50 PM By Tim Parry

Despite closing its doors and urging its customers to “Opt Outside” on both days, U.S. retailer REI saw growth in online traffic from customers on both days.

Cyber Weekend 2015 Sales Through Sunday Reach $8 Billion  Nov 30, 2015 11:51 AM By Tim Parry

Cyber Weekend sales from Thanksgiving through Sunday reached $8.03 billion, a 17% increase, or $1.14 billion more, than in 2014, according to Adobe.






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