Survey Roundup

Americans Spending More Online

Boston–Despite the slowing economy, Americans are spending more online. According to a recent report from research and consulting firm Boston Consulting Group, annual online retail revenue grew 66% in 2000, to $44.5 billion. Boston Consulting expects that figure to swell to $65 billion this year. Nonetheless, online sales accounted for only 2% of total North American retail sales in 2000.

ITV to Account for Nearly Half of TV-Based Shopping

New York–Revenue generate from interactive television (iTV) shopping will account for 44% of total U.S. television-based shopping by 2005, according to a recent report from research firm Jupiter Media Metrix. The study concludes that revenue from iTV shopping will reach $4.3 billion by 2005, with the majority of those sales from iTV programs that allow viewers to use a remote control, rather than a phone, to buy featured items.

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.