MULTICHANNEL MERCHANT » TECHNOLOGY
Retailers must blend the physical and digital worlds into a seamless omnichannel experience to attract and retain today’s empowered shoppers.
Experts in operations and fulfillment agree there is a place for both warehouse management systems (WMS) and warehouse control systems (WCS).
In ecommerce, retailers must strike a balance between operational efficiency and the human interaction that fosters consumer loyalty.
For years, technology has enabled customer communication to be more personalized. Finally, one-to-one nirvana may be just around the bend.
The Deloitte study reveals that connected shoppers actually convert at a 40% higher rate than people not consulting devices in store, and 22% of connected shoppers spend more as a result.
Amazon will increase the number of robot workers in its fulfillment centers from 1,000 to 10,000. Here’s more on Amazon’s increased use of Kiva Systems’ technology, and what it will mean for its human workforce.
The database, which was compromised between late February and early March, included eBay customers’ name, encrypted password, email address, physical address, phone number and date of birth. However, the database did not contain financial information or other confidential personal information.
Simply put, a social graph is your online social footprint. Here’s how Foursquare, Twitter, Facebook and other social media sites are using your social graph to determine interests and needs for further tailoring as well as advertiser targeting.
Amazon announced the launch of its Wearable Technology Store last week, which features the latest in wearable technology and research wearable devices.
With Ruby on Rails features and functionality, Free Country shoppers saw site search auto-complete and suggestions on every page of the site; a user-centric checkout experience designed to maximize conversions; and a fully scalable platform that is capable of handling considerable growth.