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MULTICHANNEL MERCHANT » TECHNOLOGY
TechnologyJun 17, 2013 1:15 PM By Tim Parry
Nearly 40% (39.8%) of merchants say they plan to add product videos to their ecommerce sites in 2013, according to findings from Multichannel Merchant’s MCM Outlook 2013 report on ecommerce. Click through for more findings, and to download the complimentary report.
TechnologyJun 17, 2013 11:14 AM By Multichannel Merchant Staff
Online merchants often pay a steep price when it comes to chargebacks, which occur when a consumer disputes a charge made on their debit or credit card. Recipients of chargebacks often lose the sale, associated product, valuable time and the fees from card issuers. But those are not the only losses for merchants, as “double […]
TechnologyJun 14, 2013 1:24 PM By Erin Lynch
A new study has found that for this Father’s Day, Canadian shoppers are expected to make more planned purchases compared to years prior.
TechnologyJun 14, 2013 11:30 AM By Erin Lynch
When it comes to reaching the anytime consumer, email seems to be the best bet for marketers. But how many of those emails are actually making a memorable impact on your shopper?
TechnologyJun 12, 2013 11:36 AM By Erin Lynch
One of the hardest things to master when it comes to Facebook for retailers is successfully establishing an ecommerce presence on Facebook. Retailers have tried it throughout the globe but very few have seen standout results.
TechnologyJun 12, 2013 11:22 AM By Tabitha Stang
How can ecommerce businesses fight the dynamic nature of fraud and reduce losses associated with fraudulent purchases? While certainly not exhaustive, here are four important things to watch for in your ecommerce fraud prevention.
TechnologyJun 12, 2013 10:40 AM By Sheridan Orr
Today’s busy consumer, caught in a whirlwind of information, has little patience for such a convoluted purchase path. Instead, they want their search to yield exactly the information they need.
TechnologyJun 12, 2013 10:31 AM By Erin Lynch
The Peterson Partners acquisition of Angoss Software Corporation for $8.4 million is now official. Angoss delivers predictive analytics to businesses to help them discover valuable insight and intelligence from their data, uncovering opportunities to reduce risk and increase sales and profitability.
TechnologyJun 12, 2013 7:08 AM By Gian Genovesi
There are 7 key aspects to any accessibility initiative which an organization should abide by in order to develop a user, screen reader and web-crawler friendly site.
TechnologyJun 11, 2013 3:27 PM By Erin Lynch
Gone are the days when the contact center meant having a customer call a 1-800 number or send an email if they have a product question or concern. Nowadays, the shape of the contact center is one that meets the needs of the 24-7 consumer and in order to do that successfully it all comes down to training.
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