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MULTICHANNEL MERCHANT » TECHNOLOGY
TechnologyAug 13, 2014 7:18 AM By Tim Parry
Amazon Local Register will offer brick-and-mortar world a lower swipe fee than banks. And it will also give Amazon a glimpse at how omnichannel consumers shop.
TechnologyJun 30, 2014 10:38 AM By Mike O'Brien
A recent study by Forrester Consulting commissioned by Conversocial, identified three stages of social customer service maturity.
TechnologyJun 26, 2014 2:00 PM By Mike O'Brien
Retailers and retail experts contacted by Multichannel Merchant were mixed in terms of the impact of the new Amazon Fire phone.
TechnologyJun 26, 2014 1:17 PM By Daniela Forte
OverstockArt.com re-launched its iPad app version 6.0 earlier this week, which promises a more interactive experience between the brand and customer.
TechnologyJun 24, 2014 12:31 PM By Mike O'Brien
In a new study from PwC, commissioned by JDA Software, 83% of retail executives said their supply chains were not optimized for omnichannel.
TechnologyJun 19, 2014 12:15 PM By Mike O'Brien
GoECart has partnered with Bongo International to make global ecommerce easier and quicker for GoECart customers.
TechnologyJun 04, 2014 3:52 PM By Mike O'Brien
Shoe Carnival said its transition from 3PL to ship-from-store is foundational in terms of its overall omnichannel strategy.
TechnologyJun 03, 2014 12:30 PM By MCM Staff
Retailers must blend the physical and digital worlds into a seamless omnichannel experience to attract and retain today’s empowered shoppers.
TechnologyJun 03, 2014 12:12 PM By MCM Staff
Experts in operations and fulfillment agree there is a place for both warehouse management systems (WMS) and warehouse control systems (WCS).
TechnologyMay 27, 2014 4:53 PM By Bernard Luthi
In ecommerce, retailers must strike a balance between operational efficiency and the human interaction that fosters consumer loyalty.