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Technology ARCHIVE

Best Practices for Returns Processing  Aug 19, 2009 3:43 AM By Bruce Tompkins

Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.

Fear FACTA  Mar 01, 2008 10:30 PM By MCM staff

This isn’t a new law. The Fair and Accurate Credit Transactions Act, or FACTA, was passed by Congress in 2003 in an effort to combat identity theft. It

IN PRAISE OF PCI  Mar 01, 2008 10:30 PM By Tiffany Riley

When the Payment Card Industry Data Security Standards were introduced four years ago, they were received with about as much enthusiasm as a root canal.

10 Critical Mistakes in System Selection  Feb 27, 2008 2:09 AM By Brian Barry

10 major mistakes we see companies make in selecting order management systems

Listen Up  Dec 01, 2007 10:30 PM By MCM staff

We all know the drill. An order comes in, and the picker has to wade through sheets of labels to know what to pick. It takes time, and he also has to report that it’s complete. But there’s another way. The worker gets the order through a headset. When he’s finished, he says

Finnish Fashion Firm a Fan of RF  Nov 21, 2007 7:52 PM By MCM staff

Scandinavian fashion house Naisten Pukutehdas Oy has implemented an RFID-based total supply chain solution.

New dogs learn old tricks  Sep 01, 2007 9:30 PM By Ken Magill

One of the most telling examples of how far e-commerce has evolved in the past decade happened this summer at the eTail 2007 conference in Washington.

The Fulfillment Doctor On: Scripted Demos and the OMS  Aug 01, 2007 10:56 PM By Curt Barry

Question: We have been investigating replacing our order management system, and we have had vendors in to demonstrate their systems. While we have spent a lot of time, we don

Supply Chains and Customer Service  Jun 01, 2007 9:30 PM By Sherry Chiger

Customer service and customer satisfaction are not one and the same: The former is the perception of the provider, and the latter is the perception of

The Software Corner  Apr 18, 2007 7:33 PM By Ernie Schell

The director of Ventnor, NJ-based consultancy Marketing Systems Analysis, Ernie Schell takes a quarterly look around the changing software landscape for MULTICHANNEL MERCHANT/OPERATIONS + FULFILLMENT.






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