MULTICHANNEL MERCHANT » TECHNOLOGY
TechnologyApr 24, 2012 2:29 AM By Jim Tierney
Live chat patrons are more likely to have higher household incomes, more likely to shop more frequently, spend more, have a college degree, and be between the ages of 31-50, the report says. While this demographic appeals to merchants, frequent live chatters (those who have chatted at least four times in the previous three months) exhibit these traits in an amplified way and warrant special attention.
TechnologyApr 10, 2012 2:53 AM By Ken Burke
TechnologyFeb 17, 2012 11:56 PM By Matt Konkle
From the warehouse shelf, to the pack station, to the shipping dock and ultimately the customer
TechnologyFeb 16, 2012 6:26 AM By Ernie Schell
Most multichannel merchants are familiar with the two domi
TechnologyJan 30, 2012 6:06 PM By Ernie Schell
Coordinating this is a tall order. It is not surprising that software vendors in the OMS field either acquire other related vendors to make it easier to manage and support their solutions, or are acquired by other companies who value some or all of what the acquired company can provide.
TechnologyJan 24, 2012 2:25 AM By Curt Barry
Your project plan to install your new Order Management System (OMS) should have tasks and assignments for developing training materials and standard operating procedures. Here are some ways that your company can shorten the OMS learning curve.
TechnologyJan 20, 2012 2:09 AM By Curt Barry
Everyone would prefer to have all Order Management System (OMS) functionality in a single system. Learn what system integrations are necessary to successfully implement your OMS.
TechnologyJan 11, 2012 2:04 AM By Curt Barry
One essential element to good project management is to have critical sign-offs on key deliverables as the order management system project progresses. Learn about examples of this that can help your order management system implementation.
TechnologyJan 09, 2012 10:40 PM By Curt Barry
This is the first in a series of articles by Curt Barry, detailing everything you need to know about successfully implementing an order management system.
TechnologyAug 19, 2009 3:43 AM By Bruce Tompkins
Reverse logistics is a crucial and growing part of the supply chain process, but many companies fail to measure their returns process with the same rigor they use for outbound distribution.
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