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Technology ARCHIVE

Little Improvements Mean a Lot  Apr 01, 2006 10:30 PM By MCM staff

The order management system (OMS) handles such functions as order entry, sales analysis, inventory planning, and accounting, among others. Many of the

systems solutions  Apr 01, 2006 10:30 PM By Ernie Schell

If you’re seeking a system, we’re here to help with our annual review of order management software (OMS). Granted, wading through a list of companies

Six Steps to Selecting the Optimal Order Management System  Jan 05, 2006 2:49 AM By Ernie Schell

It

Successful Contact Center Outsourcing  Jan 01, 2006 10:30 PM By MCM staff

Most U.S. businesses today are vastly different in structure, strategy, and purpose than they were even 10 years ago. But it’s safe to say that for utter

PAYMENT PLANS  Jan 01, 2006 10:30 PM By Mark Del Franco

Pretty much every merchant accepts sales via major credit cards and checks that’s how the business works. But a number of other payment methods and billing

Read This Before You Outsource  Jan 01, 2006 10:30 PM By Rama Ramaswami

We take contact center outsourcing almost for granted these days, but the process is far more complex than it seems at first glance. Elizabeth Herrell,

Made to Order  Dec 01, 2005 10:30 PM By Ron Hounsell

What do you mean, Acme is costing me money? asked Rusty, CEO of AAA Widgets Corp. His old friend Woody smiled. Sure, Acme is one of your oldest and most

Second language  Nov 01, 2005 10:30 PM By Margery Weinstein

Giving your customers the option of placing orders in a language other than English can be a great way of tapping a new market. But if you don’t do it

PCI Pain  Jun 01, 2005 9:30 PM By Mark Del Franco

To protect against identity theft and security breaches, Visa and MasterCard have joined forces to enact stringent credit-card security requirements The

PAYMENT [ processing ] IN FULL  Apr 01, 2005 10:30 PM By MCM staff

Online jewelry merchant Ice.com’s wares include $1,300 diamond pendants, $3,000 engagement rings, and $4,000 pearl necklaces. Not surprisingly the company






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