Free Live Webinar – Wednesday, September 29, 2010 – 2:00 p.m. ET / 11:00 a.m PT
Even in difficult economic times, the customer is king. Customers might be reluctant to part with their money, but are willing to spend if they know for certain that they will get the right product and great service from your company.
As you’re looking for ways to “do more with less,” one thing that can’t be overlooked is high quality customer service.
Join us for a real-world case study view of how CDS Global customer National Geographic School Publishing places customers first without sacrificing quality.
M. Jeffery Coppola, CPIM
Customer Care & Fulfillment
Senior Vice President, Business Solutions