On Dec. 22 alone, the USPS delivered more than 28 million packages, marking the most packages delivered in a single day in the organization’s history, according to a press release. The package delivery record was set while also delivering approximately 463 million pieces of mail.
One of the key factors for the increase is attributed to improved tracking and reliability for customers in preparing for holiday delivery demand. In advance of the holidays, the USPS lowered some prices for businesses and frequent shippers.
“The volume this holiday season demonstrates that retailers and consumers increasingly are turning to the Postal Service to deliver their packages,” said Postmaster General and chief executive officer Patrick Donahoe.
To prepare for the holiday package volume, the USPS enhanced its network and made adjustments to mail processing and delivery operations, including delivering packages seven days a week beginning in late November. More than 20 million packages were delivered on the five Sundays prior to Christmas to keep the mail moving and the networks clear. An additional 118,000 packages were delivered Christmas Day.
The USPS is anticipating holiday volume through January as consumers use the mail to return holiday gifts. Retailers can take advantage of several return services, including Priority Mail Returns Service, to help customers make their returns easier. Consumers with gifts to return can pack items in Priority Mail packaging; which comes with insurance and tracking, and is available in Post Offices or online.