Where Do You Stand? Web-based Benchmark Portal Offers Insight

Competition and capitalism are practically synonymous, but whether you need compare your operation to others or to track continuous improvement against your own record, how do you know how well you’re doing? Business performance benchmarks provide invaluable data that allow organizations to measure their own performance, assess strengths and weaknesses, and fine-tune their response to challenges. But research and data are difficult for most firms to conduct on their own. For members of the Hackett Group’s business advisory and benchmarking services, that kind of data is now accessible via a new Web portal. Data from research at over 2,400 client companies includes benchmarks in the areas of finance, IT, HR, procurement, shared services, and overall sales, general, and administrative services. The companies benchmarked comprise 93% of the Dow Jones Industrial companies, 80% of the Fortune 100 and 90% of the Dow Jones Global Titans Index.

Hackett’s Web portal allows users “to collect detailed data such as costs, volumes, staff counts, and best practices from hundreds of locations worldwide,” says Richard Roth, chief research officer for the Hackett Group. The Portal includes online benchmarking tools that include questions for data collection that can be distributed to employees and then collect them to produce separate studies as needed. Clients can also input their own data and see how the results compare to performance at other companies. For more information, visit http://www.thehackettgroup.com.

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