Workplace What’s New

Flip-Floppers

It seems that people just can’t make up their minds about the U.S. employment outlook. In a survey of more than 8,000 consumers, BIGresearch reports that in December, fewer respondents — 31.3% versus November’s 33.0% — predicted that layoffs would increase in the next six months. But more consumers (49.5% last month versus 44.6% in November) said the rate would remain the same. And the December folks were slightly more worried about their own jobs — 5.9% were concerned about being laid off, up from 5.5% in November.

Risky Business

Go global by all means, but don’t take online orders from Nigeria! That country is the “riskiest” for e-commerce, meaning that orders from there are highly likely to be fraudulent, according to 348 merchants surveyed by CyberSource Corporation. Following Nigeria, with 31% of mentions, were Indonesia (8%), Russia (6%), China (5%), and the U.K. and Afghanistan (4% each). Within the U.S., New York City (26%) is the riskiest place for e-commerce, followed by Miami (10%), Los Angeles (9%), Chicago and Detroit (3%), and San Francisco (2%).

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Workplace What’s New

Up the Ladder

Talk about moving from back room to boardroom — IT heads have rapidly gained the ear of top management. Most CIOs at companies with less than $1 billion in annual revenue now report directly to the CEO, a big shift from two years ago, according to a study by the Society for Information Management. The survey of nearly 250 senior IT leaders found that 55% of the CIOs at smaller companies report to the CEO and 23% to the CFO; back in 2002, both segments were equal, at 41% each.

On the Job

Unhappy in your current position? You’d do well to set your sights on the VP of Logistics slot. The median salary for that job, reports a survey by the Warehousing Education and Research Council, is $147,625, with a bonus of 10%; if you’re lucky enough to fall at the top end of the range — $200,000 or more — you could take home a bonus as high as 33%. But not every warehouse worker is as fortunate. Supervisors, for instance, make a maximum of only $57,973, with their median salary coming in at an appallingly low $42,873.

Partner Content

The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.
Strategies for Maximizing Mobile Point-of-Sale Technology - NetSuite
Learn the top five innovative ways to utilize your mobile POS technology to drive customer engagement, increase sales and elevate your brand.