BBB and Korea Consumer Agency Sign Cross-Border Dispute Resolution Agreement

| Tim Parry

The Council of Better Business Bureaus and the Korea Consumer Agency have signed an agreement to offer cross-border dispute resolution for Korean consumers who purchase goods and services from companies in North America, and for consumers in the U.S., Canada and Mexico who purchase from companies in the Republic of Korea.

middle east

Customers in the Middle East are Willing to Wait

| Tim Parry

Consumers in the Middle East love to shop, and shoppers in countries such as Saudi Arabia, United Arab Emirates, and Egypt have shown a penchant for ecommerce shopping. Iyad Kamal, COO of global logistics and transportation solutions provider Aramex, explains why customers in the Middle East are willing to wait 3 to 4 days for slower shipping from the U.S.

cross-border ecommerce

6 Tips to Globalize Your Address Forms

| Henry Thomas

While most addresses around the world have commonly understood formats, there are some idiosyncrasies that could trip up even the savviest web developer. With Growing Global 2015 now just a few weeks away, we wanted to share some top considerations when dealing with international addresses.

Growing Global, global, global ecommerce, France, Germany, cross border, retail, online retail, returns fraud, returns policy, Europe, EU, EU consumer rights directive

Are Your Global Ecommerce Sales Growing?

| Tim Parry

If you’re a retailer or a B2B merchant, and you’re selling across borders, then we want you to share your knowledge at Growing Global 2015. Here’s how you can become a part of our speaker faculty.