The Council of Better Business Bureaus and the Korea Consumer Agency have signed an agreement to offer cross-border dispute resolution for Korean consumers who purchase goods and services from companies in North America, and for consumers in the U.S., Canada and Mexico who purchase from companies in the Republic of Korea.
Alibaba Group Executive Chairman Jack Ma says his ecommerce company, which raised $25 billion last year in the world’s largest-ever IPO, is still “a baby.” This baby has a big … Continue Reading →
Entry into new markets, expanded ecommerce and improved customer service – if any of these appear on your list of priorities for 2015, the chances are that you might also be thinking of opening a new contact center, either in the U.S. or overseas. Here’s why you need to also think about a PCI compliant cloud-based payment processing solution.
Digi-Key attributes this 26% sales growth to its continued global expansion of local sales and support resources and the strength of its next generation, hybrid distribution model which combines ecommerce savvy with personalized value-add services. Here’s a look at how Digi-Key’s global growth is driven.
With the growing popularity of cross-border ecommerce, do you need to expand your contact center strategy? Depending on which countries you ship to should determine if you need additional contact center needs, or the need to outsource services. Here’s how Brooks Brothers works with its global customers.