Live chat for ecommerce has been around for a while, available for customers to ask questions about a product or service being offered. Today live chat has evolved into so much more than that. Here is how Facebook chatbots are making it easier for customers to engage with a brand or retailer.
Walmart is in talks to acquire Bonobos. Should Walmart move forward with this acquisition, it will be its fourth one since it acquired Jet.com in 2016. See what this will mean for Walmart going forward.
Natural language processing supports meaning-based search, allowing shoppers to search for items in their own language while still producing relevant results, even if the search terms do not directly match keywords in product records. Here are 3 tips for successfully applying NLP capabilities to ecommerce.
Success in retail today is about innovation – new channels, new capabilities, new processes and new business models. Here is how you can become an innovative retailer in your business.
With mobile becoming the preferred transaction channel, ecommerce ventures would do well improving their mobile storefronts. Here are five ways retailers can boost their mobile sales in 2017.
Mobile has evolved significantly throughout the years, and shoppers today are using their smartphones for nearly everything they do. Are you catering to your mobile customer and is mobile part of your omnichannel strategy? Here are several ways marketers can sell to the mobile consumer.
The Finish Line Inc., launched its next generation Winner’s Circle loyalty app in an effort to offer a more personalized shopping experience for customers. See what new features the app is offering and how it will change the way customers shop with the brand.
Samsonite acquired online luggage and bag retailer eBags for $105 million in an effort to accelerate its growth into direct-to-consumer retailing. See what this will mean for both Samsonite and eBags going forward.
It’s important for merchants to seek a balance between protecting against ecommerce fraud and turning away legitimate transactions. Just a few adjustments could help reduce the rising costs and negative effects of false-positive transactions. Here are 3 steps toward finding that critical balance.
Omnichannel sports licensed retailer LIDS Sports Group announces the official launch of its mobile application that provides a gateway into a loyalty program centered around rewarding shoppers with exclusive deals and experiences.