Bare Necessities Blindsided by UPS Issues

| Tim Parry

Though Bare Necessities ships via FedEx and UPS and uses both shippers’ last mile services with the United States Postal Service, chief operating officer Bill Richardson told Multichannel Merchant the majority of packages it shipped that had not arrived on time were being carried by UPS.

UPS, United Parcel Service, FedEx, United States Postal Service, USPS, Shipping/Delivery, shipping, holiday forecast, holiday peak 2014, 2014 holiday, retail, ecommerce

What Went Wrong and Who’s to Blame for Missed Christmas Shipments

| Tim Parry

UPS and FedEx both announced this week that delays in their delivery services would result in Christmas presents not being under their customer’s tree. In this video, Joe Bobko, managing director of The Bobko Group, talks with Multichannel Merchant senior content manager Tim Parry about these issues that affect the shippers, the merchants and the consumers.

Amazon, Amazon.com, warehouse/distribution center, distribution center, fulfillment center, retail, online retail, online marketplace

Amazon Praises Prime Growth, Acknowledges Delivery Delays

| Tim Parry

Amazon put out a press release on Dec. 26 to announce a record-setting holiday season for Amazon Prime, the annual membership program offering unlimited free two-day shipping on millions of items. The problem is, Amazon’s announcement came two days after UPS announcements delays in deliveries that meant shipments scheduled to be under Christmas trees would not arrive on time.

UPS, FedEx, holiday shopping, holiday 2013, shipping/delivery, shipping, logistics, ecommerce, holiday shipping

comScore: Desktop Ecommerce Fell Short of Holiday Expectations

| Tim Parry

comScore anticipated that consumers would spend heavily later into the season out of necessity to make up for the highly compressed holiday shopping calendar this year. But the final online shopping week saw considerably softer sales than anticipated, including zero billion dollar spending days.

How Amazon Stole Christmas

| Erin Lynch

With Christmas right around the corner, shoppers are making a mad dash to ensure all their holiday shopping is complete and shipped before next week. And while ecommerce merchants are pulling out all the stops to try to grab shopper’s attention and dollars, many, if not all, are finding it tough to compete with Amazon.