MCM Outlook 2017: Seismic Shopping Shifts Bring Evolution to Fulfillment

| Tim Parry

Shift happens. And right now, there’s a seismic shift in how U.S. consumers shop. After years of being told by ecommerce analysts and experts that “this is the Year of Mobile,” mobile commerce is finally here, and it’s taking the traditional retail model with it. Check out why mobile commerce is changing the way retailers are changing everything when it comes to fulfilling orders and communicating with customers.

Creating Customer Centricity in 2017: Omnichannel Marketing and Mobile

| Sean Brady

Omnichannel and mobile marketing is a phrase ecommerce brands have been hearing quite a bit lately. Both mobile and omnichannel go hand in hand, as mobile influences today’s shoppers with the omnichannel journey. Here is why marketers need to move from simply operating multiple channels to have a truly holistic strategy this year.

Retail Growth to Remain Stable, Omnichannel Key In 2017

| Brian Kelly

U.S. retail sales are expected to grow 3-4% in 2017, according to the Fitch Ratings Outlook, consistent with the 3.8% retail growth Fitch predicted in 2016. See what else the outlook found, including retailers it expects to prosper and those that will be challenged in 2017.

5 Reasons Why an RFP is Crucial to Your System Selection

| Curt Barry

Without an RFP and demos it’s hard to go through the system selection process and know if what you’re looking at is materially better than the existing one. Here are five compelling reasons to go through an RFP process to vet systems and vendors and make sure you choose the right one for your business needs.

MCM Releases Top 3PLs 2017 Listing

| Brian Kelly

As ecommerce grows, so does the number of third-party logistics providers (3PLs). Check out MCM’s list of the top 3PLs for 2017 that can help you reduce costs and improve customer service.

How Frictionless Inventory Flow Delights Customers

| Steve Weber

Not only does accurate visibility influence customer experience, it also drives all downstream operational decisions including fulfillment, allocation and distribution. Just like you can’t manage cash flow without an accurate bank balance, you can’t manage fulfillment without inventory accuracy – making it flow like water. Here are some ways to make it happen.