5 Ecommerce Logistics Predictions for 2017

| Jake Rheude

Major breakthroughs in technology are allowing for the possibility of expedited delivery, higher efficiency, greater accuracy and – most importantly for supply chain logistics – lower costs than ever before. See some predictions for ecommerce logistics in 2017.

5 Tips for Improving Picking Productivity

| Wayne Teres

With so many order picking options to choose from, selecting the best solution for your operation can be quite a challenge. Here are five tips to think about to make your warehouse productivity efficient.

How Barcode Use Can Help Reduce Warehouse Costs

| Curt Barry

While barcodes have been in use for many years in shipping and manifesting systems, many warehouses still don’t fully use this technology. That’s a shame, because barcodes help you reduce costs and increase control of your operation.

5 Common Customer Service Failures

| Sam Flanders

Companies with the highest levels of customer satisfaction always carry their goal of customer service perfection into the distribution center. It is too easy to think of the distribution center as an operation completely separated from the customer. And companies that do this do so at their own peril.

4 Tips for Effective Inventory Management

| Steve Warren

Inventory management is a pain point that plagues many retailers. Without an effective strategy, companies can make critical mistakes: tie up capital in excess inventory, create picking errors in the warehouse and even miss sales opportunities due to out-of-stock products. Here are four tips to help retailers develop an inventory plan that works.

12 Qualities of a Great Inventory Planner

| Paul Angelos

Inventory Planning Sometimes Seems Like a No-Win Proposition. Too much or not enough, each scenario has a serious impact on a business’ reputation and efficiency. Here are several qualities of a successful inventory planner.

12 Tips to Reduce Customer Hold Times

| Barbara Burke

Reducing the amount of time your customers stay on hold will not only result in shorter handle times, but it will make them more satisfied and your agents a lot happier. Here are 12 tips to reduce the amount of time your customers wait on hold in your contact center.

Newegg Creates Order Fulfillment Service

| MCM Staff

Tech e-tailer Newegg has launched Newegg Logistics to help ecommerce sellers and other organizations streamline order fulfillment, shipment and returns. See what the service, similar to Fulfillment By Amazon, offers to ecommerce shippers.