Inbound Lowdown

| Jeff Kline

How do you manage inbound freight? Inbound freight costs are often buried in the cost of merchandise, even though direct-to-customer retailers spend an

Doing the Time Warp

| Bennett Voyles

Book buyers may be partying like it’s 1999, but is Buy.com’s free shipping policy a good idea? You can’t download dog food. If we learned nothing else

Navigating NCOF

| Jeff Kline

This year’s National Conference on Operations and Fulfillment (NCOF) was held at the Opryland Resort and Conference Center in Nashville, TN, April 28-May

Package Deal

| Barbara Arnn

Now that tax season is over, it’s spring, and everyone’s fancy naturally turns to the next event of universal conversational interest the upcoming postal