5 Tips for Improving Picking Productivity

| Wayne Teres

With so many order picking options to choose from, selecting the best solution for your operation can be quite a challenge. Here are five tips to think about to make your warehouse productivity efficient.

Flexe Offers Shippers Marketplace of Fulfillment Nodes

| Mike O'Brien

Looking to meet the needs of ecommerce shippers facing a shortage of warehouse space – as well as those who need excess capacity at specific times but aren’t interested in fixed asset investments – Flexe has been building out its network of partner-based fulfillment locations.

Unified Commerce Answers When Omnichannel Fails

| Michael Griffiths

Unified commerce, unlike omnichannel, provides retailers with global reach in any market; a single version of the truth for scenarios like sourcing and returns; and control over hidden costs like shipping enablement that have crippled margins and ceded far too much ground to the likes of Amazon. See how unified commerce delivers on the promise of omnichannel.

An Innovation Checklist for Direct to Customer Operations

| MCM Staff

The recent Executive Operations Forum at Operations Summit 2017 generated many ideas and cost-savings tips. What improvements, best practices and innovations have you implemented in your contact center, fulfillment and inventory management? Here are 27 innovations that six direct to customer companies attending the forum have implemented.

Operations Summit 2017 Once Again a Jam-Packed Affair

| Mike O'Brien

Next week the team at Multichannel Merchant is eager to join 800+ professionals from across the spectrum of direct-to-customer and ecommerce operations and fulfillment at the David L. Lawrence Convention Center in Pittsburgh, PA for our fifth annual event. Looking forward to seeing you all there!

Amazon Using Logistics for FBA Orders, Pushing Ahead on Drones

| Mike O'Brien

An Amazon executive said the company at this point is just using its recent investments in logistics and transportation to handle internal capacity, including servicing sellers using its Fulfilled by Amazon (FBA) program where it handles third-party orders. See what else he said about the company’s logistics focus, as well as the status of its drone delivery program.

How to Finally Tame the Ecommerce Fulfillment Beast

| Jesse Kaufman

Just as the lion tamer must teach huge, hot-tempered animals to respond to commands without becoming their lunch, so must ecommerce fulfillment must get customers’ goods delivered on time and intact — all while preventing costs from skyrocketing. Here are some tips to help you get there.

3 Key Retail Supply Chain Trends to Watch in 2017

| Jett McCandless

Retail supply chains are being upended by dynamic changes in the marketplace and among consumers. Here are 3 key trends to watch for in supply chains for 2017 that will continue to heavily impact freight transportation and logistics in retail and ecommerce.