Wet Seal Suddenly Closing All Its Stores

| Mike O'Brien

Struggling teen apparel retailer Wet Seal is suddenly closing all 148 of its U.S. stores. It joins Limited Stores this month as yet another victim of the rapid shift in consumer buying habits that is hitting store chains hard.

Holiday Season Shopping Expected to Finish with A Flourish

| Brian Kelly

This season, holiday sales are ending on a high note as consumers make a final push to stuff those stockings both online and offline. Sales across all devices are up. Discover what big retailers are doing for a final push, what items consumers are picking up this season, and where they prefer to shop.

Survey Finds Poor Online Service Impacts Store Sales

| Brian Kelly

How does your web or mobile performance affect your customer’s behavior online and offline? A recent survey commissioned by Catchpoint shares the impact that the online customer experience can have on in-store sales. Discover what’s driving your customer’s behavior and how leaner sites are better.

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Toys R Us Lays Out New Omnichannel Strategy

| MCM Staff

In order to become what it is calling “a customer-centric business” and to improve the customer experience in-store and online, Toys R Us laid out several initiatives for 2014 that it hopes will improve the company’s operational performance.