A site abandonment survey of more than 60,000 ecommerce shoppers by Bizrate Insights found that retailers can reduce abandonment of those customers who visited with the intent to buy, but didn’t complete a purchase, by listening to their problems and their proposed solutions. See more about what the survey revealed and what it means for your business.
Amazon had a massive Prime Day, reporting its biggest sales day ever, surpassing even its results on Black Friday or Cyber Monday as it overcame checkout glitches and social media grumbling. But some sellers said their results weren’t as off the charts as those of Amazon itself. See what else took place on Amazon’s much-promoted 21st anniversary.