Customer Experience a Key Aspect of Retail Supply Chain Operations

| MCM Staff

Retailers are having a hard time updating their supply chain systems and technologies to keep up with the new reality of heightened customer expectations in an era of digital disruption but are feeling increased pressure to do so quickly, according to a new survey from Convey.

How Digital Disruptions are Affecting Supply Chains

| MCM Staff

How are digital disruptions affecting supply chains? This question is addressed in a new video from Jim Tompkins, keynote speaker at Operations Summit 2017. See what Tompkins has to say about why businesses must become digitally capable in order to achieve profitability.

Omnichannel, omnichannel operations, omnichannel retail, retail inventory management, inventory management, reverse logistics, buy online pickup in store

Where Is Your Inventory Holding Cost Barometer?

| Mike O'Brien

How are you handling retail inventory management? Your answer to this critical question can lead to increases in your top and bottom line – or added costs if your inventory is bloated, hard to access or poorly allocated.