Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story
Feeling Amazon’s pinch, retailers are under intense pressure to get shipments right every time. To
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Operations & Fulfillment Buzz

In 2017, we saw a tremendous number of changes happen in the retail industry. Artificial intelligence and virtual/augmented reality were just starting to take flight in terms of marketing to customers. Here is what several experts predict for 2018.
The Future of Augmented Reality and Online Shopping  
The rapid evolution of ecommerce has allowed retailers to think outside
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Holiday Digital Shopping Dominated 2017: Here’s Why  
This year, shoppers pulled their holiday digital spending earlier than ever,
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Toys “R” Us Inc. Reports Disappointing Third Quarter  
Toys “R” Us Inc., reported a not so stellar third quarter.
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