Operations & Fulfillment

From standard distribution center functions like pick/pack/ship, packaging and putaway to carriers and shipping, reverse logistics, technology and systems, omnichannel and the customer experience, Multichannel Merchant covers all aspects of the world of direct-to-customer and ecommerce operations and fulfillment.

Featured Story
With ecommerce booming, e-fulfillment strategies often aren’t advancing quick enough to keep pace. To help
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Operations & Fulfillment Buzz

A year after a quiet introduction, Amazon is expanding Hub by Amazon, secure keypad-access lockers in high-rise and garden apartments that allow shoppers to grab packages at their convenience. Interestingly, the service is available to other shippers as well as Amazon itself.
Study Finds Young Shoppers Still Love Stores, Will Wait for Packages  
A new study of shoppers ages 14-24 by Fluent Commerce found
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Home Depot $1.2B Supply Chain Spend Will Blanket U.S. with One-Day Delivery  
Home Depot plans to spend $1.2 billion to upgrade its supply
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Same-Day Delivery App Curbside Acquired by Rakuten  
Tokyo-based marketplace and logistics supplier Rakuten has acquired Curbside, a startup
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