Danger Zone

Protect your employees from “drop zone” dangers with Blue Giant’s XDS Extra Dock safety dock series, featuring the Door and Dock Guard. The XDS’s raised safety guard not only shields forklifts from drop zone dangers when the overhead door is open and no trucks are present, but also acts as a pallet stop to guard door panels and tracks from impact damage when the overhead door is closed. The hydraulically activated safety guard stands 7.5 feet above the deck, is designed to stop various forklift models, and is constructed to stop a 10,000-lb. rolling load at speeds of up to four mph.

The safety guard automatically lies flush with the deck surface when the dock leveler is in use, providing smooth, unobstructed traffic flow during load transfers. The unique hydraulic gate swings up to confine the rear impact guard, applying 35,000 lbs. of restraining force, and can accommodate myriad trailer sizes. A key switch located on the dock leveler master control panel allows the dock attendant to temporarily override the guard for hand bombing cargo (tossing cargo by hand between the dock and the loading area). Contact Blue Giant at (905) 457-3900 for more information, or visit www.BlueGiant.com.

Booming Business

Reach for the sky with the new Model 1350SJP boom lift from JLG Industries. Features on this 135-ft., platform-height telescoping boom lift include drive-out extendable axles and four-wheel drive and steering. The boom lift also incorporates the JLG JibPLUS articulating jib, which has both a horizontal and vertical range of motion. The Model 1350SJP offers the largest work envelope available on a telescopic boom, as well as an oscillating axle for a smoother ride and better traction over all types of terrain. The platform has a restricted capacity of 1,000 lbs. and an unrestricted capacity of 500 lbs. For additional information, call (240) 420-8724.

Pick, Pack, Paddywhack

FKI Logistex has teamed with FKI Logistex Real Time Solutions, FKI Logistex Crisplant, and the FKI Logistex Automation Division to offer EASYPick OPS v. 2.1 and the EASYPick Trak Light. EASYPick OPS v. 2.1 processing software integrates multiple picking technologies, including RF terminal picking, pick-to-light, put-to-light, carousel picking, RF pick-to-car, voice-directed picking, and paper or label picking. In addition, the program balances and coordinates order picking throughout the distribution center, and provides real-time visual feedback through a single interface to the WMS or host legacy system.

EASYPick Trak Light is an Ethernet plug-in featuring snap-together, single-cable connections and microcompressors. Because EASYPick Trak Light requires fewer devices than traditionally wired systems, it is easy to maintain and to reconfigure as needed.

Both the EASYPick OPS and Trak Light technologies help distribution center managers balance workloads, minimize walk times, and increase overall filling efficiency and accuracy. Call (877) 935-4564 or visit www.fkilogistex.com for more information.

Rank and File

MegaStar Systems has applied the principles of universal design to develop the automated MediaStation Electric Lateral File system, which meets ADA laws for material handling records management applications. The lateral file consists of a series of vertically arranged rotating carriers controlled by an electronic keypad.

Files and records are delivered to the operator at an ergonomically efficient platform. Each unit can provide more than 2,700 linear file inches of letter-sized space, equivalent to approximately 27 file cabinets. The MediaStation system includes such additional features as a two-part locking security door, two emergency stop buttons, two safety touch bars, and diagonal and horizontal infrared safety eyes. For more information, contact MegaStar at (800) 639-5805 or visit www.MegaStarSystems.com.

Out of the Box

Feeling boxed in when it comes to printing images and text on your packaging materials? Griffin-Rutgers Corp., distributor of Metronic printing products, can help you break free with Metronic’s VSK-400 and VSK-410, part of its Vario Soft VSK-S 4000 Series. Printers in the VSK-S 4000 Series print text and images over glue seams and uneven surfaces and use special inks that are cured by passing under the system’s UV dryer. Features include a doctor-blade system for optimal ink transfer and a half-saddle system for swift replacement of print mats. The VSK-S 410 also offers print image control via a barcode-reading camera, double layer in-feed prevention control, a reject station to single out non- or insufficiently printed material, and a control panel with text display. For more information, call Griffin-Rutgers at (800) 237-6713, e-mail custserv@griffin-rutgers.com, or visit www.griffin-rutgers.com.

Feel Secure

Keep up with the ever-changing security environment — new threats, new technologies, and the shifting business landscape — with training from Computer Security Institute (CSI). During its 29-year history, CSI has trained over 50,000 people from major multinational organizations and government branches. CSI offers more than 60 scheduled workshops a year in both the U.S. and Canada. To request a current seminar brochure, call CSI at (415) 947-6320 or visit www.gocsi.com.

Ladder of Success

W.A. Schmidt Inc. has introduced Vertical Ladders, engineered to customers’ requirements. Featuring hot-rolled steel construction for stability and safety, the Vertical Ladders are designed to comply with all building codes (OSHA, BOCA, etc.) and are available with a locking safety gate. Vertical Ladders provide safe, permanent access to any building interior or exterior. Visit www.waschmidt.com or call (800) 523-6719 for further information.

Everybody’s Talking

Looking for a comprehensive contact center quality management solution? Qfiniti from e-talk Corporation is designed to provide call center administrators with a complete perspective of recorded customer transactions in one seamless application.

Qfiniti incorporates transaction records, performance evaluation, customer surveys, results-oriented training, analytical reporting, and the opportunity for real-time customer feedback into one comprehensive product.

Key features of Qfiniti include “ActiveWork” automation, which streamlines performance evaluation by automating the finding, use, and tracking of quality evaluations, and transaction-based monitoring, which captures and manages customer contacts from several sources. Managers can track premium customers, evaluate the success of a marketing campaign, or appraise the effectiveness of agents assigned to high-risk accounts. Customer Survey uses a customer’s voice as the principal guideline of a quality assurance program. Skills mining and an innovative “playback marker” are also included in the software. Call (800) 835-6357 for more information or visit www.e-talkcorp.com.

Lisa Marie Smith is a freelance writer based in Wilton, CT. She can be reached at bizmageditor@aol.com

Partner Content

Hincapie Sportswear Finds Omnichannel Success in the Cloud - Netsuite
For more and more companies, a cloud-based unified data solution is the way to make this happen. Custom cycling apparel maker Hincapie Sportswear has leveraged this capability to gain greater visibility into revenue streams, turning opportunities into sales more quickly while gaining overall operating efficiency. Download this ecommerce special report from Multichannel Merchant to more.
The Gift of Wow: Preparing your store for the holiday season - Netsuite
Being prepared for the holiday rush used to mean stocking shelves and making sure your associates were ready for the long hours. But the digital revolution has changed everything, most importantly, customer expectations. Retailers with a physical store presence should be asking themselves—what am I doing to wow the customer?
3 Critical Components to Achieving the Perfect Order - NetSuite
Explore the 3 critical components to delivering the perfect order.
Streamlining Unified Commerce Complexity - NetSuite
Explore how consolidating multiple systems through a cloud-based commerce platform provides a seamless experience for both you, and your customer.